User manual
2004 Stevens Water Monitoring Systems Inc. All Rights Reserved.
33
• The device that The Shark is attached to may require a Null Modem
connector or cable between The Shark and the device. See Section 4.3.1
DTE vs. DCE.
• Make sure that The Shark’s switch 2 is in the correct position to match the
remote device communication protocol. Switch 2 in the “on” position is
for RS-232 communications and in the “off” position is for RS485
communications. See Sections 4.3 and 4.4.
4. The Bluetooth
®
wireless link between the Shark and my remote Bluetooth
®
wireless enabled device disconnects.
• A metal enclosure or an object nearby that could attenuate the RF signal
makes transmission difficult and can reduce the range significantly. In
this case, it is necessary to use an external antenna/cable assembly to bring
the signal out to get the range back to an acceptable distance. See section
6.4.4. Antennas.
• Your Shark may be too far away from the computer, PDA or equipment
you are trying to establish a Bluetooth
®
wireless communications link
with.
• Check to make sure the antenna connection is solid or not damaged.
5. The Shark’s blue indicator light is not flashing.
• Make sure switch 1 is in the on position. See Section 2.4 Switches.
• The internal battery power may be low. Make sure that external power is
connected to the Shark. Then the battery will be recharged.
6. The Shark’s green indicator light is not on.
•
Switch 3 may be in the optional off position. See Section 2.4 Switches.
• The Shark may be operating from the internal battery only. In this case,
the green LED will be off.
• If your intention is to operate from an external power source, make sure
that external power is connected to the Shark. If you want an indication
that you are using external power, then switch 3 will needs to be ON.
7. I cannot connect to the Shark using the Shark Config program.
• Be sure the power (switch 1) is on.
• Although external power is not needed due to the internal battery, it may
be necessary to use if the battery has been drained.
• Be sure you are using a null modem RS-232 connection between the Shark
and the computer’s COM port.
• Make sure the program’s baud rate is the same as the Shark if using the
“Connect” button, otherwise use the “Discover Baud Rate” button to
connect.
8. I cannot access the Device Discovery in the Shark Config program.
•
Accessing the Device Discovery requires The Shark to be configured as a
Master using the Shark Config program.