User manual

Infrared Turret Camera User Manual

SECTION 6: TROUBLESHOOTING

SECTION 6 Troubleshooting

Before sending the camera for repair, please check below to make sure that the camera is

installed correctly. If it still does not perform adequately, please consult your supplier.

1. No picture on the monitor screen.

a. Check that all connected devices are powered on.

b. Conrm that the voltage is correct.

c. Conrm that the power supply provides enough current

to power the camera.

d. Check that all video cables are correctly connected.

2. The picture is not clear.

a. Check that your monitor is correctly adjusted.

b. Conrm that the glass in front of the lens is clean.

If there is dust, dirt or ngerprints on the glass, the image

quality will be aected. To clean the glass use a soft, dry

and non-abrasive cloth or a commercially available lens cleaning set.

c. Correctly adjust the focus (VF (varifocal) models only.)

3. The picture has interference.

a. The camera may be close to a high voltage source,

such as a power generator.

b. The BNC cable is not terminated properly.

c. The video cables are not connected properly.