Operating instructions

22
HT-SB500
2009 October 29 HT-SB500_A6_EN_US.fm
Troubleshooting chart
Many potential problems can be resolved by the owner without calling
a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
 General
 Remote control
Symptom Possible cause
No sound is heard.  Is the input signal (selection) set
properly?
 Is the volume level set to “0”?
 Is muting activated?
Noise is heard during
playback.
 Move the speaker away from any
computers or mobile phones.
When a button is
pressed, the speaker
does not respond.
 Set this speaker to the stand-by mode
and then turn it back on.
The power is not turned
on.
 Is the speaker unplugged? (Refer to
page 17)
 The protection circuit may be
activated. Unplug and plug in the
power cord again after 5 minutes or
more.
The information is not
displayed even if the
unit is turned on.
 Is the unit set to “Dimmer display off”
mode?
Symptom Possible cause
The remote control does
not operate properly.
 Is the battery polarity correct?
 Is the battery dead?
 Is the distance or angle incorrect?
 Are there any obstructions in front of the
speaker?
 Is there a strong light shining on the
remote sensor?
 Is the remote control for another
equipment used simultaneously?
The speaker cannot be
turned on with the
remote control.
 Is the AC power cord of the speaker
plugged in?
 Is the battery inserted?
TV cannot be operated
with the remote control.
 Depending on the model, some or all
functions may not be operable using the
remote control of this speaker. In this
case, use the remote control supplied
with the TV.
References