User Guide

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Please be sure to read the enclosed Shark® Owner’s Guide prior to using your robot.

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RV2000_QSG_E_MP_Mv10

QUICK START GUIDE

To stay current on our latest updates and features,

DOWNLOAD THE SHARKCLEAN

™

APP.

Search “SharkClean” in the app store.

Scan QR code with your

phone’s camera to quickly ﬁnd

and download the app

CONNECTING THE SHARKCLEAN™ APP AND ROBOT

STEP 1

Create An Account

STEP 2

Activate Robot Wi-Fi

STEP 3

Select Robot (Apple iOS Only)

• Open the SharkClean app

and set up your account.

• Hold down Dock and Clean

buttons simultaneously until

Wi-Fi light (

) on robot blinks.

• Exit the app and open

Wi-Fi settings.

• Select your robot (Ex. Shark_

RVXXX) from the menu.

• Exit settings and return to

the SharkClean app.

STEP 4

Connect To Home Wi-Fi

STEP 5

Success!

WI-FI TROUBLESHOOTING

• If you have multiple Wi-Fi

networks, select the

2.4 GHz network.

• When pairing is complete, the

Success screen will appear.

• To use the app, your phone must be

connected to a 2.4GHz network. The

app will not work on a 5GHz network.

• DO NOT use a VPN or a proxy server.

• Make sure Wi-Fi isolation is

turned o on the router.

CAN’T CONNECT TO WI-FI?

Restart your phone

Reboot your robot

• Press the power button on the

side of the ROBOT to the OFF

position for 10 seconds. Press it

again to turn power back ON.

Reboot your router

• Unplug the router power cable

for 30 seconds, then plug it back

in. Allow several minutes for your

router to reboot completely.

Summary of content (2 pages)

PAGE 1
CONNECTING THE SHARKCLEAN™ APP AND ROBOT STEP 1 Create An Account • Open the SharkClean app and set up your account. STEP 2 Activate Robot Wi-Fi Please be sure to read the enclosed Shark® Owner’s Guide prior to using your robot. STEP 3 Select Robot (Apple iOS Only) • Exit the app and open • Hold down Dock and Clean Wi-Fi settings. buttons simultaneously until ) on robot blinks. • Select your robot (Ex. Shark_ Wi-Fi light ( RVXXX) from the menu. • Exit settings and return to the SharkClean app.
PAGE 2
SETUP STEP 1 STEPS FOR SUCCESS STEP 2 PREP YOUR HOME PREP THE ROBOT .......... Side Brushes .......... EXPLORE RUN Before your robot can vacuum, it must complete an Explore Run to map your home. • This will take less time than a full vacuum run. • After the Explore Run, there will be an interactive map of your home in the app, and your robot will be ready to clean. After the explore run is complete, press the Clean button on the robot or in the app to send the robot on its first vacuuming run.