Technical data
Known Issues in Nokia Intellisync Mobile Suite 8.0 SP1
S60 3rd Edition Client Known Issues
Intellisync Mobile Suite Release Notes 17
If a server Profile setting is not supported on the device, any settings that allow user
overrides are not initially set to the server's Profile, but instead are set to the device Profile as
the default. Reference 61858.
The Theft/Lost protection hard reset is not supported on Nokia N-series devices. Reference
61292.
When doing a directory lookup while composing a message, sending the message before the
directory lookup completes cancels the lookup and sends the message. Reference 62231.
Any edits to the Push Settings from the Web PIM do not take affect on Symbian devices,
even if you configure settings to allow user overrides. Reference 63323.
On Chinese language devices, email messages with Chinese subjects cannot be sorted
properly by pen strokes or pin yin. Reference 64127.
Marking an email message as read or unread during a synchronization session may result in
the change never propagating to the server unless another change is made to the message.
Reference 63385.
When downloading the client through a Web browser, a message may appear stating that the
user’s credentials will be sent in clear text. If the Web site is using an SSL setup, user
credentials are encrypted even if this message appears. Reference 62159.
When using quick text in the compose email screen, the cursor remains before the insert
point instead of after the inserted text. Reference 62836.
If the device's memory is full, which typically happens by synchronizing too much email or
PIM data from the server, you may experience unexpected behavior, such as duplicate email
messages and the user interface may lock up. Reference 62028.
When trying to synchronize a large number of contacts (greater than 1,000), the
synchronization session may lock up when synchronizing contacts on the first session and
on subsequent sessions, though folders synchronized before contacts will continue to receive
data. Reference 57354.
On some devices, the installation date may be missing from Support Info. You can restart the
device as a temporary solution. Reference 61847.
Results from a contact’s lookup that has an international character may not appear correctly.
For example, the character may be replaced by a square. Reference 61248.
When downloading an attachment marked for download, a message may appear stating
“Stripping Corrupted Attachment” in the user activity logs. This is a harmless message in
this scenario and can be ignored. Reference 63309.
Synchronizing and connecting to a Web site over mobile VPN is not supported. Reference
61631.
For Symbian 3rd Edition clients using a Domino groupware server, Domino lookup does not
function properly: results are returned, but if there are multiple matches, details for a
particular match cannot be retrieved. Nokia recommends that you enable LDAP on the
Domino server and then use LDAP lookup instead of Domino lookup. Reference 64594.
Downloading and launching a .zip attachment launches the default zip manager program in a
directory list instead of launching the program on the downloaded attachment. Reference
64041.