User`s guide

AcuLaser M4000 Series User's Guide
Troubleshooting 157
Printout is garbled
Note:
If a status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified
service representative.
The printout position is not correct
Graphics do not print correctly
Cause What to do
The interface cable may not be plugged in securely. Make sure that both ends of the interface cable are plugged
in securely.
You may not be using the correct interface cable. If you are using the USB interface, use a Revision 2.0 cable.
The emulation setting for the port may not be correct. Specify the emulation mode by using the printer’s control
panel menus. See “Emulation Menu” on page 58.
Cause What to do
The page length and margins may be set incorrectly
in your application.
Make sure that you are using the correct page length and
margin settings in your application.
The Paper Size setting may be incorrect. Make sure the correct paper size is set in the Tray Menu on the
control panel.
MP Tray Size setting may be incorrect. When loading paper for which the size is not specified with
Auto setting, specify the correct paper size on the MP Tray Size
setting in the Tray Menu on the control panel.
Cause What to do
The printer emulation setting in your application may
be incorrect.
Make sure that your application is set for the printer emulation
you are using. For example, if you are using the ESC/Page
mode, make sure that your application is set to use an
ESC/Page printer.
You may need more memory. Graphics require large amounts of memory. Install an
appropriate memory module. See “Memory Module” on
page 106.