Operation Manual, Troubleshooting
Table Of Contents
11
General Problems
I CAN'T USE A PARTICULAR FUNCTION OR 
PERIPHERAL DEVICE
Check Solution
Have functions been disabled by the 
administrator?
■ Check with your administrator. 
Some functions may have been disabled in the setting mode. When user 
authentication is enabled, the functions that you can use may be restricted in 
your user settings.
I DON'T KNOW HOW TO CHECK THE TOTAL 
NUMBER OF PAGES USED
Check Solution
Hold down the [Home Screen] key. ■ When you hold down the [Home Screen] key, a message showing the total page 
usage and toner level will appear.
You can check in the status of setting 
mode.
■ [Total Count] appears in the [Status] of setting mode. You can check the total 
pages used from this item.
THE OPERATION PANEL CANNOT BE USED
Check Solution
Is the main power indicator lit? ■ If the main power indicator is not lit up, turn the machine's power on. 
Make sure that the power plug is firmly inserted in the power outlet, switch the 
main power switch to the " " position.
Did you just power on the machine? ■ Wait until a message appears indicating that the machine is ready. 
After the [Power] button is turned on, the machine requires some time to 
complete warmup operation. During warmup operation, functions can be 
selected, but a job cannot be run.
Is the [Power Save Mode] button 
blinking?
■ Auto Power Shut-Off mode has activated. To return the machine to normal 
operation, press the [Power Save Mode] button. For more information, see the 
"User's Manual" .
Is a cover open or a device separated 
from the machine?
■ Read the message and take appropriate actions. 
A warning message will appear when a cover is open or a device is separated 
from the machine.
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