Operation Manual, Troubleshooting

23
General Problems
FOLDING DOES NOT TAKE PLACE
Check Solution
Did the administrator enable the
[Disabling of Duplex] setting?
■ The paper folding function cannot be used when [Disabling of Duplex] is enabled
in the setting mode. Check with your administrator.
 In "Settings (administrator)", [System Settings] → [Common Settings] →
[Device Control] → [Disabling of Duplex].
Are you using a paper type that has a
specific front and reverse side?
■ The folding function cannot be used with pre-printed paper, letterhead paper, or
other paper that has specific front or reverse sides.
When folding paper, use a paper type such as plain paper that does not have
specific front or reverse sides.
THE FOLD POSITION IS NOT CORRECT
Check Solution
Is the original placed face up or face
down correctly?
■ Check the orientation for loading the original or the orientation of the paper to be
folded, and take appropriate actions. For more information, see the "User's
Manual".
PREVIEW IMAGES OR THUMBNAIL IMAGES DO
NOT APPEAR
Check Solution
Are there a number of jobs waiting to
be executed?
■ Wait until several of the jobs have been executed.
THE TOUCH PANEL DISPLAY IS DIFFICULT TO
VIEW
Check Solution
Is the brightness properly adjusted? ■ Tap the [LCD Control] key ( ) on the home screen to adjust the brightness.
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