Service manual

182 Troubleshooting ENWW
Troubleshooting process flow
Figure 104. Troubleshooting process flow
Power-on
verification
Checks OK?
Troubleshooting
with control
panel messages
OK?
Media-handling
problems
Can you print
a test page?
Evaluate
configuration
OK?
OK?
Image-
formation
troubleshooting
YES
YES
YES
YES
YES
Fix fan motor
Fix power-on
problem
NO
NO
NO
NO
NO
Interpret the
control panel
Fix indicated
problem
See
paperpath
troubleshooting
Fix
paperpath
problem
Test pages Fix
indicated
problem
Investigate
potential
media
problems
Compare
information
page to
a sample
Fix problem
Communication
troubleshooting
Can you print
from host
system?
Evaluate the
Jetdirect
page
Print
from LPT 1
Network
administration
required
End
YES
NO
message
Fix control panel
pages