Operation Manual, Troubleshooting

25
CHECK LIST
Have functions been disabled by the administrator?
Some functions may have b
een disabled in the setting mode. When user authentication is enabled, the functions that
you can use may be restricted in your user settings. Check with your administrator.
Problem Check Page
AUTO SELECTION OF THE COLOR
MODE DOES NOT TAKE PLACE
CORRECTLY
Are you scanning one of the following types of originals?
25
2-SIDED COPYING DOES NOT
TAKE PLACE
Does the paper type setting of the selected tray specify a type of paper
that cannot be used for 2-sided copying?
26
Are you using a special size or type of paper?
26
Are you copying using settings that do not allow 2-sided copying?
26
ROTATE COPY DOES NOT WORK Did you select the copy ratio manually?
26
Are you copying using settings that do not allow rotate copying?
26
Is "Rotation Copy Setting" disabled in the setting mode?
26
ENLARGE/REDUCE DOES NOT
WORK
Are the original, paper, and ratio settings correct?
26
THE IMAGE IS TOO LIGHT OR TOO
DARK
Is the image too light?
27
Is the image too dark?
27
Has an appropriate exposure mode for the original type been selected?
27
Is the overall copy density too light?
27
COLORS ARE OFF Did you perform "Registration Adjustment"?
28
PART OF THE IMAGE IS CUT OFF Has an appropriate ratio been selected for the original size and paper
size?
28
Are you using an AB (inch) size original?
28
COPIES COME OUT BLANK Is the original placed face up or face down correctly?
28
I WANT TO COPY MULTIPLE A4
PAGES ONTO ONE A4 SHEET OF
PAPER
Use N-Up.
28
AUTO SELECTION OF THE COLOR MODE DOES
NOT TAKE PLACE CORRECTLY
Check Solution
Are you scanning one of the following
types of originals?
When Black & White is not selected:
• Are there colors or coloring in the
paper?
When Color is not selected:
• Is the color in the original very light?
• Is the color in the original very dark,
almost black?
• Is only a very small area of the original
colored?
■ When the color mode is set to "Auto", the machine detects whether the original is
black and white or color when the [Color Start] key is tapped. However, when an
original of a type as shown on the left is used, automatic detection may not give
the correct result.
In this event, specify the color mode manually.
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Copying Problems