MX-M350U/N/M450U/N Operation-Manual Scanner GB
Table Of Contents
- INTRODUCTION
- TABLE OF CONTENTS
- ABOUT THE NETWORK SCANNER FUNCTION
- SETTINGS AND PROGRAMMING REQUIRED FOR THE NETWORK SCANNER FEATURE
- ACCESSING WEB PAGES
- ABOUT THE WEB PAGES (FOR USERS)
- ABOUT THE WEB PAGES (FOR THE ADMINISTRATOR)
- BASIC SETTINGS FOR NETWORK SCANNING
- SETTING UP DESTINATION INFORMATION
- STORING SENDER INFORMATION (Scan to E-mail)
- SETTING UP INTERNET-FAX PARAMETERS
- SETTING UP SERVERS
- PROTECTING INFORMATION PROGRAMMED IN THE WEB PAGE ("Passwords")
- BASE SCREEN
- SENDING AN IMAGE
- DESTINATION INPUT METHODS
- SCANNING SETTINGS (ORIGINAL SIZE, EXPOSURE, RESOLUTION AND FILE FORMAT)
- SPECIAL MODES
- PROGRAMMING FREQUENTLY USED OPERATIONS (PROGRAM)
- ERASING EDGE SHADOWS (ERASE)
- TRANSMITTING A DIVIDED ORIGINAL (DUAL PAGE SCAN)
- AUTOMATIC TRANSMISSION AT A SPECIFIED TIME (TIMER TRANSMISSION)
- TRANSMITTING TWO ORIGINAL PAGES AS A SINGLE PAGE (2IN1)
- TRANSMITTING THE FRONT AND BACK SIDES OF A CARD ON ONE SHEET OF PAPER (CARD SHOT)
- TRANSMITTING A LARGE NUMBER OF PAGES (JOB BUILD)
- CHANGING THE PRINT SETTINGS FOR THE TRANSACTION REPORT (TRANSACTION REPORT)
- PRIORITY TRANSMISSION OF A STORED JOB
- CANCELLING AN SCAN TRANSMISSION
- RECEIVING AN INTERNET FAX
- TRANSFERRING RECEIVED INTERNET-FAXES TO ANOTHER MACHINE WHEN PRINTING IS NOT POSSIBLE (FORWARDING FUNCTION)
- FORWARDING RECEIVED INTERNET FAXES TO AN E-MAIL ADDRESS (INBOUND ROUTING SETTINGS)
- METADATA DELIVERY (DATA ENTRY)
- PREPARATIONS FOR METADATA TRANSMISSION
- TRANSMITTING METADATA
- STORING FROM THE OPERATION PANEL
- STORING ONE-TOUCH KEYS (only addresses for Scan to E-mail and Internet-Fax)
- EDITING AND DELETING ONE-TOUCH KEYS
- PROGRAMMING A GROUP KEY
- EDITING AND DELETING GROUP KEYS
- STORING SENDER INFORMATION
- EDITING AND DELETING SENDER INFORMATION
- STORING A GROUP INDEX
- PRINTING PROGRAMMED INFORMATION
- STORING A PROGRAM
- EDITING AND DELETING PROGRAMS
- TROUBLESHOOTING
- ADMINISTRATOR SETTINGS
- NETWORK SCANNER / INTERNET FAX SPECIFICATIONS
- NUMBER OF ITEMS THAT CAN BE STORED WHEN A HARD DRIVE IS INSTALLED, AND WHEN NOT INSTALLED
7-2
TROUBLESHOOTING
If a problem or question arises, try to solve the situation using the following information before contacting your
authorised SHARP dealer.
The image cannot be scanned.
Cause: The original is loaded upside down.
Solution:Place the original face down.
A moiré (stripe pattern) appears on the scanned image.
Cause: A slight amount of moiré sometimes appears when printed matter is scanned.
Solution:If you are using the document glass, try shifting the position and/or angle of the original on the document
glass.
The scanned image is fuzzy or has smudges.
Cause: The document glass or the underside of the document cover is dirty.
Solution:To clean the document glass and the underside of the document cover, see page 6-2 of the operation
manual (for general information and copier operation).
The scanned image is clipped.
Cause: The set original scanning size is smaller than the actual original size.
Solution:Set the actual original size. (page 2-15
)
If you have intentionally set a smaller size than the actual original size, place the original taking into
account the guides for the set original size. For example, when scanning an A4 (8-1/2" x 11") original
using a B5 (5-1/2" x 8-1/2") setting, align the original using the scale at the left edge to fit the area you
wish to scan into the B5 (5-1/2" x 8-1/2") scanning area.
The scanned image is upside down or on its side.
Cause: The original was not placed in the correct orientation.
Solution:Place the original in the correct orientation. (Refer to page 4-4 of the operation manual (for general
information and copier operation).)
You wish to rotate the scanned image 90°.
Cause: The orientation of the placed document cannot be changed.
Solution:Use the "ROTATE THE IMAGE 90 DEGREES" checkbox. (page 2-15
)
The scanned image range is on the opposite side of the selected image range.
Cause: The original was placed with the left and right sides reversed.
Solution:Place the original in the correct orientation. (Refer to page 4-4 of the operation manual (for general
information and copier operation).)
The received image data cannot be opened.
Cause: The viewer program used by the recipient does not support the format of the received image data.
Solution:Try selecting a different file type (TIFF or PDF) and/or a different compression format (NONE, MH (G3), or
MMR (G4)) when sending the image data. (Refer to page 2-19
.)
Otherwise, open to use Sharpdesk or a viewer program that supports the above combinations of file types
and compression formats.