Manual
BEFORE YOU CALL FOR SERVICE
Please check the following before calling for service. It may save you time and expense.
PROBLEM
1 Part o1 all of range does not
operate.
POSSIBLE CAUSE
• Power cord of range is not completely
connected to the electrical outlet.
• Power outage.
• Fuse/circuit breaker at home doesn't work.
• Range is in Demo Mode.
SOLUTION
• Make sure the power cord is tightly
connected to the outlet.
• Check house lights to be sure. Call your
local electric company for service.
• Replace the fuse or reset the circuit
breaker.
• See page 25 for how to cancel Demo
Mode.
2 Surface units do not heat. • No power to the appliance. • See SOLUTION for PROBLEM 1.
• Surface controls improperly set. • Check if the controls have been properly
set. See page 13.
3 Surface units too hot or not • Improper cookware being used. • Use pans which are flat and match the
hot enough, diameter of the surface unit selected.
4 Surface unit stops glowing. • It is normal when turned to a lower setting.
5 Scratches on glass ceramic • Incorrect cleaning methods were used. • Use the recommended cleaning procedure.
cooktop. See page 26.
• Cookware with rough bottom has been • Use smooth, flat-bottomed cookware.
used.
6 Areas of discoloration on • Food spillovers not cleaned before next • Use the recommended cleaning procedure.
the cooktop, use. See page 26.
7 Metalmarks on cooktop. • Sliding or scraping of metal pans on top. • Do not slide metal pans. When cool, clean
with cooktop cleaning cream to remove
the marks.
8 Brown streaks or specks on • Boilovers are cooked onto surface. • Use the recommended cleaning procedure.
cooktop glass surface. See page 26.
9 Food in Microwave Drawer • No power to the appliance. • See SOLUTION for PROBLEM 1.
is not heated. • Drawer controls improperly set. • Check if the controls have been properly
set. See page 16.
• Range is in Demo Mode. • See page 25.
10 Microwave Drawer light • Light bulb is loose or burned out. • Call for service.
does not work.
11 Oven does not work. • No power to the appliance. • See SOLUTION for PROBLEM 1.
• Oven controls ilnproperly set. • Check if the controls have been properly
set. See page 21.
• Allow the oven to cool below locking
temperature and then reset to the desired
setting/temperature.
• See page 25.
• Tighten or replace the bulb.
• Oven too hot.
• Range is in Demo Mode.
1 2 Oven light does not work. • Light bulb is loose or burned out.
13 Touch controls will not • Control Lock is on. • See page 25 to unlock.
operate.
14 Lower oven will not open. • Lower oven door is locked. • See page 26 to unlock oven door.
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