Specifications

9
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Troubleshooting
WARNING:
To reduce the risk of electric shock, the power cord must be disconnected before
performing maintenance/troubleshooting checks.
To purchase replacement parts, please visit our website: www.sharkclean.com .
PROBLEM POSSIBLE REASONS & SOLUTIONS
Vacuum will not run.
Check to see if the vacuum is plugged in properly.
Check the circuit breaker/fuse.
Check the On/Off button.
Vacuum is not
picking up dirt.
Airflow is restricted. No
suction or light suction.
Check filters to see if they need cleaning. Follow instructions for rinsing
and drying the filters before re-inserting back into the vacuum. (See
“Maintenance”sectionsforinstructions.)
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if required.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See “Checking for Blockages” for instructions.)
Brush roll does not turn
on.
Press the “Brushroll” button to the “ON” position. The brushroll light near
this button will illuminate green when “ON”.
Place your foot on the floor brush and pull the handle back to engage the
brushroll.
If the red light on the power nozzle is illuminated, see the section on
Checking for Blockages.
Vacuum turns off on its
own.
This vacuum cleaner is equipped with a motor protective thermostat. If for
some reason your vacuum overheats, the thermostat will automatically turn
the unit off. Should this occur, perform the following steps to restart the
motor thermostat:
1. Press the “Power” button to the (Off) position.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters. (See“Maintenance”sectionsfor
instructions.)
4. Check for blockages in hose, accessories and inlet openings.
(See “Checking for Blockages” for instructions.)
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Press the “Power” button to the (On) position to restart the vacuum.
Note: If vacuum still does not start, contact Customer Service at:
1-800-798-7398.
UV300_26_IB_ENG_SPA_111005_1.indd 9 12-05-23 11:45 AM