Operation Manual, Troubleshooting
Table Of Contents
24
Copying Problems
2-SIDED COPYING DOES NOT TAKE PLACE
Check Solution
Does the paper type setting of the 
selected tray specify a type of paper 
that cannot be used for 2-sided 
copying?
■ Check "Paper Tray Settings" in the setting mode.
"Settings" → [System Settings] → [Common Settings] → [Paper Settings] → 
[Paper Tray Settings] → [Tray Registration] → [Feeding Approved Job]
Check the [Tray Settings] in the home screen. 
Tap the selected tray, and in the screen that appears, tap the [Paper Property] 
key. 
If the [Disable Duplex] checkbox in the paper properties screen is  , the tray 
cannot be used for duplex printing. Change the paper type to a type that can be 
used for duplex printing.
Are you using a special size or type of 
paper?
■ For the paper types and sizes that can be used for two-sided copying, read 
"SPECIFICATIONS" in Start Guide.
Are you copying using settings that 
do not allow 2-sided copying?
■ 2-Sided Copy can generally be combined with other modes as required, 
however, some combinations are not possible. If a prohibited combination is 
selected, a message will appear in the touch panel.
ENLARGE/REDUCE DOES NOT WORK
Check Solution
Are the original, paper, and ratio 
settings correct?
■ Check if the original size that appears on the screen is correct. After that, check if 
the correct paper is selected. Tap the [Ratio] key and then tap the [Auto Image] 
key. The appropriate ratio for the original and paper will appear.
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