Instruction manual

ERA420 Frequently Asked Questions Page 18 of 20
How do I make a Correction after finalizing a Transaction (void mode)?
When you need to correct (void) incorrect entries after the sale has been finalised, Please use the following
procedure:
1. Turn the mode key to MGR position.
2. Press the key (void key)
3. Re-enter the sale information you wish to remove. All the amounts you enter will be removed from the
relevant Department and/or PLU as well as the Transaction totals such as Cash in Drawer. The
amounts removed will be added to the Void Mode Transaction totaliser. A Void Mode receipt will
print even if the receipt is switched off.
How do I stop the receipt printing after each sale?
1. Turn the mode key to OP X/Z
2. Press _RCPT_
This key toggles the receipt printing from ON to OFF or OFF to ON
In REG mode, Press the _RCPT_ key to print a receipt after the sale if required.
The ERA420 displays “OVER LIMIT” when I try to finalise a sale to cash. How do I fix
this?
1. First you must either: finalise the sale to Credit card CR or Cheque CH 2
or do a subtotal void to clear the sale. Subtotal void is done by entering:
ST ST
2. Turn the mode key to PGM2
3. Enter the following:
-1 -8 - ST TL
4. Turn the mode key back to REG.
The “OVER LIMIT” problem should be fixed.