Specifications

PROBLEMSAND SOLUTIONS
.
The problems listed below deal mostly with fax and copy operation. For detailed
information on printing problems, see “Problem Solving” in online Help in Windows
Printing System.
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Problem Checkand remedy
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Nothing appears in the display.
●
●
m
The fax does not respond when you .
press any of its keys.
Make sure the power cord is properly plugged into a power
outlet.
\
Make sure the power switch has been switched to the ‘
correct position.
Connect another electrical appliance to the outlet to confirm
that it has power.
If a beep sound is not made when you press the keys, turn
off the power and then turn it back on several seconds later.
Automatic document feeding does
. Check the size and weight of the document (see
not work for transmission or copying.
“Transmittable documents” in Chapter 4).
Dialling cannot be performed.
● Make sure the power is on.
. Make sure that the telephone line is properly connected to
both the TEL. LINE socket and the wall socket.
. Make sure that the fax is set to the correct dialling mode for
your telephone
line. See OptionSetting 16 in Chapter 7.
Nothing is printed at the
receiving ●
Make sure that the document for transmission is placed face
end.
down in the feeder.
,
● Make sure that the printing paper is properly loaded in the
receiving machine.
The power is on, but no
●
transmission takes place.
●
A distorted image is received at the .
other end.
●
Make sure that the receiving machine has printing paper.
If the receiving machine is in manual mode with no
attendant, reception will not be possible.
If the receiving machine is not a Sharp model, make sure it is
G3 compatible.
Check the display for error messages.
Pick up the handset and check for a dial tone. Call the
,
receiving machine by nomal (manual) dialling, and confirm /
its response.
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Noise on the telephone line may cause distortion. Try
sending the document again.
Make a copy of the document on your fax. if the copy is also
distorted, your fax may have a problem. If the problem
persists. call for service.
TROUBLESHOOTING
10-1