User's Manual

FAQsandTroubleshootingSolution
IfyouexperienceissueswithyourCincinnatiBellW110,plesereverttothe
followingFAQpriortocallingcustomersupport.

Thephonecannotbestartedup:
 Checkwhetherthepowerkeyispressedandheldcontinuously.
 Check whether the battery is contacted well or not. Please firstly
removethebatteryandrefitit,thenre‐poweronthedevice.
 Checkwhetherthebatteryisrunoutornot.Pleaserechargeit.

Thereisalockscreendisplayeduponpoweringonthephone:
 Input the phone lock password: select a function of automatically
locking the phone. The phone lock password must be input before
usingit.
 Input PIN: select a function of inputting PIN upon poweringon the
device each time. The PIN must be input; (the PIN of USIM card
shouldbeinputwhenfirstlyusedthephone).
 Input PUK: input PIN wrongly in continually 3 times. The
operator‐suppliedPUKmustbeinput.

(U)SIMCardisError:
 (U)SIM card metal surface is contaminate d. Wipe the (U)SIM car d
metalcontactswithapieceofcleancloth.
 (U)SIM card is not installed. Install the (U)SIM card correctly
accordingtoUser’sManual.
 (U)SIM card is damaged. Pease contact with your network service
supplier.

Thenetworkcannotbeaccessed:
 Weaksignal.Pleasemovetoalocationofstrongsignalforatrial.
 Beyondthecoverageofthenetworkservicesupplier.
 (U)SIMcardisinvalid.Pleasecontactwithyournetworkservice
supplier.

CannotDialOut:
 Pleaseconfirmthedialkeyispressedafterthenumberisdialed.
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