User manual

BTP-R580 USER MANUAL
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7 Troubleshooting
Refer to this section if the printer has any problems.
If the problem cannot be solved, please consult with ORIENT
Technologies or your supplier..
7.1 Printer doesn’t work
Faults Possible reasons Solution
Power LED is off and
the printer doesn’t
work
Printer is off Connect the printer power
Printer is off Turn on the printer
Circuit board is damaged
Contact ORIENT or your
supplier
Table 7.1-1
7.2 Alarm LED and buzzer sound
Faults Possible reasons Solution
Paper LED on
and buzzer
sounds
Paper end Replace with new paper roll
Paper LED on Paper near end Replace with new paper roll
Alarm LED
flashes and
buzzer sounds
Input voltage is
abnormal
Turn off the printer power and check
The input voltage
Print head is
overheated
Turn off the printer power and wait
for the print head temperature
recovered normally
Cutter Error
Cutter resetting（reference 7.4）
Cover is Open Close the cover again
Serious fault occurs
Contact with our distributor or
manufacturer
Table 7.2-1