User's Guide

17
Module not found
Symptoms: The module does not show up with its ID in the graphical user interface.
Possible issues and suggested solutions:
● The Dongle is not connected (see above).
● The joint module is not on. Even if it has a color it may be charging while turned off.
Press the module’s button to see if the color changes, if it does it means it is turned
on, if not then check the on/off switch.
● The Joint Module has crashed - try restarting the module by toggling the on/off
switch.
● The joint module is broken - contact Shape Robotics.
Module overloaded
Symptoms: The joint module blinks red and stops moving for a period of time.
Possible issues and suggested solutions:
● A motor on the module has been overloaded, i.e. commanded to perform a
movement which it does not have the strength to perform. To solve: Modify program
and/or robot configuration to avoid damaging the motor.
● A motor has overheated. To solve: Let motor cool down.