User manual

BTP-M280 User’s Manual
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7.3 Error LED and Buzzer
Problems
Possible
causes
Solution
Paper near
end
Replace roll paper.
Paper end Replace roll paper.
Back cover up Close back cover.
Cutter error Refer to 7.1 Cutter error troubleshooting.
Input voltage
abnormal
Turn off printer power and check input
voltage.
Print head
overheated
Turn off printer power and wait until the
print head turn to normal temperature.
If ribbon is damaged, replace ribbon.
Error LED
flashes and
buzzer
beeps
HP error
Press & hold FEED button or power on the
printer again.
7.4 Problems during Printing
Problems Possible causes Solution
Printout is light
and not clear
Ribbon ink is out Replace ribbon.
Always feed
paper in printing
Confirm if paper type
matches
with the paper used
Replace with correct roll
paper.
Printout is not
clear or dirty
Print head or paper
feed platen is dirty
Clean print head or paper
feed platen.
Paper cannot be
fed normally
Paper jam
Open back cover to check
paper path and
remove paper jam.
Ribbon is damaged Replace ribbon.
Horizontal printout
is missing
Print head error Contact your local dealer.