Specifications
MX-3610N TROUBLESHOOTING 6 – 2
E. Breakdown sequence
(1) Error code and operatable mode
18cpm/20cpm machine
Trouble content
Judg-
ment
block
Trouble code
(20cpm machine)
Operatable mode
Copy scan
(including
interrup-
tion)
Scan
(Push)
Scan
(Pull)
Scan-
To
HDD
Print
List
print
FAX
Send
FAX
print
FAST
Notifi-
cation
to host
FAX board
trouble
• FAX board
breakdown
MFP F6 (00, 01, 04, 21, 30, 97,
98)
–– –
HDD trouble • SD card
breakdown
E7(07) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
• HDD breakdown E7(03) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
• HDD-ASIC
breakdown
E7(04) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
Scanner
communication
trouble
• SCU
communication
error
A0(02)
E7(80)
✕✕✕✕ ✕
Engine
communication
trouble
• PCU
communication
error
A0(01)
E7(90)
✕ ✕ ✕ ✕ ✕✕✕✕
Option
communication
trouble
• ACU
communication
error
A0(04) ✕ ✕ ✕ ✕ ✕✕✕✕
Printer port
system trouble
• Printer port
system trouble
F9(91,92) ✕✕ ✕
Backup battery
voltage fall
trouble
• Backup battery
voltage fall
U1(01) ✕ ✕ ✕ ✕ ✕✕✕✕
Operation
disable trouble 1
• Controller fan
trouble
L4(30) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
Operation
disable trouble 2
• External serial I/
F communication
error (RIC)
U7(50,51) ✕ ✕ ✕ ✕ ✕✕✕✕
•
Memory error
(included not
installed the
expansion RAM)
U2 (00, 05, 10, 11, 24, 40,
41, 42)
✕ ✕ ✕ ✕ ✕✕✕✕15
• Connection
trouble (Model
data
discrepancy)
(MFPC
detection)
A0 (10, 11, 15, 16, 20)
E7 (60, 61, 65, 89)
✕ ✕ ✕ ✕ ✕✕✕✕ ✕
• Serial number
data error
U2 (30) ✕ ✕ ✕ ✕ ✕✕✕✕ ✕
• HDD registration
data check sum
error
U2 (50) ✕ ✕ ✕ ✕ ✕✕✕✕
Operation
disable trouble 3
• Memory check
error when
booting
E7 (95, 96) ✕ ✕ ✕ ✕ ✕✕✕✕
• Image memory
trouble, decode
error
E7 (01, 91, 92, 93, 94) ✕ ✕ ✕ ✕ ✕✕✕✕
• Image memory
trouble, decode
error (Image
high
compression)
✕ 17 ✕✕✕
Operation
disable trouble 4
• Personal counter
connection
trouble
PC (00) ✕ ✕ ✕ ✕ ✕✕✕✕
Power controller
trouble
• Power controller
error
L8 (20) ✕ ✕ ✕ ✕ ✕✕✕✕
Special function
trouble
• Watermark data
error
P1 (00, 01, 02)
U2 (60)