Avnet Embedded. Support Around The Board™ User Manual. Orient Technologies BTP-M280 www.avnet-embedded.
USER’S MANUAL Impact Receipt Printer BTP-M280 Shandong New Beiyang Information Technology Co., Ltd.
BTP-M280 User’s Manual Contents 1 OVERVIEW ..................................................................................................6 1.1 OUTLINE ...................................................................................................6 1.2 FEATURES .................................................................................................6 2 SPECIFICATIONS.......................................................................................8 2.1 MAIN SPECIFICATION................
BTP-M280 User’s Manual 4.5 CONNECTING BUILT-IN USB SIGNAL CABLE............................................24 4.6 CONNECTING OPTIONAL SIGNAL CABLE ..................................................24 4.7 CONNECTING THE CASH DRAWER ..........................................................24 4.8 INSTALLING RIBBON ...............................................................................25 4.9 LOADING PAPER ROLL ............................................................................26 4.9.
BTP-M280 User’s Manual 7 TROUBLESHOOTING .............................................................................62 7.1 CUTTER ERROR TROUBLESHOOTING .......................................................62 7.2 PRINTER DOESN’T WORK ........................................................................62 7.3 ERROR LED AND BUZZER ......................................................................63 7.4 PROBLEMS DURING PRINTING .................................................................63 7.
BTP-M280 User’s Manual Declaration Information in this document is subject to change without notice. ORIENT Technologies bv (hereinafter referred to as “ORIENT Technologies”) and SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to improve products as new technology, components, software, and firmware become available.
BTP-M280 User’s Manual Warning and Caution Warning: Items should be strictly followed to avoid damages to body and equipment. Caution: Items with important information and prompts for operating the printer. The quality control system of SNBC has been approved of the following certification. DNV ISO9001:2000 The environmental control system of SNBC has been approved of the following certification.
BTP-M280 User’s Manual BTP-M280 has been approved of the following certification. WEEE directive 2002/96/EC ORIENT Technologies bv is complying with all aspects of the European Union’s WEEE directive 2002/96/EC. All the customers and end-users can send the products that have reached the end of their lives and are to be recycled, to ORIENT Technologies bv. ORIENT Technologies bv will take care of the recycling of these products in an environmentally responsible manner in accordance with WEEE directive.
BTP-M280 User’s Manual General Safety Instruction Before installing and using the printer, please read the following items carefully: 1. Safety Instructions Warning: Do not touch the tear-off bar of the printer. Warning: The print head is at a high temperature during printing or just after operation, do not touch it and its peripherals for reasons of safety. Warning: The print head is an ESD-sensitive device. To prevent damage, do not touch either its printing parts or connecting parts. 2.
BTP-M280 User’s Manual condensation, ensure it has been completely removed before turn on the power. 7 Connect the power adapter to an appropriate grounded outlet. Avoid sharing a single electrical outlet with large power motors and other devices that may cause the fluctuation in voltage. 8 The socket-outlet should be installed near the equipment and should be easily accessible. 9 Turn off the power if you do not use the printer for a long time.
BTP-M280 User’s Manual 1 Overview 1.1 Outline The BTP-M280 is a 9-pin serial impact dot matrix receipt printer offering high quality, high speed, and stable performance. It is widely used in real-time printing on-site, such as POS system, kitchen and finance applications. BTP-M280A supports cutter and paper retraction, BTP-M280B only supports cutter, BTP-M280D does not support cutter and paper retraction.
BTP-M280 User’s Manual Cut paper automatically(BTP-M280A/B only) Cash drawer control connector. Communication interface optional. Printer firmware updated online.
BTP-M280 User’s Manual 2 Specifications 2.1 Main Specification Item Specification Print mode 9-pin serial impact dot matrix Print speed Max. 4.7LPS (400 dots/line) Print width Max. 400(half dots)/200(full dots) Paper type Continuous paper or marked paper Paper width: 80±0.5mm*, 76±0.5mm, 69.5±0.5mm, Single layer Paper thickness: 0.06—0.085mm Paper Multi-layer paper (1 original+1 copies) Character type Chara cter Data buffer 57.5±0.5mm; Characters/line (Default) Paper width: 80±0.
BTP-M280 User’s Manual Item Ribbon lifetime Comm unicati on interfa ce BTP-M280A/B BTP-M280D Specification ERC-38(P) 4,000,000 characters ERC-38(B) 3,000,000 characters ERC-38(B/R ) Black: 1,500,000 characters Red: 750,000 characters USB (Fixed) + IEEE1284/RS-232/Ethernet / Wi-Fi interface (optional) USB/IEEE1284/RS-232/Ethernet / Wi-Fi interface (optional) Cash drawer connector 1 2 cash drawers Power supply DC 24V±5% average current 1.
BTP-M280 User’s Manual 2.2 Cutter specification Item Parameters Remark Cut method Sliding blade Cut time 600ms Time for one cutter action Cut interval 2s 30 cuts/minutes (Max.) Adapt Paper Operation voltage Max. repose current 65 100µm Normal paper with same thickness 24VDC 1.2A 24VDC Cutter lifetime 1,500,000cuts Partial cut, under standard test conditions Caution: BTP-M280D dose not have cutter. 2.3 Paper Specification 2.3.1 Continuous paper 1 Normal paper Paper width: 80±0.
BTP-M280 User’s Manual under-layer. BTP-M280A can not support 80mm width paper roll. 2.3.2 Marked paper Besides the requirements of the continuous paper, marked paper should follow the following requirements: 1) Mark place BTP-M280 printer reserves 8 positions for mark sensor, which can detect marks on either the front side or the reverse side of the paper. Position of the sensor is as shown in the figure. The position of the mark sensor can be adjusted according to user’s need.
BTP-M280 User’s Manual Caution: Do not paste the paper to the core. 8 2.4 Ribbon specification 2.4.1 Ribbon model Model Color ERC-38 P Purple ERC-38 B Black ERC-38 B/R Black / Red 2.4.
BTP-M280 User’s Manual Caution Please use the recommended EPSON original ribbon to ensure the printing quality and lifetime of the printer transmission part. 2.5 Print and Tear-off Position 2.5.
BTP-M280 User’s Manual According to the different paper width of the L1, the print width (L2) and the left/right margin (L3/L4) should be changed as below: Paper width (L1) Print width (L2) Left margin (L3) Right margin (L4) 80mm* 63.4mm 6.8mm 9.8mm 76mm 63.4mm 6.8mm 5.8mm 69.5mm 57mm 6.8mm 5.7mm 57.5mm 47.5mm 6.8mm 3.2mm Caution: BTP-M280A can not support 80mm width paper roll. 2.5.2Tear-off position L1: About 21.
BTP-M280 User’s Manual 3 Outline and Parts 3.
BTP-M280 User’s Manual 14—Power pack (optional) 15—Cutter sliding Blade 16—Rewinder module 17—Paper near end sensor regulator 18—Ribbon 19—Paper near end sensor BTP-M280A 20—Paper cabinet 21—Paper sensor 22—Mark sensor (optional) 23—Back cover sensor 24—Paper guide 25—Rewinder latch 26—Rewinder spool 27—Rewinder rotating shaft Functions of parts 1) POWER LED 4 Indicate power status (on/off). When turning on printer, POWER LED is always on; when turning off printer, POWER LED is always off.
BTP-M280 User’s Manual 4) FEED button 7 Press the button while turning on the printer, a self-test page will be printed. In the normal status, press the FEED button for a short time, the printer will feed paper one line at a time. Under continuous paper mode, hold the FEED button, the printer will feed paper constantly. Under marked paper mode, it will feed paper to the next mark.
BTP-M280 User’s Manual 9) Mark sensor 22 When using mark paper, mark sensor is used to detect mark. 10) Back cover sensor 23 Back cover sensor is used to detect the position of the back cover. 11) Paper guide 24 There are three long slots at the bottom of paper cabinet. The paper guide could be plugged in different slot which is suitable for different wide paper, such as 76.5±0.5 mm, 69.5±0.5 mm, 57.5±0.5 mm. Without paper guide, paper width of the printer is 80±0.5 mm.
BTP-M280 User’s Manual 3.
BTP-M280 User’s Manual 4 Installing 4.1 Unpacking When unpacking, you should check whether all parts are present and undamaged in accordance with the packing list. If any part is missing or damaged, please contact SNBC or your local agent. 4.2 Mounting the Printer BTP-M280B/D has two mounting modes: horizontal mounting and wall-mounting. BTP-M280A only support horizontal mounting. 4.2.1 Horizontal mounting The printer should be mounted on a flat and stable surface.
BTP-M280 User’s Manual BTP-M280B/D power supply external The height of printer will increase 38.5mm while using power pack: 4.2.2 Wall-mounting (optional) Wall-mounting is an optional function of BTP-M280B/D, BTP-M280A can not support this function. The wall-mount mode is shown as below.
BTP-M280 User’s Manual suitable wall, of the sizes shown below. 2 Insert plastic plugs and screws into Φ6 holes and ensure that the end sides of the plugs are flush with the surface of the wall. 3 Put the screws into plastic plugs with screwdriver, keeping a distance of 10mm between screw head and wall side. 4 Install the printer according to the arrowhead.
BTP-M280 User’s Manual Caution In case of wall-mount, the printer must be oriented upwards. The hook on the wall should be firmly positioned to avoid printer damage or risk of falling. 4.3 Connecting to a ground line Printer housing should be grounded. Please ensure the material is AWG18 or equivalent. 1) Turned off the printer. 2) Loosen the ground line screw and connect it to back case of printer with screwdriver. 4.
BTP-M280 User’s Manual Do not place the power adapter cord near a heating device, otherwise, the cover of the cord may melt, causing a risk of fire or electric shock. When the printer is not used for a long period of time, disconnect the power adapter from the wall outlet for safety. 4.5 Connecting built-in USB signal cable 1) Ensure the printer is turned off. 2) As shown the figure below, put the USB signal cable into the suitable USB interface. 3) Connect other end of USB signal cable to host.
BTP-M280 User’s Manual Caution Do not connect a telephone line to the cash drawer connector; otherwise the printer and the telephone line may be damaged. 4.8 Installing Ribbon 1) Ensure that ribbon type is standard ERC-38. 2) Open front cover of the printer as shown.Turn the ribbon knob two or three times according to the mark to tighten the ribbon. 3) Refer to the figure to install ribbon to the correct position. 4) Turn the ribbon knob two or three times according to mark to tighten the ribbon again.
BTP-M280 User’s Manual 4.9 Loading Paper Roll 4.9.1 Paper type Before loading roll paper, you should confirm the type of the paper can be used for printer. The default paper type is continuous paper. If marked paper will be used, please contact your local dealer for assistance. 4.9.2 Loading/replacing paper roll 1 Pull the back cover latch to open the back cover of the printer. 2 Pull the rewinder latch to open the rewinder module of BTP-M280A.
BTP-M280 User’s Manual 80mm width paper roll(BTP-M280A can not support 80mm width paper roll), the paper guide doesn’t need to be placed into the printer, but please keep it safely in case of using in the future. Notes Without paper guide 80±0.5mm (BTP-M280B/D only) With paper guide 76±0.5mm A B 69.5±0.5mm C 57.5±0.5mm 4 Ensure the paper head is trimmed, drop the paper roll into the paper cabinet, and pull out a certain distance of paper.
BTP-M280 User’s Manual BTP-M280B/D paper loading 5 Close BTP-M280A rewinder module, warp the retractable paper layer onto the rewinder spool and load the rewinder spool onto the rewinder module. 6 Close the back cover and tear off the surplus paper. Caution BTP-M280A can not support 80mm width paper roll. User should adjust the paper guide according to the width of paper roll being used.
BTP-M280 User’s Manual 4.10 Printer self-test 4.10.1 Turn on the printer 1) Ensure the printer is connected with power cable. 2) Press “—” of the power switch to turn on and initialize the printer. 4.10.2 self-test 1) Ensure the printer is connected with power cable; sufficient ribbon and paper roll have been loaded. 2) Ensure the printer is powered off. 3) Hold FEED button while pressing “—” of the power switch. After ERROR LED flashes once, release FEED button.
BTP-M280 User’s Manual 4.11.1 Typical setup 1) Run “Setup.exe” in the driver installing package and read the relative software licensing protocol carefully. If you accept it, please click “I Accept”, then click “Next” button. 2) Select the model and the name of the printer to be installed. If you want to set it as default printer, please select “Set As Default Printer”, then click “Next” button.
BTP-M280 User’s Manual 3) Select the setup type “Typical”, then click “Next” button. Select the current system type and click “Next” button.
BTP-M280 User’s Manual 4) Set printer port. The default port is “LPT1”. User can install it based on actual port. Under Windows NT4.0 or above, please select “BYCOMx” for serial driver (x equals to 1,2,3,4,5,6,7 or 8). Click “Finish” button to end the installation. 5) If the current system is Windows 98/Me[0], click “Yes” in the pop-up window to restart the computer. 4.11.2 Advanced setup Advanced setup is mainly used for users who have special requirements for printer drivers.
BTP-M280 User’s Manual 1) Run “Setup.exe” in the driver installing package and read the relative software licensing protocol carefully. If you accept it, please click “I Accept”, then click “Next” button. 2) Select the model and the name of the printer to be installed. If you want to set it as default printer, please select “Set As Default Printer”, then click “Next” button.
BTP-M280 User’s Manual 3) Select the setup type “Advanced”, then click “Next” button. 4) Select the current system type and click “Next” button.
BTP-M280 User’s Manual 5) Set driver mode and printer port of the printer. Default settings are: port is "LPT1" as default port and supporting Multi USB printers. Click "Finish" to end the installation.
BTP-M280 User’s Manual 4.11.3 Installing the USB device driver If printer is using a USB interface to communicate, before installing the printer driver, the user needs to install the USB device driver first. The steps for installing the USB device driver are as follows: (Take XP system as example for detailed introduction) 1) 2) Windows XP system Connect the printer USB interface with idle USB PC interface using USB cable. System will recognize USB device automatically and popup "Add New Hardware Wizard".
BTP-M280 User’s Manual 3) Click "Continue Anyway" on the digital signature interface. 4) Click on "Finish" to end the installation.
BTP-M280 User’s Manual Windows 98/Me system 1) Connect USB interface of the printer with idle USB interface of the PC Using USB cable. System will recognize USB device automatically and popup "Add New Hardware Wizard", then click "Next". 2) Select "Search for the newest driver for your device", then click "Next". 3) Select "Specify a location", click "Browse" button to browse the driver document. Default directory is “driver installing package\USBDRV2.20”, then click "Next".
BTP-M280 User’s Manual Windows Server 2003 system 1) Connect USB interface of the printer with idle USB interface of the PC Using USB cable. System will recognize USB device automatically and popup "Add New Hardware Wizard". Select “Install from a list or specific location”, then click "Next". 2) Select "Search for the best driver in these locations" and "Include this location in the search", then Click on "Browse..." to browse the driver program. Default directory is “Driver installing package\USBDRV2.
BTP-M280 User’s Manual 4.12.1 User defined page If the page size defined by the driver can not meet user’s requirement, user can define the page size; under Window 98 system, user defined page can be defined via page settings. But under Windows NT4.0/ Windows 2000/ Windows XP/ Windows server 2003/Vista, user cannot define page size via page settings. The following steps introduce how to define page size (take Windows XP system as an example): 1) Ensure the system running normally.
BTP-M280 User’s Manual 5) In “Forms” item, select “Create a new form”. 6) Define a name of self-defining paper in “Form name”. 7) Take metric CM as measurement units. Define paper width, length, right/left and up/down margin of the printing area according to user’s own need. 8) Click “Save Form” button to save the form. 9) Click “Apply” button to finish paper self-definition Caution: Before setting user defined page, please ensure that the printer driver has been installed properly.
BTP-M280 User’s Manual 4.12.2 Parameter explanation The driver offers cut mode, paper type and cash drawer functions for users to use. Users can configure the parameters according to their needs. Take Windows XP system as an example to describe how to set the driver parameters.
BTP-M280 User’s Manual Color choose In this option, user can choose Color or black and white. Only when user chooses Color they can print two colors.
BTP-M280 User’s Manual Setting resolution parameter BTP-M280 driver supports three kinds of resolutions: 160 x 144 dpi, 160 x 72 dpi, 80 x 72 dpi. Users can select it according to their own need. High resolution has clear printing while lower print speed; low resolution has higher print speed while less clear printing.
BTP-M280 User’s Manual Single/ Bi-directional print setting Set single/bi-directional print settings via this option.
BTP-M280 User’s Manual Operation option User can set different setting of page via this option: start of document, start of page, end of page, end of document.
BTP-M280 User’s Manual Document setting option User can set parameters via this option on the start of document, end of document, start of page and end of page; Cash drawer (Cash drawer1, Cash drawer2, Cash drawer1+2 print messenger Herald) and Cash drawer pulse width Buzzer (Buzz 200ms, 600ms, 1s, 2s, 4s) paper feed paper cut (paper cut by hand, partial cut, full cut), print Logo bitmap.
BTP-M280 User’s Manual Utility User can set control font and print self test page via this option, at the same time user can set user-defined page size.
BTP-M280 User’s Manual Download User can download firmware and Logo via this option.
BTP-M280 User’s Manual Font User can select driver supported font and font size via this option.
BTP-M280 User’s Manual Version information User can see the printer driver version information via this option.
BTP-M280 User’s Manual 5 Maintenance Caution For daily maintenance be sure the printer is turned off. Do not use gasoline, acetone or other organic liquids to clean any parts of the printer. When cleaning the sensor, please leave the printer off until the alcohol completely dried. Recommended maintenance cycle shall be no longer than a month. 5.1 Roller cleaning Steps for roller cleaning are as follows: 1) Turn off the printer power. 2) Pull the back cover latch to open the back cover of the printer.
BTP-M280 User’s Manual 3) Pull the rewinder latch to open the rewinder module of BTP-M280A. 4) Keep the back cover open, clean the dust and duty on the platen roller using a soft cotton cloth with little moderate cleanser. 5) Wait until the cleanser is completely evaporated then close the back cover and finish roller cleaning. 5.
BTP-M280 User’s Manual 5.3 Clear paper jam When the printer in one the following situations, you should clear the paper jam: Paper can not get out normally. Excessive noise occurs with paper feeds. Steps for cleanup paper jam are as follows 1) Turn off the printer 2) Pull the latch to open the back cover of the printer 3) Pull the rewinder latch to open the rewinder module of BTP-M280A. 4) Check if there is any paper in the paper path, if necessary, clear the jammed paper.
BTP-M280 User’s Manual 6 Interface Signal The BTP-M280 can be connected with other devices via USB, parallel[0], serial, Ethernet and WLAN interface. BTP-M280A/B can communicate via built-in USB interface and optional interface, while BTP-M280D can only communicate via optional interface including optional USB interface. 6.1 USB interface Buit-in USB interface The printer built-in USB interface supports USB1.1 protocol, of which the outlet is USB A type.
BTP-M280 User’s Manual 6.2 Parallel interface The parallel interface of printer is bi-directional and supports the BUSY/ACK handshake protocol and the nibble protocol. The interface outlet is 36PIN CENTRONICS.
BTP-M280 User’s Manual 6.3 Serial interface The printer serial interface is compatible with RS-232 standard, of which the outlet is 25PIN female D type. Pin Signal definition 1 2 3 4 5~6 7 8~19 20 21~25 Frame ground TXD RXD RTS Not connected Signal Ground Not connected DTR Not connected User can query interface settings status via a printing configuration sample. The default setting is as follows: Baud rate: 9600bps Data bit: 8bits Parity bit: None Stop bit: 1 bit Flow control: DTR/DSR 6.
BTP-M280 User’s Manual Supports status back Supports parameter configuration Supports firmware update on-line Supports printer status query and interface module maintenance based on HTTP. 2) Protocols Supported: IP ARP ICMP TCP UDP DHCP TFTP HTTP 3) Electrical features Output signal: The available differential mode voltage is more than 450mV and peak voltage is less than 13V. The common mode AC peak voltage is less than 2.5V.
BTP-M280 User’s Manual 5) Interface signal definition Pin Signal name Instruction 1 TX+ Data transmission+ 2 TX- Data transmission- 3 RX+ Data receiving+ 4 NC Reserve 5 NC Reserve 6 RX- Data receiving- 7 NC Reserve 8 NC Reserve 6.5 WLAN Interface Board 1) Interface features Supports 802.11b, 802.
BTP-M280 User’s Manual Interface Module. 6.6 Power interface definition 1) Pin definition 1: Positive pole (+24V) 2: Cathode GND 3: NC 2) Interface type Printer end should use: Unetop DC-002 or equivalent product. User end should use: Unetop DP-002 or equivalent product. 6.7 Cashdrawer definition 1) Electrical features Driving voltage: DC 24 V Driving current: Max 0.8 A (within 510 ms) Cash drawer status inspection signal: “L” = 0 0.
BTP-M280 User’s Manual 3) Interface signal definition Items Signal Functions 1 FG Frame Ground 2 3 DRAWER 1 Cash drawer 1 driving signal DRSW 4 VDR Cash drawer status test signal Cash drawer driving power 5 6 DRAWER 2 Cash drawer 2 driving signal GND Circuit share ground Caution: Do not connect or disconnect signal cable when printer power is on. Signal cable should be far away strong current. Signal cable should be far away from strong current sources.
BTP-M280 User’s Manual 7 Troubleshooting In case of printer fault, consult this section for solutions and advice. If you do not find a solution in this section, please contact your local dealer for assistance. 7.1 Cutter error troubleshooting When cutter fails to recover due to paper jam or sudden off-line status, perform the following actions: 1) Turn off power of the printer. 2) Pull the latch to open the back cover of the printer.
BTP-M280 User’s Manual 7.3 Error LED and Buzzer Problems Possible causes Paper near end Error LED flashes and buzzer beeps Solution Replace roll paper. Paper end Replace roll paper. Back cover up Close back cover. Cutter error Input voltage abnormal Refer to 7.1 Cutter error troubleshooting. Turn off printer power and check input voltage. Print head overheated Turn off printer power and wait until the print head turn to normal temperature. If ribbon is damaged, replace ribbon.
BTP-M280 User’s Manual 7.5 Problems during Using Driver Problems Printer can not print when using USB Possible causes Device driver installed. is Solution not Refer to 4.11.3 Installing the USB device driver. interface Print a self-test page to Print mass code with serial interface confirm serial Configure serial parameter incorrectly configuration of the current printer and configure it correctly.
BTP-M280 User’s Manual APPENDIX A: FEED button Configuration Parameter Setting (Configuring) by Key-strokes 5) Press the button while turning on the printer. When ERROR LED flashes once, release the button. 6) After the printer has printed the configuration sheet, press and hold the FEED button to configure the printer. The main menu for the key-stroke setting procedure is printed. 7) The procedure consists of several sub-menus and step-by-step working is needed. 8) With every choice is a number.
BTP-M280 User’s Manual Parameter Setting by Key-strokes Main Menu Select submenu: Exit Print Self Test Configuration Cutter Test Sensor Test >1 >2 >3 >4 >5 Setting Configuration of the Printer Configuration Exit Exit With Communic Mechanism Print Paper Set Without Save ation & Hardware Settings Sensor Default Settings Config >6 >7 Save >1 >2 >3 >4 - 66 - >5
BTP-M280 User’s Manual Configuration of the Serial Interface Communication Back To Last Menu Baud Rates (default: 9600 bps) Parity (default: none) Data Bits (default: 8 bits) Stop Bit(s) (default: 1 Bit) Handshaking (default: DTR/DSR) >1 >2 Choices: 9600 bps 19200 bps 38400 bps 57600 bps 115200bps 4800 bps 2400 bps 1200 bps >3 Choices: None Odd Even >4 Choices: 7 Bits 8 Bits >5 Choices: 1 Bit 2 Bits >6 Choices: DTR/DSR XON/XOFF Busy Condition (default: Offline And Buffer-Full) >7 Choices: Offli
BTP-M280 User’s Manual Hardware Setting Hardware Settings Back To Last Mark Sensor Cutter Buzzer Menu (default: disabled) (default: Half Cut) (default: enabled) >1 >2 >3 >4 Choices: Choices: Choices: Enabled Cut By Command Enabled Disabled Half Cut Disabled Full Cut Disabled - 68 -
BTP-M280 User’s Manual Print Setting Print Settings Back To Last Menu Dot Adjust Setting >1 >2 Paper Roll Width (default: 76.0 mm) >3 Characters Per Line (default: 40/33CPL) >4 CR Command (default: Disabled) >5 Choices: 57.5 mm 69.5 mm 76.
BTP-M280 User’s Manual Set Default Configuration Set default configuration Back to last Menu Set Printer To Default Configuration >1 >2 - 70 -
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