Operation Manual, Troubleshooting

13
General Problems
I DON'T KNOW HOW TO PROHIBIT COLOR PRINTING
Check Solution
You can prohibit color printing in
User Control.
■ When user authentication is enabled, you can prohibit color printing for specific users.
 "Settings (administrator)" → [User Control] → [User Settings] → [User List].
 "Settings (administrator)" → [User Control] → [Access Control Settings] →
[Machine Page Limit Setting].
For copy mode, you can set copying
to black & white priority. For printing
mode, you can set printing to black &
white priority in the printer driver
settings.
■ Although this does not prohibit color copies, you can set the color mode to black
& white priority as a means of reducing the number of color pages printed.
Copying
 Set "Settings(administrator)" → [System Settings] → [Copy Settings] → [Initial
Status Settings] → [Color Mode] to [B/W]
Printing
 Select [Grayscale] on the [Main] tab of the printer driver.
THE ORIGINAL SIZE IS NOT AUTOMATICALLY
SELECTED OR THE WRONG SIZE IS SELECTED
Check Solution
Is the original curled or folded? ■ Straighten the original.
The correct original size cannot be detected if the original is curled or folded.
Did you place an original smaller than
A5 (5-1/2" x 8-1/2") size?
■ Select the original size manually.
Original sizes smaller than A5 (5-1/2" x 8-1/2") cannot be detected. When
scanning a small original on the document glass, it is convenient to place a blank
sheet of paper on top of the original which is the same size (A4 (8-1/2" x 11"), B5
(8-1/2" x 11"R), etc.) as the paper that you wish to use for printing.
Is an original of the A5 (5-1/2" × 8-1/2")
size set to landscape (A5R size)?
■ If an original of the A5 (5-1/2" × 8-1/2") size is set to landscape (A5R size), it is
not detected automatically.
THE DISPLAYED TRAY PAPER SIZE IS NOT
CORRECT
Check Solution
Is the paper size loaded to the tray 1
same with the paper size being
displayed in the touch panel?
■ Set the "Tray Settings" setting on the home screen and change to the paper size
loaded with the paper size setting of the tray 1.
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