Limited Warrenty Policy

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I. Product Warranty
1. Samsung SDI and Samsung SDI Europe GmbH (in the following referred to as
“Samsung SDI”) warrant that the Product
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will (i) be free from defects in material and
workmanship under normal use and (ii) conform to the applicable Technical
Specifications for the Product.
2. The warranty period of the Product (Product Warranty Period) is specified as follows:
The warranty period shall be five (5) years from the Date of Installation
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3. In the event that the Product fail to conform to the above warranty during the Product
Warranty Period, Samsung SDI shall, at Samsung SDI’s option: (i) repair the non-
conforming or defective Product; or (ii) provide End-User with a replacement for the
Product without undue delay, within 7 working days in Germany, for the other
countries within 7 working days plus delivery dates.. Samsung SDI shall be responsible
for all reasonable costs of repair or replacement in connection with such non-
conforming or defective Product; whereas the End-User shall bear the costs of
removing the non-conforming or defective Product(s) and (re) installation of the
repaired or replaced Product if the non-conformance or defect of the Product is
attributable only to the End-User. Any defects in products arising from End-User’s
misuse, natural disaster, unauthorized change or repair, or abnomal installation
evironment shall be repaired or replaced at End-User’s cost (Refer Article 4).
II. Performance Guarantee
1. In addition to the Product Warranty, Samsung SDI guarantees performance of the
Product to be maintained at least sixty five percent (65%) of initial battery’s capacity for
a period of ten (10) years after the Installation Date or until the end of 6,000 cycles of the
Products, whichever occurs earlier (Performance Guarantee Period), provided that
the usage of the Product shall have complied with the Operating Conditions under
specification.
2. Samsung SDI also guarantees performance of the Product to be maintained average
eighty percent (80%) of initial battery’s capacity for a period of seven (7) years or until
the end of 4,200 cycles of the Products
3. About Self Discharging Degradation, Samsung SDI guarantees 180days after ex-work
for the Performance Guarantee Period.
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Product means the battery pack of Samsung SDI that consists of Battery, Inverter, and the Enclosure.
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Date of Installation To claim any warranty hereunder, End-User must provide the date of installation. If End-User is unable
to submit any proof of the Date of Installation, Samsung SDI will calculate the Product Warranty Period from the manufacturing
date which is written on the Product’s label.