User's Manual

recommended that you turn off your mobile in area with no signal

reception to save battery.

Need replacing the battery. Please change a new battery.

SIM Card

Error

Dirt on the metal surface of an SIM card. Use clean cloth to wipe

the metal touch point on an SIM card.

The SIM card is not installed.

The SIM card is damaged. Please contact your network service

provider.

Fail to dial out

Please confirm if you press the dial key after dialing.

Please confirm if calling is forbidden because of defaulting.

Please confirm if the SIM is valid.

Please confirm if the call barring is set.

Please confirm if the fixed dial function is set.

Callers can

not contact

you

Please confirm if the mobile phone is on and connected with the

network.

Please confirm if calling is forbidden because of defaulting.

Please confirm if the SIM card is valid.

Please confirm if the call barring is set.

Fail to charge

Poor contact. Please check if the plug is connected well.

Please confirm if the environment temperature is within the range

of 0ºC ~40ºC while charging.

The battery or charger is damaged. You need to replace it.

Fail to set

some

functions

Wrong operation.

The network provider does not support the function, or you have

not applied for it.

Note: If the instruction above can not help you solve problems, please record：

Mobile phone model and serial number

Specific content of warranty

Clear statement of problems

Then contact your local dealer or a CTV authorized service center in your area.