Service manual

206 Troubleshooting ENWW
Paper-access area
Jams in the paper access area can occur only when using the two-sided
printing capabilities of the HP LaserJet 2300d printer,
HP LaserJet 2300dn printer, or HP LaserJet 2300dtn printer.
1 Remove tray 2 from the printer.
2 Pull the green lever on the left front of the tray 2 opening to open the
paper access plate.
3 Reach in and pull out the jammed paper.
4 Push the bottom of the paper access plate back up until it clicks into
place on both sides (both sides need to be engaged).
5 Reinstall tray 2.
6 To reset the printer and continue printing, open the top cover all the
way and then close it.
Note
If the Attention light does not go out, jammed media remains inside the
printer. Check the paper-feed and rear-output areas for jams.
1
2
3
4
Table 21. Paper access area jams—recommended actions
Possible cause Recommended action
Unlatched paper access plate Latch paper access plate.
Reverse-paper sensor is defective. Replace the reverse-paper sensor.
Automatic duplexer pickup paper sensor Replace the automatic duplexer pickup paper sensor.
Position guide assembly Replace the position guide assembly.
Engine controller PCA Replace the engine controller PCA.
Power supply assembly Replace the power supply.