Service manual

AR-5127 TROUBLE CODE LIST 9 - 9
CE 01 Content The print server card (AR-NC3D) is not
installed or defective.
Detail NC3D connection failure
Cause NC-3D is not installed to the AR-PB2A
board.
NC-3D control PWB trouble
Check
and
remedy
1) Check that the NC-3D is installed to
the AR-PB2A board.
2) Output the NIC Config. Page to check
the NIC version.
3) Replace the NIC.
02 Content The specified mail server or the FTP
server is not found.
Detail The specified mail server or the FTP
server is not found.
Cause Network Cable connection failure
Network setup failure
SMTP server/FTP server/NST trouble
Check
and
remedy
1) Check that the Network Cable is
inserted properly.
2) Check that the connected network
supports TCP/IP protocol.
3) Check from the Web Page that the
Primary/Secondary E-mail Server
Address or the Destination FTP server/
Desktop PC address are properly set.
4) If the above address is described with
Hostname, check that the DNS server
is properly set.
5) Check that the SMTP server/FTP
server/NST causes a trouble or not.
03 Content The specified server does not correspond
during image transmission.
Detail The specified server does not correspond
during image transmission.
Cause Network Cable connection failure
SMTP server/FTP server/NST trouble
Check
and
remedy
1) Check that the Network Cable is
inserted properly.
2) Check that the SMTP server/FTP
server/NST causes a trouble or not.
04 Content The entered account name of the FTP
server or the password is invalid.
Detail The entered account name of the FTP
server or the password is invalid.
Cause Network Cable connection failure
The account name of the FTP server
recorded as the destination or the
password for the account name is
erroneous.
Check
and
remedy
1) Check that the Network Cable is
inserted properly.
2) Check that the account name of the
FTP server recorded as the destination
and the password for the account
name are proper.
Trouble
code
Details of trouble
Main
code
Sub
code
CE 05 Content The entered directory of the FTP server is
invalid.
Detail The entered directory of the FTP server is
invalid.
Cause Network Cable connection failure
Check that the directory name exists in the
FTP server recorded as the destination.
Check
and
remedy
1) Check that the Network Cable is
inserted properly.
2) Check that the directory name exists in
the FTP server recorded as the
destination.
EE EL Content Developer adjustment trouble (Over-toner
abnormality)
Details An abnormality occurred in execution of
automatic developer adjustment.
Sample data over-toner was detected.
Cause Toner concentration sensor abnormality
Toner concentration trouble
Developing unit trouble
MCU PWB failure
Check
and
remedy
Use SIM 25-2 to perform the auto
developer adjustment.
EU Content Developer adjustment trouble (Under-
toner abnormality)
Details An abnormality occurred in execution of
automatic developer adjustment.
Sample data under-toner was detected.
Cause Toner concentration sensor abnormality
Toner concentration trouble
Developing unit trouble
MCU PWB failure
Check
and
remedy
Use SIM 25-2 to perform the auto
developer adjustment.
PF 00 Content RIC copy inhibit signal received
Details The copy inhibit command from RIC is
received.
Cause Judged by the host.
Check
and
remedy
Information the host.
Clear trouble with SIM 17.
Trouble
code
Details of trouble
Main
code
Sub
code