User's Guide

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B. Troubleshooting
Use this appendix to identify and solve common problems that may occur during the
use of the receiver.
Please read this section before contact CHC Technical Support.
B.I. Receiver Issues
This section describes some possible receiver issues, possible causes, and how to
solve them.
Issue
Possible cause
Solution
The receiver does not
turn on.
External power is too
low.
Check the charge on the
external battery and, if
applicable, check the
fuse.
Internal power is too
low.
Check the charge on the
internal battery.
External power is not
properly connected.
Check that the LEMO
connector is seated
correctly and that the
cable is secured to the
receiver.
Check for broken or bent
pins in the connector.
Faulty power cable.
Check that the user is
using the correct cable
for the connection
between LEMO port and
external power supply.
Check that the correct
external power supply is
connected to a particular
LEMO port.
Check pinouts with a
multimeter to ensure
the internal wiring is
intact.
The receiver does not log
data.
The receiver is tracking
fewer than four
Wait until the receiver
display shows that more