Specifications

MX-3610N TROUBLESHOOTING 6 – 8
F. Error code list
Trouble
code
Trouble content
Trouble
detection
Mechanism Option Electricity FAX Supply
Main
code
Sub
code
A0 01 PCU PWB ROM error MFP 
02 SCU PWB ROM error MFP 
04 Scanner expansion PWB (ACU) (ACRE) ROM error MFP 
05 Scanner expansion PWB (ACU) (ACRE) firmware error MFP 
10 Color profile error MFP 
11 Firmware version inconsistency (MFP - PCU) MFP 
14 Inconsistency between the MFP and the CPU firmware version MFP 
15 Incompatible DSK BOOT and program firmware MFP 
16 Data error of the energy-saving NIC controller firmware in the SD card MFP 
17 Inconsistency between the UI data and the CPU firmware version MFP 
20 Conflict firmware and EEPROM data version (MFP) MFP 
21 Conflict firmware and EEPROM data version (PCU) PCU 
22 Conflict firmware and EEPROM data version (SCU) SCU 
C1 10 Main charger trouble (Monochrome) PCU 
14 Main charger trouble (Color) PCU 
C4 00 PTC trouble (TC high voltage trouble) PCU 
E7 01 MFP image data error MFP 
02 HDD trouble when the mirroring kit is installed MFP 
03 HDD trouble / Mirroring kit error MFP 
04 HDD-ASIC error MFP 
07 SD card error MFP 
10 Shading error (Black correction) SCU 
11 Shading error (White correction) SCU 
14 CCD-ASIC error SCU 
20 LSU laser detection error (K) PCU 
21 LSU laser detection error (C) PCU 
22 LSU laser detection error (M) PCU 
23 LSU laser detection error (Y) PCU 
24 LSU LD driver error (K) PCU 
25 LSU LD driver error (C) PCU 
26 LSU LD driver error (M) PCU 
27 LSU LD driver error (Y) PCU 
28 LSU - PCU connection error PCU 
29 LSU ASIC frequency error PCU 
42 Image data trouble (Scanner expansion PWB (ACRE) ASIC) MFP 
46 Image data decode error (Scanner expansion PWB (ACRE) ASIC) MFP 
48 Scanner expansion PWB (ACRE) ASIC memory error MFP 
49 Water Mark data error MFP 
50 Combination error between PWB and firmware (PCU PWB detection) PCU 
55 PCU PWB information sum error PCU 
60 Combination error between PWB and firmware (MFPC PWB detection) MFP 
61 Combination error between the MFPC PWB and the PCU PWB
(MFPC PWB detection)
MFP 
65 MFP EEPROM sum check error MFP 
80 MFP - SCU PWB communication error MFP 
89 Communication error between MFPC PWB CPU and energy-saving NIC
cont
roller
MFP 
90 MFP - PCU PWB communication error MFP 
91 FAX reception image data error MFP 
92 Copy image data error MFP 
93 Copy, image send, FAX, filing, print image data process error MFP 
94 Image file data process error (when importing file data) MFP 
95 Printer PWB DIMM memory check error MFP 
96 MFPC PWB DIMM memory check error MFP 
A0 LSU LD PWB EEPROM read/write error (K) PCU 
A1 LSU LD PWB EEPROM read/write error (C) PCU 
A2 LSU LD PWB EEPROM read/write error (M) PCU 
A3 LSU LD PWB EEPROM read/write error (Y) PCU 
EE EC Automatic toner density adjustment error PCU 
EL Automatic toner density adjustment error (Over toner) PCU 
EU Automatic toner density adjustment error (Under toner) PCU 
F1 00 Finisher - PCU PWB communication error PCU 
03 Finisher paper exit roller lifting operation trouble PCU 
08 Stapler shift trouble PCU 
10 Staple operation trouble PCU 
11 Finisher grip motor trouble PCU 
15 Finisher paper exit tray lift operation trouble PCU 