Technical data

119119
119119
119
TROUBLE?
13
13.13.
13.13.
13.
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Some problems are common to the copier, printer and scanner features, so also
check
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TING on page 99.
Problem Possible cause Solution
Printer
driver
cannot be
installed.
Hard disk free space is not
sufficient for installation of
the printer driver.
The operating system is not
proper.
Too much paper in the paper
tray.
The interface cable might
not be connected properly.
The interface cable is
defective.
The TD cartridge or drum
cartridge is not installed
properly.
The port setting is incorrect.
The printer driver may be
incorrectly installed.
Reinstall the printer driver software and try
printing a test page. See page 104
The printer may be
configured incorrectly.
Paper is not set correctly.
Delete unnecessary files and application
software to increase hard disk free space.
(The driver requires at least 11MB free
space.) See page 104
Use Windows 3.1x, Windows 95, Windows 98
or Windows NT 4.0. See page 104
Insert the paper correcly. See page 12
Remove excessive paper from the paper tray.
For envelopes, transparency film, and labels,
feed one sheet at a time. See page 12
Check the interface connection. See page 103
Check the cable with a computer and printer
which you know work. If printing is still not
possible, the interface cable is defective.
Check the printer settings in the Windows
Control panel to make sure that the print job
is being sent to the correct port
(for example, LTP1).
Ensure that the TD cartridge and drum
cartridge are installed properly.
See page 29, 31
Check the application to make sure that all
the print settings are correct.
The machine
does not
print.
Paper does
not feed
into the
machine.
UK 13 TROUBLE LEO.p65 30/03/00, 17:42119