Service manual

AL-1661CS TEST COMMAND, FAX SOFT SWITCH, TROUBLE CODES 10 - 70
9. Communication error codes
A. Error code identification
Communication error xx (xxxx)
(In print out, the communication error display is made. In FAX status
check, “NGxxxxxx” is displayed.
When transmission or reception is not executed normally due to distur-
bance in protocol signals and image signals by the trouble in the line,
the code of 6 digits is displayed on the transmission result check menu
(reception result check menu).
Upper 2 digits of a communication error code: 00 – 58 (error code) is
displayed. (Communication result code)
Lower 4 digits of a communication error code: Error code1, Error code
2
1) Refer to the communication result code.
2) Refer to error code 1.
3) Refer to error code 2.
(Error code 1 other than V.34 mode is “00”.)
<Communication result code>
U2 04 Content EEPROM read/write error (Serial
communication error)
Detail EEPROM access process error
Cause EEPROM abnormality
Check
and
remedy
Check that the EEPROM is properly set.
Use TC 16 to cancel the trouble.
Replace the MCU PWB.
11 Content Counter check sum error (EEPROM)
Detail Check sum error of the counter area in the
EEPROM
Cause EEPROM abnormality
Check
and
remedy
Check that the EEPROM is properly set.
Use TC 16 to cancel the trouble.
Replace the MCU PWB.
U9 99 Content Operation panel language error
Detail There is no language file.
The language file is destroyed.
Cause Language file abnormality
MCU PWB abnormality
Check
and
remedy
MCU firmware download
Replace the MCU PWB.
Error code
(Communication
result)
Communication
report result
column
Communication interruption
content
0 – 31 For details of 0 –
31, refer to the
communication
result code.
Depends on the
communication
disconnection position.
For 16 or later, V.34 mode
communication.
33 Busy The calling side cannot
connect the line with the
other party.
34 Cancel An interruption command is
made during transmission or
reception.
A reservation is canceled.
An interruption command is
entered with the interruption
key.
35 Power OFF Power OFF during
transmission or reception
36 (Recording paper
empty)
Main
code
Sub
code
Details of trouble
37 (Recording paper
jam)
38 Reception
memory over
Memory over during
reception
39 (Discrepancy in
the number of
sheets)
40 (Interface not
accepted)
41 Transmission
length over
The length of transmission
data of one page exceeds
the range during
transmission.
42 Reception length
over
The length of reception data
of one page exceeds the
range during reception.
43 Communication
(OK)
Communication enable
before transmission
44 Document error A document jam during
direct transmission
45 (Image quality
error)
46 No response from
the other party
The FAX signal from the
other party cannot detect
within T1 time.
47 (Communication
error)
48 OK Communication normal end
49 No send request
function on the
other party
The other party has no send
request function when
receiving a send request.
The other party has no data
to send.
50 Send request not
accepted
DCN is received for DTC
when sending a send
request.
There is no data to send
when sending a send
request.
51 Send request
enable number
discrepancy
Discrepancy in the enable
number when sending a
send request.
Discrepancy in the system
number when sending a
send request.
52 No confidential
function on the
other party
The other party has no
confidential function when
sending a confidential
message. (Including the
other company’s machines)
53 Confidential
function not
accepted
DCN is received for NSS
when receiving a
confidential message.
54 Confidential box
No. NG
A confidential box number
which is not registered is
directed when receiving a
confidential message.
55 No interface
function on the
other party
The other party has no
interface function when
sending an interface
command.
Error code
(Communication
result)
Communication
report result
column
Communication interruption
content