MODEL: MX-C300P MX-C300PL DIGITAL FULL COLOR PRINTER OPERATION GUIDE
INTRODUCTION This manual describes MX-C300P/MX-C300PL Digital full color printer system. Note • Where "MX-XXXX" appears in this manual, please substitute the name of your model for "XXXX". For the name of your model, see p.6. • The screen images and procedures that appear in this manual are mainly for Windows 7. With other versions of Windows, some screen images may be different from those in this manual.
CONTENTS INTRODUCTION ................................................ 2 USING THE MANUAL ....................................... 5 ● ABOUT THE MANUALS ...................................5 ● CONVENTIONS USED IN THIS MANUAL .......5 DIFFERENCES BETWEEN MODELS............... 6 1 2 BEFORE USING THE MACHINE PART NAMES AND FUNCTIONS ..................... 7 PRINTER FUNCTION OF THE MACHINE ...... 22 PRINTING FROM WINDOWS ......................... 23 ● OPERATION PANEL ........................................
3 6 TROUBLESHOOTING WEB FUNCTIONS IN THE MACHINE TROUBLESHOOTING .......................................... 63 ABOUT THE WEB PAGES .............................. 95 ● NETWORK PROBLEMS.................................63 ● PRINTING PROBLEMS..................................63 ● HOW TO ACCESS THE WEB PAGE ............ 95 ABOUT THE WEB PAGES (FOR USERS) ...... 96 CONFIGURING THE PRINTER CONDITION SETTINGS........................................................ 97 INDICATORS AND DISPLAY MESSAGES .......
USING THE MANUAL This machine has been designed to provide convenient printing features in a minimum amount of office space and with maximum operational ease. To enjoy the full benefit of the machine's features, read and understand this manual before using the machine. In addition, read the manual for your computer. For quick reference during machine use, SHARP recommends printing out this manual and keep it in a handy location.
DIFFERENCES BETWEEN MODELS This manual covers the following models. Model Wireless LAN MX-C300P Yes MX-C300PL No AB series (metric) and inch series references Both specifications are quoted where applicable. For example: Page 4: 8-1/2" x 11" and 5-1/2" x 8-1/2" (A4 and B5) Although inch series size indications are shown on the operation panel of this manual, AB series indications are displayed on the AB series machines.
1 BEFORE USING THE MACHINE This chapter contains basic information that should be read before using the machine. PART NAMES AND FUNCTIONS (14) (15) (7) (1) (2) (3) (8) (9) (4) (3) (10) (11) (12) (16) (3) (13) (5) (6) (1) (2) (3) Note (4) (5) (6) (7) (8) (9) Power switch Press to turn the machine power on and off. Output tray extension When you eject the paper of 8-1/2" x 11" size or larger, you can open to the outside. Handles Use to move the machine.
BEFORE USING THE MACHINE (19) (20) (22) (23) (17) (21) (18) (21) Roller rotating knob Rotate to remove misfed paper. (22) Paper tray right side cover Open this to remove misfed paper in trays. (23) Duplex conveyor cover Open this cover to remove misfed paper. (17) Toner cartridge (Y/M/C/Bk) Contains toner. When the toner in a cartridge runs out, the cartridge of the color that ran out must be replaced. (18) Toner collection container This collects excess toner that remains after printing.
BEFORE USING THE MACHINE OPERATION PANEL (1) (7) (1) (2) (3) (4) (5) (6) (7) (2) (8) (9) (10) (11) (8) Display Shows various messages. (p.10) [SPECIAL FUNCTION] key ( ) Press to set the paper size and configure system settings. Arrow keys Press to move the highlighting (which indicates that an item is selected) in the display. [OK] key Press to enter the selected setting. [ENERGY SAVE] key / indicator ( ) Press to enter the energy save mode.
BEFORE USING THE MACHINE DISPLAY This section explains how to use the display. HOME SCREEN The machine is set at the factory to return the display to the home screen one minute after a print job is finished or when the [HOME] key ( ) is pressed (auto clear function). In the default state the display shown below appears. The default state of the display may vary depending on settings in the system settings. Note The auto clear time can be changed in the system settings. (p.
BEFORE USING THE MACHINE HOW TO USE THE DISPLAY Selecting an item with the arrow keys (up/down) Use the up/down arrow keys (indicated in this manual by [ ] [ ]) to move to and select (highlight) a setting item in the selection screen. Press the [OK] key to display the screen of the selected setting item. Press [OK] in the setting screen to save your settings. The [ ] [ ] icons appear in the selection screen of settings that use the up/down arrow keys.
BEFORE USING THE MACHINE POWER ON AND OFF The power switch is located on the left side of the machine. POWER ON POWER OFF Turn the power switch to the "ON" position. Make sure that the machine is not in operation and then turn the power switch to the "OFF" position. While the machine is warming up, the message "Warming Up" will appear in the message display.
BEFORE USING THE MACHINE LOADING PAPER The message "TRAY< >:Add paper." will be displayed when there is no paper in the selected paper tray. (< > is the tray number.) Load paper in the indicated paper tray. USEABLE PAPER The following types of paper can be loaded in each tray.
BEFORE USING THE MACHINE PRINT SIDE FACE UP OR FACE DOWN Paper is loaded with the print side face up or face down depending on the paper type and tray. The loading orientation of punched paper, letterhead paper, and pre-printed paper differs from that of other paper. For details, see "Example: Placement orientations of punched paper, letter head paper, and pre-printed paper" (p.14). Trays 1 to 2 Load the paper with the print side face up.
BEFORE USING THE MACHINE Paper that cannot be used • • • • • Irregularly shaped paper Stapled paper Damp paper Curled paper Paper on which either the print side or the reverse side has been printed on by another printer or multifunction device. • Paper with a wave-like pattern due to moisture absorption • Special media for inkjet printers (fine paper, glossy paper, glossy film, etc.
BEFORE USING THE MACHINE LOADING PAPER Make sure that the machine is not printing, and then follow these steps to load paper. Loading the paper tray 1 Gently lift and pull out the paper tray until it stops. 2 Push the pressure plate down, and adjust the plates in the tray to the length and width of the paper. (2) (2) (2) Plate B 3 (1) Push the center of the pressure plate down until it locks into place. (2) The plate A and B are slide-type guides.
BEFORE USING THE MACHINE Loading the bypass tray To feed an envelope, first press down the fusing unit release levers (2 places) to release the pressure, and then follow the steps below. 1 Open the bypass tray. Open out the bypass tray extension. 2 Push the center of the pressure plate down until it locks into place. 3 Set the paper guides to the paper width. 4 Insert the paper (print face down) all the way into the bypass tray.
BEFORE USING THE MACHINE Important points when inserting paper in the bypass tray • Up to 50 sheets of standard paper can be set in the bypass tray. • Be sure to place 5-1/2" x 8-1/2" or A6, B6 size paper or envelopes horizontally as shown in the following diagram. Available Not available • To feed an envelope, first press down the fusing unit release levers (2 places) to release the pressure. (p.
BEFORE USING THE MACHINE Inserting transparency film • Use SHARP-recommended transparency film. • Do not touch the print side of transparency film. • When loading multiple sheets of transparency film in the bypass tray, be sure to fan the sheets several times before loading. • When printing on transparency film, be sure to remove each sheet as it exits the machine. Allowing sheets to stack in the output tray may result in curling.
BEFORE USING THE MACHINE CHANGING THE PAPER TYPE OF A TRAY To change the paper type setting for a tray, follow the steps below. Press the [SPECIAL FUNCTION] key ( ), select "Paper Type", select the tray with the [ the [OK] key. Select the desired paper type and press the [OK] key. ] or [ ] key, and press See "USEABLE PAPER" (p.13) for information on the specifications for the types and sizes of paper that can be loaded in the paper trays.
BEFORE USING THE MACHINE ENTERING CHARACTERS This section explains how to enter characters. CHARACTERS THAT CAN BE ENTERED Upper case alphabet, lower case alphabet, numbers, special characters, symbols. Characters are entered by pressing the numeric keys on the operation panel. The letters entered with each numeric key are shown below. Key Characters that can be entered 1 1 Space 2 abc2ABC 3 def3DEF 4 ghi4GHI 5 jkl5JKL 6 mno6MNO 7 pqrs7PQRS 8 tuv8TUV 9 wxyz9WXYZ 0 0 #@.
2 PRINTER PRINTER FUNCTION OF THE MACHINE The machine is equipped with a full color printing function as standard. To enable printing from your computer, a printer driver must be installed. See the table below to determine which printer driver to use in your environment. Environment Printer driver type Windows PCL6 The machine supports the Hewlett-Packard PCL6 printer control languages.
PRINTER PRINTING FROM WINDOWS PRINTER DRIVER PROPERTIES WINDOW (1) (2) (1) Select the printer driver of the machine. • If the printer drivers appear as icons, click the icon of the printer driver to be used. • If the printer drivers appear as a list, select the name of the printer driver to be used from the list. (2) Click the [Preferences] button.
PRINTER BASIC PRINTING PROCEDURE The following example explains how to print a document from "WordPad", which is a standard accessory program in Windows. 1 Select [Print] from the [File] menu of WordPad. (1) Click the [Paper] tab. (2) Select the paper size. 2 Open the printer driver properties window. (3) Click the [OK] button. 3 Select print settings. (1) To select settings on other tabs, click the desired tab and then select the settings.
PRINTER PRINTING ON ENVELOPES The bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "USEABLE PAPER" (P.13). For the procedure for loading paper in the bypass tray, see "Loading the bypass tray" (P.17).
PRINTER PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED When the user authentication function is enabled in the machine's system settings (administrator), your user number must be entered in the printer driver properties window before you can print. 1 Open the printer driver properties window from the print window of the software application. 2 Enter your user number. (1) (3) Enter the user name and job name as necessary.
PRINTER VIEWING PRINTER DRIVER HELP When selecting settings in the printer driver, you can display Help to view explanations of the settings. 1 Open the printer driver properties window from the print window of the software application. 2 Click the [Help] button. The Help window will open to let you view explanations of the settings on the tab. To view Help for settings in a dialog box, click the underlined text at the top of the Help window.
PRINTER SAVING FREQUENTLY USED PRINT SETTINGS Settings configured on each of the tabs at the time of printing can be saved as user settings. Saving frequently used settings or complex color settings under an assigned name makes it easy to select those settings the next time you need to use them. SAVING SETTINGS AT THE TIME OF PRINTING Settings can be saved from any tab of the printer driver properties window.
PRINTER USING SAVED SETTINGS 1 Open the printer driver properties window from the print window of the software application. 2 Select the print settings. (1) Select the user settings that you wish to use. (2) Click the [OK] button. (1) 3 (2) Start printing. Deleting saved settings Select the user settings that you want to delete in (1) of step 2 above, and click the [Delete] button.
PRINTER CHANGING THE PRINTER DRIVER DEFAULT SETTINGS The default settings of the printer driver can be changed using the procedure below. The settings selected using this procedure are saved and become the default settings when printing from a software application. (Settings selected in the printer driver properties window when printing from an application remain in effect only while the application is in use.
PRINTER PRINTING FROM A MACINTOSH BASIC PRINTING PROCEDURE The following example explains how to print a document from the standard accessory program "TextEdit" in Mac OS X. Note To use the machine for the Macintosh, the machine must be connected to a network. To install the PPD file and configure printer driver settings, see Software Setup Guide. SELECTING PAPER SETTINGS Select paper settings in the printer driver before selecting the print command.
PRINTER 3 4 Select print settings. Click in the menu to select a setting. The corresponding setting screen will appear. If the settings do not appear in Mac OS X v10.5, 10.6 and 10.7, click " " next to the printer name. Click the [Print] button. Printing begins. SELECTING THE PAPER This section explains the [Paper Feed] settings in the print settings window.
PRINTER PRINTING ON ENVELOPES The bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "USEABLE PAPER" (P.13). For the procedure for loading paper in the bypass tray, see "Loading the bypass tray" (P.17).
PRINTER PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED When the user authentication function is enabled in the machine's system settings (administrator), you must enter your user number in order to print. 1 3 Select [Print] from the application's [File] menu. Start printing. (1) (2) (3) (1) Enter your user information. Note 2 When authentication is by user number Enter your user number (5 digits) in "User Number".
PRINTER FREQUENTLY USED FUNCTION This section explains frequently used functions. • "SELECTING THE COLOR MODE" (P.35) • "TWO-SIDED PRINTING" (P.38) • "FITTING THE PRINT IMAGE TO THE PAPER" (P.39) • "PRINTING MULTIPLE PAGES ON ONE PAGE" (P.40) The explanations assume that the paper size and other basic settings have already been selected.
PRINTER BLACK AND WHITE PRINTING [Black and White] can be selected on the [Main] tab as well as on the [Color] tab. Click the [Black and White Print] checkbox on the [Main] tab so that a checkmark appears. The [Black and White Print] checkbox on the [Main] tab and the "Color Mode" setting on the [Color] tab are linked. When the [Black and White Print] checkbox is selected on the [Main] tab, [Black and White] is also selected on the [Color] tab. Macintosh (2) (1) Select [Color].
PRINTER SELECTING A PRINT MODE SETTING This section explains the procedure for selecting a print mode setting. The "Print Mode Settings" consist of the following two items: Normal: High Quality: This mode is suitable for printing data such as regular text or a table. The print quality of color photos and text is high. Windows (1) (2) (1) Click the [Advanced] tab. (2) Select the "Print Mode". (1) (1) Select [Color]. (2) Select the "Print Mode".
PRINTER TWO-SIDED PRINTING The machine can print on both sides of the paper. This function is useful for many purposes, and is particularly convenient when you want to create a simple pamphlet. Two-sided printing also helps conserve paper.
PRINTER FITTING THE PRINT IMAGE TO THE PAPER This function is used to automatically enlarge or reduce the printed image to match the size of the paper loaded in the machine. This is convenient for such purposes as enlarging an invoice or A5 size document to letter or A4 size to make it easier to view, and to print when the same size of paper as the document image is not loaded in the machine. Invoice Letter The following example explains how to print an Invoice size document on Letter size paper.
PRINTER PRINTING MULTIPLE PAGES ON ONE PAGE This function can be used to reduce the print image and print multiple pages on a single sheet of paper. This is convenient when you want to print multiple images such as photos on a single sheet of paper, and when you want to conserve paper. This function can also be used in combination with two-sided printing for maximum conservation of paper.
PRINTER Windows (1) Configure the settings on the [Main] tab. (2) Select the number of pages per sheet. (3) If you wish to print borderlines, click the [Border] checkbox so that a checkmark appears. (4) Select the order of the pages. (1) (2) (3) (4) Macintosh (1) (1) (2) (3) (4) (2) (4) (3) 41 Select [Layout]. Select the number of pages per sheet. Select the order of the pages. If you wish to print borderlines, select the desired type of borderline.
PRINTER CONVENIENT PRINTING FUNCTIONS This section explains convenient functions for specific printing objectives. • "FUNCTIONS THAT COMBINE TEXT AND IMAGES" (P.51) • "PRINT FUNCTIONS FOR SPECIAL PURPOSES" (P.54) • "CONVENIENT PRINTER FUNCTIONS" (P.55) • "CONVENIENT FUNCTIONS FOR CREATING PAMPHLETS AND POSTERS" (P.42) • "FUNCTIONS TO ADJUST THE SIZE AND ORIENTATION OF THE IMAGE" (P.45) • "COLOR MODE ADJUSTMENT FUNCTION" (P.
PRINTER Macintosh (1) (1) Select [Printer Features]. (2) Select the "Binding Edge". (3) Select [Tiled Pamphlet] or [2-Up Pamphlet]. (2) (3) INCREASING THE MARGIN (Margin Shift) This function is used to shift the print image to increase the margin at the left, right, or top of the paper. This is convenient when you wish to staple or punch the output but the binding area overlaps the text. Windows (1) (1) Configure the settings on the [Main] tab. (2) Select the "Binding Edge".
PRINTER CREATING A LARGE POSTER (Poster Printing) (This function is only available in Windows.) One page of print data can be enlarged and printed using multiple sheets of paper (4 sheets (2 x 2), 9 sheets (3 x 3) or 16 sheets (4 x 4)). The sheets can then be attached together to create a large poster. To enable precise alignment of the edges of the sheets during attachment, borderlines can be printed and overlapping edges can be created (overlap function). Windows (1) Click the [Paper] tab.
PRINTER FUNCTIONS TO ADJUST THE SIZE AND ORIENTATION OF THE IMAGE ROTATING THE PRINT IMAGE 180 DEGREES (Rotate 180 degrees) This feature rotates the image 180 degrees so that it can be printed correctly on paper that can only be loaded in one orientation (such as envelopes or paper with punch holes). (In Mac OS X, a portrait image cannot be rotated 180 degrees.) ABCD ABCD Windows (1) (1) Select the setting on the [Main] tab.
PRINTER ENLARGING/REDUCING THE PRINT IMAGE (Zoom/XY-Zoom) This function is used to enlarge or reduce the image to a selected percentage. This allows you to enlarge a small image or add margins to the paper by slightly reducing an image. When using the PS printer driver (Windows), you can set the width and length percentages separately to change the proportions of the image. (XY-Zoom) Windows (1) Click the [Paper] tab. (2) Select [Zoom] and click the [Settings] button.
PRINTER Macintosh (This function can not be used in Mac OS X 10.4/10.5.) (1) Select [Layout]. (2) Select a mirror image setting. (1) If you wish to reverse the image horizontally, select [Flip horizontally] checkbox so that a checkmark appears. If you wish to reverse the image vertically, select [Reverse page orientation] checkbox so that a appears.
PRINTER PRINTING FAINT TEXT AND LINES IN BLACK (Text To Black/Vector To Black) (This function is only available in Windows.) • When printing a color image in grayscale, color text and lines that are faint can be printed in black. (Raster data such as bitmap images cannot be adjusted.) This allows you to bring out color text and lines that are faint and difficult to see when printed in grayscale. • [Text To Black] can be selected to print all text other than white text in black.
PRINTER SELECTING COLOR SETTINGS TO MATCH THE IMAGE TYPE (Advanced Color) Preset color settings are available in the machine's printer driver for various uses. These enable printing using the most suitable color settings for the color image type. Advanced color settings can also be configured to match the objective of the color image, such as color management settings and the screening setting for adjustment of color tone expression. Windows (1) (1) Click the [Color] tab. (2) Select the "Image Type".
PRINTER Macintosh (1) (4) (2) (3) (1) Select [Color]. (2) Select color print settings. (4) Select advanced color settings. If you wish to select detailed settings, click the [Advanced] tab. To configure color management settings, select the desired settings from the menus. To use "CMYK Simulation", select the [CMYK Simulation] checkbox and then select the desired setting. To use the Mac OS Color Management function, select the [ColorSync] checkbox . When this is done, "Image Type" cannot be selected.
PRINTER FUNCTIONS THAT COMBINE TEXT AND IMAGES ADDING A WATERMARK TO PRINTED PAGES (Watermark) CO NF ID EN TI AL Faint shadow-like text can be added to the background of the printed image as a watermark. The size, color, density, and angle of the watermark text can be adjusted. The text can be selected from a pre-stored list, or entered to create an original watermark. Windows (1) (1) Click the [Watermarks] tab. (2) Select the watermark settings.
PRINTER PRINTING AN IMAGE OVER THE PRINT DATA (Image Stamp) (This function is only available in Windows.) A bitmap or JPEG image stored on your computer can be printed over the print data. The size, position, and angle of the image can be adjusted. This feature can be used to "stamp" the print data with a frequently used image or an icon of your own creation. MEMO MEMO Windows (1) (1) Click the [Watermarks] tab. (2) Select the image stamp setting.
PRINTER CREATING OVERLAYS FOR PRINT DATA (Overlays) (This function is only available in Windows.) The print data can be printed in a previously created overlay. By creating table rulings or a decorative frame in an application different from that of the text file and registering the data as an overlay file, an attractive print result can be easily obtained without the need for complex manipulations.
PRINTER PRINT FUNCTIONS FOR SPECIAL PURPOSES PRINTING SPECIFIED PAGES ON DIFFERENT PAPER (Different Paper) The front cover can be printed on paper that is different from the other pages. Use this function when you wish to print the front cover on heavy paper, or different paper such as colored paper. 1 2 3 4 5 Windows Macintosh (1) (1) (2) (3) (2) (3) (1) Select [Printer Features]. (2) Select [Different Paper]. (3) Select cover insertion settings.
PRINTER CONVENIENT PRINTER FUNCTIONS SAVING AND USING PRINT FILES (Retention) This function is used to store a print job as a file on the machine, allowing the job to be printed from the operation panel. When printing from a computer, a password (5 to 8 digits) can be set to maintain the secrecy of information in a stored file. When a password is set, the password must be entered to print a stored file from the machine. • Print data is erased when the power is turned off.
PRINTER Printing a job stored by retention When retention is performed, the display appears as follows: 1 2 Press the [ 3 Press the [OK] key. 4 Print or delete the print job with the [ ] key to display the list of print hold jobs. Select the print job with the [ ][ ] keys. ][ ] keys. Select "Print" to print the job. Select "Delete" to delete the job without printing it. Selecting "No Print" returns you to step 1. 5 Press the [OK] key. The print job is printed or deleted.
PRINTER PRINTING WITHOUT THE PRINTER DRIVER When you do not have the printer driver installed on your computer, or when the software application used to open a file that you wish to print is not available, you can print directly to the machine without using the printer driver. The file types (and corresponding extensions) that can be printed directly are shown below.
PRINTER DIRECTLY PRINTING A FILE IN USB FLASH MEMORY A file in a USB flash memory connected to the machine can be printed from the operation panel of the machine without using the printer driver. When the printer driver of the machine is not installed on your computer, you can copy a file into a commercially available USB flash memory and connect the device to the machine to print the file directly. 1 Connect the USB flash memory to the machine.
PRINTER DIRECTLY PRINTING FROM A COMPUTER Settings can be configured in the Web pages of the machine to enable direct printing from a computer without using the printer driver. For the procedure for accessing the Web pages, see "ABOUT THE WEB PAGES" (P.95). FTP PRINT You can print a file from your computer by simply dragging and dropping the file onto the FTP server of the machine.
PRINTER APPENDIX PRINTER DRIVER SPECIFICATION LIST Available functions and output results may vary depending on the type of printer driver being used.
PRINTER PCL6 PS Windows PPD*1 Macintosh PPD*1 Print Mode Normal/ High Quality Normal/ High Quality Normal/ High Quality Normal/ High Quality Graphics Mode Selection Yes No No No Toner Save Yes Yes Yes Yes Resident font 80 fonts 136 fonts 136 fonts 136 fonts Selectable download font bitmap, TrueType, Graphics bitmap, TrueType, Type1 bitmap, TrueType, Type1 No Auto Configuration Yes Yes No Yes User Authentication Yes Yes No Yes Function Image Quality Font Other functi
3 TROUBLESHOOTING This chapter describes troubleshooting and misfeed removal. If you encounter a problem when using the machine, check the following troubleshooting guide before calling for service. If you cannot resolve the problem using the troubleshooting guide, turn off the main switch, disconnect the power cord from the power outlet, and contact your dealer. If you experience difficulty using the machine, check the following troubleshooting guide before calling for service.
TROUBLESHOOTING TROUBLESHOOTING NETWORK PROBLEMS Problem Cause and solution Page The LAN cable is disconnected. → Make sure that he LAN cable is firmly inserted in the connectors on the machine and your computer. To connect the cable, see the "Software setup guide". The machine does not connect to the network.
TROUBLESHOOTING Problem Cause and solution The paper is outside of the specified size and weight range. Page 13 → Use paper within the specified range. Paper curled or damp. → Do not use curled or crimped paper. Replace with dry paper. During periods when the machine is not used for a long time, remove the paper from the tray and store it in a dark place in a bag to prevent moisture absorption. Paper is not loaded properly. → Make sure the paper is properly installed. Pieces of paper inside machine.
TROUBLESHOOTING Problem Cause and solution Page The machine is set to off-line mode. → If the ONLINE indicator ( ) is not on, press the [SPECIAL FUNCTION] key ( ) and then use the [ ] key to select "Online/Offline". 59 The machine is not correctly connected with your computer. → Check both ends of the printer cable and make sure you have a solid connection. Try a known good cable. For information on cables, see "SPECIFICATIONS (START GUIDE)".
TROUBLESHOOTING Problem Cause and solution Page You are using paper that is outside the specified size and weight range. 13 → Use paper within the specified range. Paper curled or damp. → Do not use curled or crimped paper. Replace with dry paper. During periods when the machine is not used for a long time, remove the paper from the tray and store it in a dark place in a bag to prevent moisture absorption. The printed image is dirty.
TROUBLESHOOTING INDICATORS AND DISPLAY MESSAGES If one of the following messages appears in the display, take prompt action as instructed by the message. Message Maintenance required. Call for service. Action Maintenance required soon. Contact your SHARP Service Department. (Maintenance icon) Obtain replacement toner. The toner cartridge must be replaced soon. Install the toner cartridge. Check to see if the toner cartridge has been installed properly. Replace waste box.
TROUBLESHOOTING MISFEED REMOVAL When a misfeed occurs during printing, the message " Check the location and remove the misfeed. Note Clear paper path." and the location of the misfeed will appear. The paper may tear when you remove a misfeed. In this event, be sure to remove all torn pieces of paper from the machine. (p.69) (p.69) (p.73) (p.73) (p.68) (p.73) MISFEED IN THE BYPASS TRAY 1 Remove any paper remaining in the bypass tray. 2 Gently remove the misfed paper from the bypass tray.
TROUBLESHOOTING If you were able to remove the misfed paper 3 If you are unable to remove the misfed paper Close the auxiliary tray and then the bypass tray, grasp the side cover open/close handle, and gently open and close the side cover. 3 Grasp the side cover open/close handle and gently open the side cover. 4 Turn the paper feed knob and feed out the paper that is inside. ("Misfeed in the paper feed area A" (p.70)) 5 Close the side cover. (1) (2) The message " Clear paper path.
TROUBLESHOOTING Misfeed in the paper feed area A 1 Carefully remove the misfed paper. Turn the roller rotating knob in the direction of the arrow to assist in removing it. Roller rotating knob Fusing unit Be careful not to tear the misfed paper during removal. The fusing unit is hot. Do not touch the fusing Warning unit when removing misfed paper. Doing so may cause a burn or injury. When removing misfed paper, do not touch or damage the Caution transfer belt. 2 Close the side cover.
TROUBLESHOOTING 3 Remove the misfed paper. Be careful not to tear the misfed paper during removal. Warning The fusing unit is hot. Do not touch the fusing unit when removing misfed paper. Doing so may cause a burn or injury. Caution 4 • When removing misfed paper, do not touch or damage the transfer belt. • Be careful about unfixed toner on the misfed paper not to soil your hands or clothes. If the misfed paper cannot be removed, remove the paper by pulling it into the paper output area.
TROUBLESHOOTING Misfeed in the transport area C 1 Lift up the duplex conveyor lever and open the reversing unit. 2 Remove the misfed paper. 3 Return the duplex conveyor lever to its original position and close the side cover. The message " Note Clear paper path." will be cleared and printing will be possible. • When closing the side cover, press on around the handle. • If the paper was torn, make sure that no torn pieces remain in the machine.
TROUBLESHOOTING MISFEED IN THE PAPER TRAY 1 Note MISFEED IN THE PAPER TRAY 2 (Option) 1 Open the lower side cover. Make sure that there is no misfed paper in the tray before pulling it out. (p.69) 1 Open the side cover and remove the misfed paper. (p.69) 2 Lift and pull out the upper paper tray and remove the misfed paper. Grasp the handle to open the lower side cover. Be careful not to tear the misfed paper during removal. 2 Remove the misfed paper.
TROUBLESHOOTING REPLACING THE TONER CARTRIDGE When the "Prepare a new toner." appears, little toner remains. You should keep one set of replacement toner cartridges on hand so that you can replace a toner cartridge immediately when toner runs out. Be sure to replace the toner cartridge when the message "Change the toner cartridge." appears. Note If you continue to use the machine without replacing the cartridge, the following message will appear when the toner runs out.
TROUBLESHOOTING 3 Take out the new toner cartridge. Shake it vertically five or six times. When holding the toner cartridge, do not grasp the shutter. This may Caution cause toner to leak. 4 Insert the toner cartridge along the guides until it locks in place. If there is any dirt or dust on the toner cartridge, remove it before installing the cartridge. Note A toner cartridge of a different color cannot be installed. Be sure to install a toner cartridge of the same color.
TROUBLESHOOTING REPLACING THE TONER COLLECTION CONTAINER This section explains the procedure for replacing the toner collection container. The toner collection container collects any excess toner that occurs during printing. When the toner collection container becomes full, the message "Replace waste box" will appear. • Do not throw the toner collection container into fire. Toner may fly out and cause burns. Caution • Store the toner collection container out of the reach of children.
TROUBLESHOOTING 5 Install a new toner collection container. Push the toner collection container in completely. 6 Close the front cover. Note 7 You cannot close the front cover when the toner collection container is not attached. Replace tray 1.
4 ROUTINE MAINTENANCE This chapter explains how to keep the machine operating smoothly, including viewing print count, and cleaning the machine. CHECKING THE TOTAL OUTPUT COUNT AND TONER REMAINING You can check by pressing the [SPECIAL FUNCTION] key ( ) and selecting "Total Count" in the function menu screen. The total output count can be used as a guideline for cleaning. When the total output count exceed "99,999,999", the counts return to "0".
ROUTINE MAINTENANCE ROUTINE MAINTENANCE Do not spray flammable cleaner gas. Gas from the spray may come in contact with the internal Warning electrical components or high-temperature parts of the fusing unit, creating a risk of fire or electrical shock. CLEANING THE BYPASS TRAY PAPER FEED ROLLER If misfeeds occur frequently when feeding envelopes, heavy paper, etc. through the bypass tray. Before starting, remove the paper from the bypass tray.
ROUTINE MAINTENANCE 5 Procedure of "REPLACING THE TONER COLLECTION CONTAINER" (p.76), push the toner collection container into the machine. Note • If this does not solve the problem, pull the knob out and push it back in 2 more times. • When pulling and pushing the knob to clean the charger, pull and push the knob slowly from one end to the other. • Touching the waste toner outlet or the toner collection container may soil your hands and clothes. Exercise caution when cleaning the charger.
ROUTINE MAINTENANCE (4) Push down and close the laser unit cover. 5 Repeat step 4 to clean all holes in the laser unit (4 holes). There are a total of 4 places to be cleaned in the laser unit, including the hole cleaned in step 4. Clean all holes. Cover 6 Replace the cleaning tool. (1) Rotate the cleaning tool after putting it on the boss and hook its edge (the side that does not have a handle) to the claw on the left side. Hook the cleaning tool with the clean side face up.
ROUTINE MAINTENANCE ADJUSTING THE DISPLAY CONTRAST The contrast of the display can be adjusted as explained below. 1 2 3 Press the [SPECIAL FUNCTION] key ( 4 Adjust the contrast with the [ ] or [ ] key. ). Select "Display Contrast" with the [ ] or [ ] key. Press the [OK] key. To reset the contrast to the default setting, press the [C] key. 5 Press the [SPECIAL FUNCTION] key ( ). You will return to the base screen.
5 SYSTEM SETTINGS PURPOSE OF THE SYSTEM SETTINGS The system settings are used by the administrator of the machine to enable or disable functions to suit the needs of your workplace. PROGRAMMING AN ADMINISTRATOR PASSWORD The administrator password is a 5-digit number that must be entered in order to access the system settings. The administrator (administrator of the machine) should change the default administrator password that was set at the factory to a new 5-digit number.
SYSTEM SETTINGS SYSTEM SETTINGS LIST This is a list of the machine's system settings. Program name Change Admin PW Change Admin PW Initial Setting Date & Time Set Daylight Saving Time Printer Notice Page Network Confirmation of Network Connection Type Wired Settings Wireless (Infrastructure) Wireless (Access Point) User Control User Authentication User Registration Function Limit Setting Account Limit Setting User Count Display User Count Reset A Warning when Login Fails Disable Print by Inv.
SYSTEM SETTINGS ADMINISTRATOR SETTINGS MENU The system settings are accessed via the following menu structure. Refer to this menu when enabling or disabling the settings that are explained beginning on p.88. Some settings contain an additional level of settings (a settings screen).
SYSTEM SETTINGS Level 1 Energy Save Level 2 Auto Power Shut-Off Auto Power Shut-Off Timer Preheat Mode Enter Auto Power Shut-Off after the Remote Job Toner Save Mode List Print User Info.
SYSTEM SETTINGS USING THE SYSTEM SETTINGS 1 2 3 Press the [SPECIAL FUNCTION] key ( ). Select "System Settings" with the [ ] or [ ] key and press the [OK] key. Enter the administrator password with the numeric keys. • " " appears for each digit that you enter. • The mode selection screen appears. 4 Select the desired mode with the [ ] or [ ] key. 5 6 7 Press the [OK] key. Select the desired setting with the [ ] or [ ] key. Press the [OK] key and follow the instructions in the setting screen.
SYSTEM SETTINGS Change Admin PW Confirmation of Network Confirm network settings. Use this function to change administrator password. To change the administrator password, see "PROGRAMMING AN ADMINISTRATOR PASSWORD" (p.83). Connection Type You can change the machine's network connection type. Wired Settings Initial Setting IPv4 Settings The default settings for operation of the machine can be configured. Select the [Initial Setting] to configure the settings.
SYSTEM SETTINGS Wireless (Infrastructure) Wireless (Access Point) (Only on models with wireless LAN) (Only on models with wireless LAN) This sets connection using wireless infrastructure mode. This sets connection using wireless access point mode. Manual Input of SSID Enter up to 32 half-width characters for the SSID. Setting of SSID Enter up to 32 half-width characters for the SSID. Security Type Select the security type.
SYSTEM SETTINGS User Control User Count Display This setting is used to display the print page counts of each account, and the usage limits for printing. Misfed pages are not included in the page counts. User Control is used to configure settings for user authentication. Select the [User Control] to configure the settings. To change to a different account number, press the [ ] or [ ] key. Select and display the type with the [ ] or [ ] key.
SYSTEM SETTINGS Device Control Operation Setting These settings are used to configure settings for hardware functions of the machine. To access one of these settings, select "Device Control" in the mode selection screen, select the desired setting in the device control screen, and press the [OK] key. These settings are used to configure various settings related to the operation panel.
SYSTEM SETTINGS Disable Auto Key Repeat Auto Power Shut-Off Timer This setting is used to stop a setting from changing continuously when the [ ] or [ ] key is held down, such as selecting a menu item (auto key repeat will not operate). When this setting is enabled, a key must be pressed repeatedly instead of holding it down. Auto key repeat is initially set to operate (factory default setting).
SYSTEM SETTINGS Color Adjustments This machine provides the color adjustment ways as shown below. If you desire this color of gray, the coordinates are X = 2, Y = 5. Easy Calibration and Tone Adjustments The machine has two color adjustment functions. Use the appropriate function depending on the situation. X = 4, Y = 4 position shows the current value of gray balance. • Easy Calibration Use to fit the gray balance. This function implements a test page print out.
SYSTEM SETTINGS Tone Adjustments (2) Confirmation screen appears and select [Yes] to initialize the value to default, or select [No] to return to [Mode Select] screen. This function is used to adjust each of the density levels (low, mid, and high) of the four color components, cyan, magenta, yellow and black. (1) Select [Color Adjustments] on the operation panel and press [OK] key. Security Settings The following settings are related to security.
6 WEB FUNCTIONS IN THE MACHINE ABOUT THE WEB PAGES The machine includes a built-in Web server. The Web server is accessed using a Web browser on your computer. The Web pages include both pages for users and pages for the administrator. In the user Web pages, users can monitor the machine, and select printer configuration settings. In the administrator Web pages, the administrator can configure the machine's settings, and passwords. Only the administrator is allowed to configure these settings.
WEB FUNCTIONS IN THE MACHINE ABOUT THE WEB PAGES (FOR USERS) When you access the user Web pages in the machine, the following page will appear in your browser. A menu frame appears on the left side of the page. When you click an item in the menu, a screen appears in the right frame that allows you to configure settings for that item. (1) (2) (3) (4) (5) (6) (4) Condition Settings Configure basic printer settings and printer language settings. "CONFIGURING THE PRINTER CONDITION SETTINGS" (p.
WEB FUNCTIONS IN THE MACHINE CONFIGURING THE PRINTER CONDITION SETTINGS The printer condition settings allow basic printer settings to be configured. The following items can be set: ● "Default Settings" (p.98): ● "PCL Settings" (p.99): Note Basic settings that are mainly used when the printer driver is not used. PCL symbol set, font, line feed code, and other settings.
WEB FUNCTIONS IN THE MACHINE PRINTER CONDITION SETTING MENU Condition Settings Default Settings Condition Settings Factory default settings PCL Settings Factory default settings Orientation Portrait Symbol Set PC-8 Default Paper Size 8-1/2" x 11" Font 0: Courier (internal font) Default Paper Type Plain Line Feed Code CR=CR; LF=LF; FF=FF Default Resolution 600dpi (High Quality) Disable Blank Page Disable Print 2-Sided Print 1-Sided Color Mode Auto Fit To Page ON PS Settings Print PS
WEB FUNCTIONS IN THE MACHINE PCL Settings Item Selections Description Symbol Set Select one of 35 sets. This specifies which country's characters (PCL symbol set) are assigned to certain of the symbols in the character code list. The factory default setting is [PC-8]. Font Select one internal font. This specifies which PCL font to use for printing. One font can be specified from among the internal fonts. The factory default setting is [0: Courier].
WEB FUNCTIONS IN THE MACHINE ABOUT THE WEB PAGES (FOR THE ADMINISTRATOR) In addition to the menus that appear for users, other menus that can only be used by the administrator appear in the administrator Web pages. A menu frame appears on the left side of the page. When you click an item in the menu, a screen appears in the right frame that allows you to configure settings for that item. Settings that can only be configured by the administrator are explained here.
WEB FUNCTIONS IN THE MACHINE CONFIGURING SMTP AND DNS SERVER SETTINGS The procedures for using [Quick Setup] are explained here. [Quick Setup] is used to quickly configure only the required settings for "SMTP", and "DNS" servers. These settings are normally configured first. SMTP server: DNS server: SMTP is used to transmit e-mail. To use these transmission methods, your SMTP server settings must be configured.
WEB FUNCTIONS IN THE MACHINE PROTECTING INFORMATION PROGRAMMED IN THE WEB PAGE ([Passwords]) Passwords can be set (click [Passwords] in the menu frame) to restrict Web page access and protect settings. The administrator must change the password from the factory default setting. The administrator must also take care to remember the new password. The next time the Web pages are accessed, the new password must be entered. A password can be set for the administrator and a password can be set for users.
WEB FUNCTIONS IN THE MACHINE ADMINISTRATOR SETTINGS The administrator settings are used to prohibit changes to the [Condition Settings] and to configure interface settings. ● "Default settings": Select the setting for which you wish to prohibit changes. ● "Fusing Control" : The temperature of toner fusing is controlled according to the weight of the paper that is used. ● "Interface settings": Enable monitoring of data sent to the network port and set restrictions.
WEB FUNCTIONS IN THE MACHINE Interface settings Item Settings Description I/O Timeout 1- 60 - 999 (sec) During reception of a print job, if remaining data is not received after the time set here elapses, the port connection is broken and the next print job is begun. Emulation Switching Auto*, PostScript, PCL Select the printer language. When [Auto] is selected, the language is automatically selected from the data sent to the printer.
WEB FUNCTIONS IN THE MACHINE STATUS MESSAGE SETUP Use the status message function to send the current counter information, including print count and total output count, based on the specified schedule. The destinations can be set for administrators and dealers respectively. To set up the status message, follow these steps. 1 Click [Status Message] in the menu frame. The "Status Message Setup" screen will appear. 2 Enter the required information, including the destination addresses and time schedule.
WEB FUNCTIONS IN THE MACHINE Information on the Software License for This Product Software composition The software included in this product is comprised of various software components whose individual copyrights are held by SHARP or by third parties.
TRADEMARK ACKNOWLEDGMENTS The following trademarks and registered trademarks are used in conjunction with the machine and its peripheral devices and accessories. • Microsoft®, Windows®, Windows® XP, Windows Server® 2003, Windows Vista®, Windows Server® 2008, Windows® 7, Windows® 8, Windows® 8.1, Windows Server® 2012 and Internet Explorer® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
OPERATION GUIDE MXC300P-US1
