Instruction Manual

29
11. Trouble shooting
Symptom
Possible
cause
Solution
The
notification
light is
consistently
OFF when
the device is
switched ON.
Out of
battery
power.
Charge Stemoscope
PRO LITE before use.
Hardware
malfunction.
Contact customer
service.
Can’t connect
to a
smartphone.
Permissions
are not given
to the mobile
app.
Open the app →
Settings → Search for
STEMO-700, check if
right permissions
have been allowed. If
not, please allow and
try again.
Smartphone
compatibility
issue.
Find another phone
or tablet to try again.
Other issue.
Contact customer
service.
The sounds
Earphones
Internal speaker is