Specifications

C
140 Troubleshooting
Sharp AR-C360P EFI Printing Guide - 140
Problems with print quality
For information about printing with specific applications and
optimizing color output, see the Color Guide.
The Fiery does not
respond to a Print
command.
• Make sure the Fiery was not disconnected.
If the administrator or operator has selected Suspend Printing on the
Sharp AR-C360P Control Panel or Command WorkStation/Command
WorkStation LE to interrupt printing, your print job will not resume until
someone selects Resume Printing from the Functions menu on the Control
Panel or clicks the function key on Command WorkStation/Command
WorkStation LE.
• Make sure the Fiery is selected as the current printer.
Before printing, you must select the Fiery as the current printer from your
Windows computer, Mac OS computer, or UNIX workstation.
• Make sure the printer is switched on.
Someone may have turned the printer off, or the Power Saver mode
function may have engaged.
• If you are printing over an IPX (Novell) network, verify through
the PCONSOLE utility that the job was sent to the Novell queue and
that the queue is being used by the Fiery.
• Make sure the job does not contain a PostScript error.
Contact the operator, or use Fiery Spooler to check job status. In Fiery
Spooler, a job containing a PostScript error appears in red.
To obtain information on the PostScript error, make sure the Print to PS
Error option is set to Yes in Fiery Setup. For more information, see
Chapter 4 of the Configuration Guide.
You cannot print with
QuarkXPress 3.32 using
the PSPrinter 8.7.2 driver
on a Mac OS computer.
• Remove the file called Balloon Help from your QuarkXPress
application folder and restart QuarkXPress.
If this happens Try this
Print settings for your job
output do not match the
settings you gave.
• Make sure you did not override the settings for the job in another
place.
For information about options and overrides, see Appendix A.
If this happens Try this