User Manual

If it doesn’t work

If the connection doesn’t operate properly, first make sure that the answering ma-

chine is properly connected to the fax. One end of the answering machine line

should be inserted in the "TEL. SET" socket on the fax (or another wall line

socket), and the other end in the answering machine’s telephone line socket.

If the connections are correct and A.M. mode still doesn’t operate properly, the

timing with which the answering machine and the fax operate are probably not

well synchronized. Some common synchronization problems and their solutions

are described below.

♦ Are callers who want to leave a voice message being interrupted by the fax

before they can do so?

The fax is set to take over the line and begin reception if it detects a specified du-

ration of silence (called "Quiet Detect Time"). If your outgoing message contains

a pause or the caller pauses while leaving a message, and the pause is longer than

the specified duration, the fax will interrupt.

It is best to shorten or eliminate such pauses, but if necessary you can also try

lengthening the Quiet Detect Time setting. This procedure is described in "Op-

tional Settings" at the end of this chapter.

♦ Are callers who want to send a fax manually having trouble doing so after

your answering machine’s outgoing message plays?

If so, the answering machine may be disconnecting the line (hanging up) before

your fax has a chance to take over the line and begin reception. You can make

your fax activate sooner by shortening the Quiet Detect Time setting. This proce-

dure is described in "Optional Settings" at the end of this chapter.

♦ Are you having trouble receiving documents sent by automatic dialling?

Make sure that your answering machine’s outgoing message is less than 10 sec-

onds long, and that your answering machine is set to answer on between 2 and 4

rings.

Inserting a short pause (about 4 seconds) at the beginning of your answering ma-

chine’s outgoing message might also help, as this gives your fax a chance to

clearly hear and detect the fax "calling" tone which the transmitting fax sends in

the case of automatic dialing.

Chapter 7 Answering Machine Connection