User's Manual

FAQ
Issue Cause of malfunction Solution
No response following
interaction with the
control panel
The control panel is switched
o
Open the battery compartment
and turn the power on
Electricity grid failure Contact your electricity provider
Backup batteries are empty
Plug the AC adapter to an AC
socket
Accessories cannot
connect to the control
panel
The control panel is not in
Connection mode
Make sure the control panel is in
Connexion mode
Accessories have not been
triggered for connection
Make sure the accessory is
triggered so to send a signal to the
control panel
When attempting the
connection, the control panel
beeps twice
The accessory has already been
connected
Make sure you do not trigger any
other accessory when connecting
one accessory to the control panel
(e.g. do not stay in the detection
scope of a motion detector if it is
not the one you want to connect)
No response from the
control panel following
commands from the
remote control
The remote control has
not been connected to the
control panel
Follow the instructions in this
manual to connect the remote
control to the panel
Remote control is too far from
the control panel
Transmission distance of the
remote control: 80 m (in open area)
A signal repeater can be installed
to increase the transmission
distance
RFID tag fails to disarm
the system
RFID tag has not been
connected to the control
panel
Follow the instructions in this
manual to connect the RFID tag to
the control panel
Impossible to access
settings from the
control panel
You are not in the setup menu
of the LCD display
Enter your admin code followed by
“Enter“ to enter the setup menu
If you are experiencing issues that are not described in the FAQ above, visit etiger.com to
download the latest update of this user manual and for additional support.
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