Accsessing Neda Personal Computing and Communication Services Manual Neda Document Number: 104-101-04 Last Updated: 1999/08/02 20:28:00 Doc. Revision: 1.
Copyright c 1995-1998 Neda Communications, Inc. Published by Neda Communications, Inc. 17005 SE 31st Place, Bellevue, WA 98008 USA http://www.neda.com/ info@neda.com Who to contact For more information about this document or its contents, please contact: Neda Communications, Inc. Phone: 1+(425) 644-8026 Fax: 1+(425) 562-9591 E-Mail: mohsen@neda.
Contents 1 Introduction 11 1.1 About This Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 1.2 About Neda Subscriber Services . . . . . . . . . . . . . . . . . . . . 13 1.3 About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . 13 1.4 At a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 1.5 Messaging Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 1.6 Information Services . . . . . . . . . . . . . . . . . . . . . .
CONTENTS 4.2.4 4.3 4.4 4.5 4.6 Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Activating The CDPD Account . . . . . . . . . . . . . . . . . . . . . 24 4.3.1 CDPD Coverage Map . . . . . . . . . . . . . . . . . . . . . 25 4.3.2 The Wireless Data Forum . . . . . . . . . . . . . . . . . . . 25 4.3.3 An Example . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Windows CE CDPD Modem Integration . . . . . . . . . . . . . . . . 25 4.4.1 Supported HPCs . . . . . . .
CONTENTS 9.1 9.2 9.3 Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending and Receiving Email . . . . . . . . . . . . . . . . . . . . . . Using Discussion Groups (Newsgroups) . . . . . . . . . . . . . . . . 45 45 46 10 Emacs Client Environment 47 11 Protocols Used for Access to Neda PCCS 11.1 Messaging Protocols . . . . . . . . . 11.2 Service Access Requirements . . . . . 11.2.1 Access to POP Server . . . . 11.2.2 Access to IMAP Server . . . . 11.2.3 SMTP . . . . . . . .
CONTENTS
List of Tables 7
LIST OF TABLES
List of Figures 1.1 1.2 Neda Client and Services Environment . . . . . . . . . . . . . . . . . Universal Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . 12 16 7.1 An Example of Person-to-Pager Message . . . . . . . . . . . . . . . 40 11.1 Neda Messaging System View . . . . . . . . . . . . . . . . . . . . . 50 A.1 Subscribers Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 B.1 IVR System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LIST OF FIGURES
Chapter 1 Introduction This document describes communication services offered by Neda Communications, Inc. and focuses on the means by which they are accessed. There are numerous services available to the Neda PCCS user. This paper focuses on Messaging and Information Services. 1.1 About This Service The architecture for the Messaging Services is based on the client-server model. The architecture provides for a variety of forms of message origination and message delivery.
Chapter 3 Well-Known Services 3- 12 CHAPTER 1. INTRODUCTION Global Internet Information Retrieval Clients Neda Information Services Communication and Computing Services Information Retrieval Servers Messaging Services Computing Services Figure 1.
1.2. ABOUT NEDA SUBSCRIBER SERVICES 1.2 13 About Neda Subscriber Services Neda’s two-way paging service is for demonstration purposes only – Neda is not a traditional paging service provider. Neda is a technology developer. This Subscriber Services is targeted towards: • CDPD modem manufacturers and palm-top manufacturers interested in implementing two-way paging capability based on open protocols into their devices.
CHAPTER 1. INTRODUCTION This document includes many references to other documents. Most such references can be obtained in: html, pdf, postscript, info and plain text references. Usually the size of each format is also specified at the point of reference. Choose the format that best suits your purposes. 1.4 At a Glance • Supported Client Environment: – Windows CE 2.
1.5. MESSAGING SERVICES 1.5 15 Messaging Services Neda PCCS provides the following messaging services: • Enhance Two-Way Paging (ETWP) • Mailbox Access with POP • Mailbox Access with IMAP • Mail Deliver with SMTP • E-mail to Fax Gateway • E-mail to Pager Gateway 1.6 Information Services Neda PCCS provides a variety of information services for subscribers. There are many services in limited use at this time, but the primary service for new subscribers is the White Pages Directory Services. 1.6.
CHAPTER 1. INTRODUCTION ...including the kitchen sink Laptop Telephone “New” phone Internet Phone Network (POTS) CDPD Network Access IVR LSM Paging Network Pager Gateway Trad. Pager Universal Messaging NBPCS Fax Gateway Two-Way Pagers Mailbox Access Fax Network IS 136 Modem Network Cellular Phone Fax Machine Modem Figure 1.
1.8. SUBSCRIBING TO PCCS 1.8 17 Subscribing to PCCS You must subscribe to Neda PCCS to access services. When you subscribe, you are assigned a subscriber ID. To subscribe to Neda PCCS, complete the subscription form in Appendix A and submit it to Neda Communications. For more information about PCCS or this document, please contact: Neda Communications, Inc. Tel: +1 425-644-8026 Fax: +1 425-562-9591 E-mail: info@neda.
CHAPTER 1.
Chapter 2 Road Map This document will give you an overview of Neda Personal Computing and Communication Services including the description of communications services that are offered by Neda Communications, Inc. In the next chapter (chapter 2), you will be introduced to ll of the services that are available to the Neda PCCS user. This chapter will list all of the messaging services, information services, and web access to subscriber services provided by Neda.
CHAPTER 2.
Chapter 3 Connecting to the Internet Before you can start using any of the Neda services, you must first get a network connection. If you have a network connection and can access neda.com, then you can skip this section. 3.1 Neda Site Specific Information You can connect to Neda through either SLIP or PPP. There are certain parameters which must first be agreed upon. First, the form in Appendix A must be filled out and submitted to Neda.
CHAPTER 3. CONNECTING TO THE INTERNET 3.2 Host Specific Information The important information that need to be entered that are specific to your computer are : 1. IP Address 2. Host Name 3. User name 4. Password All of the above informations will be given by Neda. You can change the password later on. 3.3 3.3.1 Dial Up Networking Windows 95 Dial-Up Configuration You can download Microsoft Dial Up Networking from Microsoft homepage (http://www.microsoft.
Chapter 4 CDPD Connectivity 4.1 CDPD Overview Cellular Digital Packet Data (CDPD) is an open system definition that uses digital transmission on analog cellular (AMPS) channels to provide mobile packet-switched data services. The purpose of CDPD is to provide mobile access to the services available through standard connectionless data protocols such as IP. CDPD could be considered to be a wireless extension to the Internet that is available anywhere.
4.2.2 CHAPTER 4. CDPD CONNECTIVITY Mitsubishi MobileAccess 100 Because of its form factor, Mitsubishi MobileAccess 100 has probably the most potential for being the best open CDPD based Two-Way Pager. As of this writing (mid 1998), unfortunately it is very difficult to use Mitsubishi MobileAccess 100 as a CDPD modem because of its tight bundlings with PocketNet.
4.4. WINDOWS CE CDPD MODEM INTEGRATION 4.3.1 25 CDPD Coverage Map First you need to make sure that the geographical areas in which you are interested in, do have CDPD service coverage. Neda keeps a relatively recent coverage map for CDPD. Visit Neda’s copy of CDPD Coverage Map or see the next sections for more information about CDPD Coverage Maps. 4.3.2 The Wireless Data Forum Visit the Wireless Data Forum Web Site for information on CDPD geographic coverage maps and other relevant information. 4.3.
CHAPTER 4. CDPD CONNECTIVITY • HP 320LX (WCE 1.0 or WCE 2.0) • Casio Cassiopeia (WCE 1.0) • Compaq Companion (WCE 1.0) 4.4.2 Motorola 100C with WCE 2.0 You need to configure the WCE 2.0 device to use the SLIP mode. The information you need to obtain the relevant documents and software are as follows: • You can refer to Motorola Web Site for the up-to-date note on installing for Windows CE 2.0. • Neda also keeps relatively recent notes on installing Motorola PM100C for use with Windows CE 2.0.
4.4. WINDOWS CE CDPD MODEM INTEGRATION 27 10. Tap Configure. 11. Select Manual Dial (user supplies dial strings) (ensure that a check mark appears in the check box). 12. Select Use terminal window after dialing (ensure that a check mark appears in the check box). 13. Tap OK, then tap OK again in the Session Properties window. In a moment, the Terminal window appears.
CHAPTER 4. CDPD CONNECTIVITY 2. Double-tap Make New Connection. 3. Type a name for the connection in the field indicated. 4. Select Dial-Up Connection as the connection type. 5. Tap Next. 6. Select Motorola PM100C from the list of devices you want to use. If you don’t see that choice on the list, ensure that the PM100C is inserted in the PC card slot and the card lock is properly applied (Note: some HPCs do not have PC card locks). 7. Tap TCP/IP Settings... 8.
4.4. WINDOWS CE CDPD MODEM INTEGRATION 4.4.3 29 Mitsubishi MobileAccess 100 with WCE 2.0 As of this writing (mid 1998), Mitsubishi has not published the “AT Command Set” for Mitsubishi MobileAccess 100. Further, at this time connecting WindowsCE devices to the MobileAccess 100 is not supported by Mitsubishi. However, we have managed to use MobileAccess 100 with WindowsCE devices. Below is the summary of key pieces of information that you need to know.
CHAPTER 4. CDPD CONNECTIVITY 10. Tap TCP/IP Settings... 11. Deselect Server-assigned IP address (ensure that the check box is not checked). 12. Enter your modem’s IP address in the IP address field. 13. Select “Use SLIP” (ensure that the check box is checked). 14. Deselect “Use software compression” and “Use IP header compression” (ensure that the check boxes for those two items are not checked). 15. Tap the Name Servers tab. 16. Deselect Server-assigned addresses. 17.
4.5. WINDOWS 95 CDPD MODEM INTEGRATION 4.4.4 31 Sierra PP210 and WCE 1.0/2.0 Sierra Wireless has put together an application note that describes in detail what you need to do to use the PocketPlus with WindowsCE Handheld PCs. The information you need to obtain the relevant documents and software are as follows: PocketPlus with WCE Application Note in Postscript Format ¡239 KB¿: PP210-WinCEAppNoteCE20.ps PP210 Firmware 2.5.3 Zip File ¡1080 KB¿: ppmm-253.zip 4.4.5 Motorola 100C and WCE 1.
CHAPTER 4. CDPD CONNECTIVITY Configuring the PM100C 1. Insert your PM100C into the PCMCIA slot with the power turn off. Make sure that your computer is on already and are running Windows 95. 2. Turn on the modem and wait for your PC to recognize that the PM100C has been activated. 3. Windows 95 will detect the presence of your new modem and prompt you for hardware drivers.
Chapter 5 Neda Numbering Plan The objectives of this document is to define a name and numbering plan which will be able to uniquely identify all of the mailboxes which a Neda subscriber may have, based on digit-based addressing. For more information, please visit the ByNumber Messaging Services (http://www.bynumber.
CHAPTER 5.
Chapter 6 Neda By Name Service This document explains how the By Name Service can be used for various purposes in dealing with email.
CHAPTER 6.
Chapter 7 Accessing Neda Personal Computing and Communication Services (PCCS) Before you can access Neda PCCS you must register with Neda Communications. To register, complete the subscription form in Appendix A and submit it to Neda Communications. If you need assistance in completing the subscription form, contact Neda Communications: Neda Communications, Inc. Tel: +1 425-644-8026 Fax: +1 425-562-9591 E-mail: info@neda.com 7.1 At A Glance • Mail Submission Server : smtp.neda.com • IMAP Server : imap2.
CHAPTER 7. ACCESSING NEDA PERSONAL COMPUTING AND COMMUNICATION SERVICES (PCCS • Message Server : msg.neda.com • NNTP Server : nntp.neda.com • NS Server : ns.neda.com and ns2.neda.com 7.2 Using Enhanced Two-Way Paging One of the primary services offered by Neda Communications is wireless messaging, using the Enhance Two-Way Paging (ETWP) protocols. The wireless messaging provided by Neda Communications allows you to send and receive standard e-mail messages using a wireless device.
7.3. ACCESSING A POP MAILBOX 39 Because the ETWP messages are sent using wireless communication, and you must pay for each wireless connection, you probably do not want to use ETWP as your primary e-mail address. One way to use ETWP is to configure your standard e-mail client to forward only certain messages to your ETWP address. For example, you can configure your standard e-mail client to forward only urgent messages to your ETWP address. 7.
CHAPTER 7. ACCESSING NEDA PERSONAL COMPUTING AND COMMUNICATION SERVICES (PCCS From: Mohsen Banan To: Mohsen Banan-Pager <873456@pager.neda.com> Mime-Version: 1.0 Content-Type: text/plain; charset=”us-ascii” You will get this plain text email as alphanumeric page Figure 7.1: An Example of Person-to-Pager Message A page can be sent to an alphanumeric pager by sending a message to: [pager-company-phone-number]/[pin]@pager.neda.com.
7.8. ACCESSING THE WHITE PAGES DIRECTORY SERVICE 7.8.2 41 Using ph To use ph to access the White Pages Directory Services use the following syntax: ph -s wp.neda.com 7.8.3 Using whois To use whois to access the White Pages Directory Services use the following syntax: whois -h wp.neda.
CHAPTER 7.
Chapter 8 Windows CE Client Environment The complete documentation for Windows CE Client Environment can be obtained from Neda’s web site (http://www.neda.com/products.html). This User Guide For ETWP Product For Use Over The CDPD (Wireless IP) Network With Windows CE Hanheld PCs is available in these formats: • (HTML) : http://www.neda.com/products/Neda-ETWP/gold-1.2/wce/UserGuide/UserGuide.html • (PDF ¡79 KB¿) : ftp://ftp.neda.com/pub/products/MobileMsgWare/wce/NedaETWP/gold-1.2/Neda-ETWP-wce-UserGuide.
CHAPTER 8.
Chapter 9 Netscape Client Environment This chapter assumes that you have a network connection to neda.com and a mailbox with Neda. If you are not connected to the Internet, see Chapter 2. For any of the messaging services, you will need an IPM (Inter-personal Mail) User Agent to send messages. Netscape package offer services, as well as messaging and have been tested with Neda’s Communication Services. Any user agent utilizing the POP or IMAP protocols will work with Neda’s Messaging Services.
CHAPTER 9. NETSCAPE CLIENT ENVIRONMENT 1. Open the Netscape Communicator by double-clicking the Netscape icon on your desktop. 2. Click on Edit and then Preferences. 3. Make sure that “Mail an Groups” is expanded, if not click on “+”. 4. Under Identity, type in : • Your name : your full name • email address : yourname@neda.com 5. Under Mail and Groups, click on Mail Server. 6. Enter the information for the incoming mail. • Mail server user name : yourname • Outgoing mail server : smtp.neda.
Chapter 10 Emacs Client Environment The complete documentation for Emacs Client Environment can be obtained from Neda’s web site (http://www.public.neda.com This Emacs Office Environment (EOE) is available in these formats: • (HTML) : http://www.public.neda.com/emacs/eoEnv/index.html • (PDF ¡187 KB¿) : http://www.public.neda.com/emacs/eoEnv/main.pdf • (Postscript ¡187 KB¿) : http://www.public.neda.com/emacs/eoEnv/main.
CHAPTER 10.
Chapter 11 Protocols Used for Access to Neda PCCS This section describes how various Neda Messaging Services can be accessed. Access mechanisms described in this section reflect the current state. This document will be updated as these access mechanisms are updated. Neda Messaging is built around openness. We emphasize and promote ”Mainstream Networking”. Openness is achieved through use of publicly available standards.
CHAPTER 11. PROTOCOLS USED FOR ACCESS TO NEDA PCCS SMTP Su b mi Fax IVR & VoiceMail I n p u t EMSD M & De l i t es s Fax er O u t p u t Management Administration Accounting Billing Me Ce n t e s s ag e M ai l b o POP 2 POP 3 Cent a ge ver x r A c ce ss IMAP 2 IMAP 4 Figure 11.
11.2. SERVICE ACCESS REQUIREMENTS 11.2 51 Service Access Requirements Access to Neda messaging services is through a set of well defined interfaces. Most of these interfaces are standard protocols. This section enumerates the specific requirements that a host should meet to gain access to Neda messaging services. 11.2.1 Access to POP Server The intent of the Post Office Protocol (POP) is to allow a user’s workstation to access mail from a mailbox server.
CHAPTER 11. PROTOCOLS USED FOR ACCESS TO NEDA PCCS Messages should be submitted to Neda Messaging services by using SMTP, RFC821 [RFC-821] 11.2.4 Multi-Media Messages Refer to the Neda Computing and Personal Communication Services - Overview document.
Appendix A Subscribers Form 53
APPENDIX A. SUBSCRIBERS FORM Form to be filled by a new subscriber Full Name: Postal Address: City: Zip: State: Phone Number: Country: Fax: Area Code - local number Area Code - local number International Phone Number: Country Code - Area Code - local number Pager: Provider Number Requested LSM Nickname: Preferred “Reply To” Address: Preferred “From” Name: LSM Device IP Address: To be filled by Neda Neda Subscriber ID: Figure A.
Appendix B Services Reference B.1 IVR Address Reference When sending messages using the IVR System, you must identify your request using the following address format: B.2 Address Formats The following addresse are used with Neda PCCS: E-mail to fax: E-mail to pager: Internet e-mail: LSM e-mail: White Pages database: SMTP Host Address: POP Server Address: IMAP Server Address: [name]/[phone-number]@fax.neda.com [pager-number]/[PIN]@pager.neda.com [subscriber]@neda.com [subscriber]@lsm.neda.com wp.neda.
APPENDIX B.
Appendix C Terms and Conditions of Use 1. The NEDA World Wide Web Subscriber Services (the ”Web Services”) provided are subject to these Terms and Conditions. These Terms and Conditions set forth the entire agreement between NEDA Communications, Inc. (”NEDA”) and you with regard to the Web Services. If any of these Terms and Conditions are unacceptable to you, you should not use the Web Services. Your use of the NEDA services shall be conclusively deemed acceptance of these Terms and Conditions by you. 2.