Service manual

Confidential BTP-M280 Service Manual
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6 Error Types and Processing
Errors ERROR LED PAPER LED Buzzer Recovery
HP Error
Off
Hold the FEED button, or
send command DLE ENQ
2, or turn off & on the
printer.
Print head
overheateded
Off
Turn off printer power
and wait for normal print
head temperature
Voltage
abnormal
Off
Turn off printer power
and check input voltage
Cutter error
Off
Hold FEED buton, or send
command DLE ENQ 2, or
turn off & on the printer.
Upper cover open
(unrecoverable)
Off
about
3.2S
Send command DLE ENQ
2 after closing upper cover
Upper cover open
(recoverable)
Off
Close upper cover
Front cover open
Off
Close front cover
Paper end On
about
3.2S
Replace roll paper
Paper near
end
On Replace roll paper
Note:
 The priority sequence of errors output from high level to low level is shown as below:
 HP Error > Print head overheateded > Voltage abnormal > Cutter error > Upper cover open
 Front cover open > Paper end > Paper near end.
 The execution method of upper cover open error can be set by command GS ( E.
 When the cutter error occurs due to the paper jam, please turn off & on the printer after clearing
paper jam.