User`s guide

Table of Contents
Chapter 1 Introduction.......................................................................................................1
Overview ................................................................................................................................2
About This Guide................................................................................................................... 3
User’s Guide Organization..................................................................................................... 3
Definitions of Terms .............................................................................................................. 4
Sharpdesk Online Help .......................................................................................................... 4
Chapter 2 Installing Sharpdesk........................................................................................5
Installation Procedure.............................................................................................................5
Software Location.............................................................................................................. 5
User File Location ............................................................................................................. 5
Sharpdesk CD Installation................................................................................................. 6
Uninstalling Sharpdesk ..........................................................................................................7
Chapter 3 Sharpdesk Overview........................................................................................8
Introduction ............................................................................................................................ 8
Starting Sharpdesk.................................................................................................................. 9
Menu Bar ........................................................................................................................... 9
Folder Window.................................................................................................................. 9
Toolbar............................................................................................................................... 9
Work Area........................................................................................................................10
Output Zone.....................................................................................................................10
Status Bar.........................................................................................................................10
Scroll Bars........................................................................................................................10
Navigating in Sharpdesk......................................................................................................11
Working with the Folder Window.................................................................................. 11
Right-Click Options....................................................................................................11
The Sharpdesk Menu....................................................................................................... 13
The Sharpdesk Toolbar ...................................................................................................15
The Sharpdesk Output Zone............................................................................................16
Exiting Sharpdesk ................................................................................................................16
Sharpdesk User’s Guide iii
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