User manual
BTP-R580 USER MANUAL
- 37 -
7.3 Problems with printing
Faults Possible reasons Solution
Printout is light Print head is damaged Replace print head
Printout is not clear
or has dirt
Print head or platen is dirty Clean print head or platen
Paper cannot be
fed out properly
Paper jam
Open top cover and check
paper path to remove paper jam
Table 7.3-1
7.4 Cutter resetting
If the moving blade of the cutter does not return to its home-position,
then the top cover should be opened and the printer should be
switched on. This will force the moving blade to reset and return to
its home-position. Please contact ORIENT Technologies or your
supplier if the problem persists.