Operation Manual, MX-M266N-M316N ,GB

8-34
TROUBLESHOOTING
Contents
GENERAL PROBLEMS
PROBLEMS RELATED TO MACHINE OPERATION
• Specified machine functions cannot be used.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-36
• The operation panel cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-36
• Printing is not possible or stops during a job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-37
• The original size is not automatically selected or the wrong size is selected. . . . . . . . . . . . . . . . . . .8-37
• The displayed bypass tray paper size is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-37
PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT
• The original misfeeds (automatic document feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-38
• The paper misfeeds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-38
• Paper does not feed from the paper tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
• The image on paper is skewed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
• The automatic document feeder does not operate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39
PROBLEMS RELATED TO QUALITY / PRINT RESULTS
• Lines appear in the scanned image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
• Smudges appear on printed output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
• Toner does not adhere well or creases appear in the paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
• Print quality is poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-40
• Part of the image is cut off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
• Printing takes place on the wrong side of the paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
• A cover or insert is not printed on the specified paper.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-41
PROBLEMS RELATED TO PERIPHERAL DEVICES
• The connected USB device cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
• The connected USB memory cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
• The finisher does not operate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
• Stapling does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-42
• The stapling position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-43
• Sheets output to the delivery tray of the finisher are scattered. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-43
• The stapled sheets are scattered.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-43