Technical data

Known Issues in Nokia Intellisync Mobile Suite 8.0 SP1
Windows Mobile Client Known Issues
Intellisync Mobile Suite Release Notes 18
 Changes made on the server while the client is turned off or offline are not be pushed when
the client goes online and authenticates. The user should manually synchronize or wait for a
timed sync to receive changes. Reference 64667.
 The server's key exchange “code word” security option is not available with this client,
which prevents the client from synchronizing with the server if this option is selected on the
server. Reference 64527.
Windows Mobile Client Known Issues
The following list describes the most important known issues with the Windows Mobile client.
 If you create a recurring task on the device and then delete only the first occurrence on the
device, the deletion does not synchronize to the server. Reference 59083.
 On the device home screen when you have just received an email message, the right soft key
(often labeled “Messaging”) launches Pocket Outlook instead of the Nokia Intellisync client.
Reference 48640.
 The Pocket IE browser on Smartphones (not Pocket PC) has a problem if there are symbols
in your user name and you receive an HTTP challenge from the Secure Gateway. This
frequently appears when using a slash “\” in the user name, as in entering domain
credentials. The temporary solution is to turn off HTTP challenge authentication on the
Secure Gateway. Reference 61012.
 If you select the option to download the remaining content of an email message, the
remaining content downloads during the next synchronization session, but the text in the
link does not change.
 The screen does not always resize properly when the soft input panel is activated. The
temporary solution is to use the keyboard or scroll the screen before the soft input panel
appears.
 Using the “Back” right soft key menu option from the Inbox folder does not work properly.
For Smartphone devices, use the hard Back key. For Pocket PC devices, click the [X] in the
upper right.
 Periodically, meetings requests on the Treo 700w appear an hour off. To correct this, turn off
“Use Network Time Zone.” Reference 62407.
 In cases where you view the details of a message and then you reply by selecting “Email
Person” from the menu, the email is never sent. Reference 64612.
 Inventory Collection on Windows Mobile 6 devices currently shows Pocket PC 2005 as the
operating system. Reference 64508.
 The Wireless Email sort function does not work for Chinese or Japanese email messages.
Reference 62938.
 When composing an email message, the Check Directory function does not find any
matches when an email address contains Japanese characters. Reference 64511.
 In some cases, you may need to reset the phone after uninstalling the client. Reference
64747.