Service manual

194 Troubleshooting ENWW
50.X FUSER ERROR
For help press
A fuser error has occurred.
X can equal one of the following:
1 = Low fuser temperature
2 = Fuser warm up service
3 = High fuser temperature
4 = Faulty fuser
5 = Inconsistent fuser
6 = Open fuser
7 = Fuser pressure release
mechanism failure
Turn the printer power off and then
turn the printer power on.
51.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred.
X can equal one of the following:
1 = Beam detect error
2 = Laser error
Turn the printer power off, and then
turn the printer power on.
52.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred.
X can equal one of the following:
0 = Scanner error
1 = Scanner startup error
2 = Scanner rotation error
This error can also indicate a
problem with the shutter tab on the
print cartridge.
1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists, check
the print cartridge for damage
or try a different print cartridge.
53.XY.ZZ CHECK
RAM/ROM MEMORY
There is a problem with the printer
memory. The DIMM that caused the
error is not used.
X signifies the DIMM type and can
equal one of the following:
0 = ROM
1 = RAM
Y signifies the device location and
can equal one of the following:
0 = On board RAM/ROM
1 = DIMM Slot 1
2 = DIMM Slot 2
3 = DIMM Slot 3
ZZ signifies the error number and
can equal one of the following:
0 = Unsupported memory (e.g.,
presence detect bad)
1 = Unrecognized memory (e.g.,
presence detect bad)
2 = Unsupported memory size
3 = Failed RAM test
4 = Exceeded maximum RAM size
5 = Exceeded maximum ROM size
6 = Invalid DIMM speed
1 You might need to reseat or
replace the specified DIMM.
Turn the printer power off and
then reseat the DIMM that
caused the error.
2 Try using a different printer
driver or printing a smaller file.
Message Description Recommended action