BTP-R580 USER MANUAL USER’S MANUAL Receipt Printer BTP-R580 Shandong New Beiyang Information Technology Co., Ltd.
BTP-R580 USER MANUAL Content Declarations ...................................................................... 1 General Safety Instruction ............................................... 5 1 Introduction.................................................................... 7 1.1 Outline...................................................................................... 7 1.2 Main Features .......................................................................... 7 2 Main Specification .................
BTP-R580 USER MANUAL 4.6.1 Confirm the paper type ................................................... 22 4.6.2 Load/replace a paper roll ................................................ 22 4.7 Paper near end position adjustment ..................................... 23 4.8 Switching on the printer and printing of self-test ................... 25 4.8.1 Switching on the printer .................................................. 25 4.8.2 Printing a self-test page ................................................
BTP-R580 USER MANUAL Declarations Changes without notice Information in this document is subject to change without notice. ORIENT Technologies bv (hereinafter referred to as “ORIENT Technologies”) and SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to improve products as new technology, components, software, and firmware become available.
BTP-R580 USER MANUAL Trademarks Our registered trademarks are Warnings and Cautions in this manual Warning: Items shall be strictly followed to avoid damages to body and equipment. Caution: Items with important information and prompts for operating the printer. Certifications The quality control system of SNBC has been approved of the following certification.
BTP-R580 USER MANUAL The environmental control system of SNBC has been approved of the following certification. (DNV)ISO14001:2004 BTP-R580 has been approved of the following certification. WEEE directive 2002/96/EC ORIENT Technologies bv is complying with all aspects of the European Union’s WEEE directive 2002/96/EC. All the customers and end-users can send the products that have reached the end of their lifes and are to be recycled, to ORIENT Technologies bv.
BTP-R580 USER MANUAL Contact us In CHINA: Address: No.169 Huoju Rd, Weihai, Shandong, China. 264209 Hot line: +86-631-5673777 Fax: +86-631-5673778 E-mail: sales@newbeiyang.com Website: www.newbeiyang.com (via Contact button) In EUROPE: ORIENT Technologies bv Address: Meerheide 115, 5521 DX Eersel, The Netherlands Hot line: +31-497-331080 Fax: +31-497-386430 Website: www.orient-technologies.
BTP-R580 USER MANUAL General Safety Instruction Before installing and using the printer, please read the following items carefully: 1． Safety Instructions Caution: Do not touch the cutter of the printer. Heating: The print head is at a high temperature during printing or just after operation. Do not touch it and its peripherals for reasons of safety. Warning: The print head is an ESD-sensitive device. To avoid damage, do not touch either its printing parts or connecting parts.
BTP-R580 USER MANUAL 7) Connect the power cord to an appropriate grounding outlet. Avoid sharing a single electrical outlet with large power motors and other devices that may cause the fluctuation in voltage. 8) Disconnect the power cord if the printer is idle for a long time. 9) Do not spill water or other electric substances (like metal) on the printer. If this happens, turn off the power immediately.
BTP-R580 USER MANUAL 1 Introduction 1.1 Outline The BTP-R580 is a high performance, high speed thermal printer. It can be widely used for real-time receipt printing applications, such as for POS systems, restaurant, bars, ATM etc. The BTP-R580 can be connected to host computers via a parallel interface, serial interface, USB interface, Ethernet interface or WLAN interface. The printer can also be connected with cash-drawers and the Herald kitchen alarm system.
BTP-R580 USER MANUAL ◇ Choice from several interfaces (“daughter boards”) ◇ Optional HERALD kitchen alarm system -8-
BTP-R580 USER MANUAL 2 Main Specification 2.1 Technical Specification Item Parameter Print mode Thermal line Resolution 203DPI Print speed 230mm/s (Max.) Print width Max.
BTP-R580 USER MANUAL Storage temperature and humidity Dimension -40～55℃, 20%～93% (40℃) 147(W)×205(D)×147(H) mm Table 2.1-1 2.2 Cutter Specification Item parameter Note Cutter type Slide cutter (Guillotine type) Cutting time 600ms Cutting interval 2s Paper type 0.06～0.1mm Operation voltage 24VDC Max. static curren 1.2A 2,000,000 cuts (reference paper with thickness of 0.06 mm) Cutter lifetime The time that one cut takes 30 times/min. (Max.
BTP-R580 USER MANUAL Paper roll specifications OD(MAX): ф100 mm ID(Min): ф15mm Recommended reference paper: Paper type Manufacturer TF50KS－E2C Nippon Paper Industries Co., Ltd F240AC/F220-VP Mitsubishi Paper Mill CO., LTD KF060-FEAH NEW OJI Paper CO., LTD. F70NA FUJI PHOTO FILM CO., LTD FV230A1,PA220AG,HP220A Mitsubishi Paper Mill CO., LTD PD150R,PD160R OHJI Paper Co.,Ltd. Table 2.3.1-1 Recommended paper Caution: Please use the recommended reference paper type or its equivalents.
BTP-R580 USER MANUAL 2.3.2 Marked paper In marked paper mode, BTP-R580 determines the cut position and the initial printing position by referencing the position of the black mark. Black marked paper should meet the following requirement besides that of standard paper. L1 Mark length: 3mm≤L1≤10mm. L2 Mark length: L2≥12mm. L3 Distance between marks: 20mm≤L3<500mm.
BTP-R580 USER MANUAL 2.4 Print and cut position 2.4.1 Print position Fig. 2.4.1-1 L1 Paper holder width: 83.5+0/-0.5mm L2 Max Print width: 80mm L3: Distance between left end of printhead and left side of paper holder(Fixed) 1.8±0.3mm L4: Distance between right end of printhead and right side of paper holder(Fixed) 1.8±0.3mm L5: Left margin (default:7mm) L6: Print area width. Can set by command (See Programming manual), default is 64mm.
BTP-R580 USER MANUAL 2.4.2 Cut position L1: about: 30mm L2: about: 11mm Fig. 2.4.
BTP-R580 USER MANUAL 3 Outline and Parts 3.1 Outline and Parts 1—Paper near end sensor adjusting lever 2 —Paper holder 3 —Platen roller 4—Middle cover 5—Bottom cover 6 — Power switch 7—Paper guide 8—Top cover 9 — Cover spanner Fig.3.1-1 10—Printhead 11—Paper roll shaft 12—Printhead support plate 13 —Power connector 14 —Communicate interface 15 —Cash drawer connector Fig 3.
BTP-R580 USER MANUAL b) Power switch Switching the power of the printer on or off. “O” power is turned off. “—” power is turned on. c) Feed button （See Fig 3.1-3） Switching on the printer while pressing the FEED button will start the printing of the configuration table。 In normal status: Continuous paper mode: The printer will feed one Fig 3.1-3 line when pressing the FEED button for a short time.
BTP-R580 USER MANUAL abnormal), ERROR LED will flash. f) Paper indicator Indicating paper status. Under normal conditions, PAPER LED is always off. When the paper status changes (paper end or paper near end), PAPER LED will flash. g) Paper end sensor The paper-end sensor is used to detect whether the paper roll is out of paper. Notices: The paper guide is an indispensable part of the printer and should be kept with the printer. 3.
BTP-R580 USER MANUAL 2） Description of LED and Error Status Error information ERROR LED PAPER LED Buzzer Six times Off Long-Short-Long Five times Off Short-Short-Long Cutter Error Four times Off Long-Short-Long Cover Is Open Three times Off Short-Long-Short Paper End Twice On Short-Short-Short Paper near end Off On Finding mark error or verify failed Flashing continuously Off Print head is overheating Input voltage is abnormal Table 3.
BTP-R580 USER MANUAL 4 Installation 4.1 Unpacking Check whether all items, that are listed on the packing list are present and in a good condition. If any items are damaged or missing, please contact your dealer. 4.2 Printer installation 1) The printer should be installed on a flat and stable horizontal surface. 2) The printers should be away from any water source. 3) Do not place the printer on a surface exposed to vibration or risk from impact. 4) Ensure that the printers can be grounded safely.
BTP-R580 USER MANUAL 4.3 Connecting the Power Adapter 1) Ensure the printer power is turned off. 2） Insert the power cord into the power socket on the backside of the printer. 3）Fix the power cable cord in the printer with a clip as shown in Fig. 4.3-1. Fig. 4.3-1 Caution: When connecting or disconnecting the power cord, always hold the plug and avoid dragging it by force. Do not pull on the power cord, otherwise the cord may be damaged or broken, causing a risk of fire or electric shock.
BTP-R580 USER MANUAL 4.4 Connecting interface cable 1) Ensure the printer power is turned off. 2) Connect the suitable interface cable with the correct connector to the connector of the interface board of the printer plug screws (Serial interface) or clip springs (Parallel interface) as shown in Fig. 4.4-1. 3) Connect the other end of the interface cable to the host. Fig.4.4-1 4.5 Connecting the Cash Drawer 1）Ensure the printer power is turned off.
BTP-R580 USER MANUAL Caution: Cash drawer interface can be connected only with a cash drawer device (Do not connect a telephone line and so on). 4.6 Paper roll loading 4.6.1 Confirm the paper type After connecting of the printer to the mains voltage, with the host and, if applicable, to the cash drawer, the paper can be loaded and printed. 4.6.2 Load/replace a paper roll 1) Press the latch of the top cover and open it. Fig. 4.6.
BTP-R580 USER MANUAL 3) Close the printer top cover. Caution: If needed remove the paper guide. Choose the suitable paper guide position according to the width of the paper roll and mount the paper guide. When inserting the paper roll pay attention to the paper path direction (see Fig. 4.6.2-2). Fig. 4.6.2-3 Note: Without paper guide: 82.5±0.5mm. Paper guide in the slot A: 80±0.5mm Paper guide in the slot B: 57.5±0.
BTP-R580 USER MANUAL accommodated and also the remaining paper-end length can be approximated. Fig 4.7-1 Caution: The factory setting of the paper near end sensor is level 1. 1) When using different Diameter core shaft, C diameter may be different with the length of the remaining paper at the same level. Fig 4.
BTP-R580 USER MANUAL 4.8 Switching on the printer and printing of self-test 4.8.1 Switching on the printer 1) Ensure that the printer is connected to the mains voltage and, if applicable, that the mains voltage is switched on. 2) Switch on the power of the printer. 4.8.2 Printing a self-test page 1) Confirm that the printer is connected to the mains voltage and that a paper roll is in the printer. 2) Confirm that the printer is switched off.
BTP-R580 USER MANUAL www.orient-technologies.com. press button “Contact”). However, the majority of the parameters can also be set by using the special key-stroke procedures of the printer. These procedures are simple, do not involve a laptop but only the FEED button on the key-pad of the printer. The parameters that can be set by pressing the Feed button include: For the serial interface only: setting of baud rate, parity, data bits, stop bits, handshaking, buffer size and data receive error.
BTP-R580 USER MANUAL 5 Printer routine maintenance Caution: Before starting routine maintenance, ensure that the printer is switched off. Do not use solvents like gasoline or acetone. When cleaning sensors, the printer should not be switched on until the pure alcohol has totally evaporated. It is recommended that the maintenance cycle should not be longer than one month. 5.1 Cleaning the platen The steps for cleaning the platen are as given below: 1) Switch off the printer.
BTP-R580 USER MANUAL 3) Wipe off stain or dust from the surface of sensors by using a soft cotton swipe impregnated with pure alcohol. 4) Close the top cover of the printer after the alcohol has evaporated completely. 5.3 Clearing of a paper jam Remove the paper, if one of the following phenomena occurs: The printer fails to feed out paper normally. Paper is feeding with load noise. The steps for removing paper are as below: 1) Switch off the printer. 2) Open the top cover of the printer.
BTP-R580 USER MANUAL 6 Interface signal 6.1 Parallel interface Parallel interface can work in IEEE 1284 compatible mode or half-byte mode, which is a 36 pin socket.
BTP-R580 USER MANUAL 26 Signal Ground (Data 7) 27 Signal Ground (Data 8) 28 Signal Ground (PError, Select, and nAck) 29 Signal Ground 30 (Busy and nFault) Signal Ground (nAutoFd, nSelctIn, and nInit) 31 H NInit 32 P 33 NFault Not defined 34 Not defined 35 Not defined 36 H nSelectIn Table 6.1-1 6.2 Serial interface The serial interface of the printer is compatible with RS-232 and is equipped with a 25-pin female D type connector. PIN No.
BTP-R580 USER MANUAL 6.3 USB interface Parameters Data transmission: Support USB1.1 protocol Connector (Printer side): USB B type socket. Support and pass USB HUB Interface signal definition and functions Pin No. Signal Description 1 VBUS +5V 2 DATA- Printer data transmit line minus 3 DATA+ Printer data transmit line plus 4 GND Ground Table 6.3-1 Interface connector Fig. 6.3-2 USB “B” type connector 6.
BTP-R580 USER MANUAL LEDs indicate network connecting status and data transmission status. Supports 9100 port print Supports ASB(Auto status back) Supports parameter configuration Supports firmware program updated online Supports printer status query and interface module maintenance based on HTTP. Interface signal definition The parameters of Ethernet interface socket match 10BASE-T standard of IEEE802.3.
BTP-R580 USER MANUAL 6.5 WLAN interface Features Supports 802.11b、802.11g communication Supports 9100 port print and LPR print Supports ASB (Auto Status Back) Supports parameter configuration Supports firmware program upgraded online Supports HTTP Protocols are supported as below IP ARP ICMP TCP UDP DHCP TFTP HTTP WLAN interface uses wireless USB network card of which the main specification should be requested from the local distributor or manufacture. 6.
BTP-R580 USER MANUAL Fig6.6-2 Power socket 6.7 Signal definition of cash drawer interface 1) Electric characteristics Driving voltage: DC 24 V Driving current: Max. current is 1 A The signal for checking cash drawer status: “L” = 0～0.5 V “H” = 3.3 V 2) Cash drawer interface socket uses RJ-11 6P connector. Fig. 6.7-1 3) Interface signal definition No.
BTP-R580 USER MANUAL Caution: Do not allow disconnection or connection of the interface cable plug when the printer and the host are switched on. Avoid the presence of devices like motors with large power as these may cause voltage fluctuations. Always use shielded interface cables.
BTP-R580 USER MANUAL 7 Troubleshooting Refer to this section if the printer has any problems. If the problem cannot be solved, please consult with ORIENT Technologies or your supplier.. 7.1 Printer doesn’t work Faults Possible reasons Power LED is off and the printer doesn’t work Solution Printer is off Connect the printer power Printer is off Turn on the printer Circuit board is damaged Contact ORIENT or your supplier Table 7.1-1 7.
BTP-R580 USER MANUAL 7.3 Problems with printing Faults Printout is light Printout is not clear or has dirt Paper cannot be fed out properly Possible reasons Solution Print head is damaged Replace print head Print head or platen is dirty Clean print head or platen Paper jam Open top cover and check paper path to remove paper jam Table 7.3-1 7.
BTP-R580 USER MANUAL 8. Accessories 8.1HERALD – kitchen alarm system 1） Functions The Herald is connected to the cash drawer connector of the printer. When the printer sends Cash drawer signal, the Herald will give sound and light signals. 2） Light and sound signal mode There are three levels of light signals: First level: flash; Second level: always light; Third level: not light. There are three levels of sound signals: First level: sound 1; Second level: sound 2; Third level: sound 3.
BTP-R580 USER MANUAL Herald Fig 8.1-1 External connection sketch map APPENDIX A: FEED button Configuration Parameter setting (configuring) by Feed button 1) Hold the FEED button pressed while switching the printer on. 2) After the printer has printed the configuration sheet, press and hold the FEED button to configure the printer. The main menu for the key-stroke setting procedure is printed. 3) The procedure consists of several sub-menus and step-by-step working is needed.
BTP-R580 USER MANUAL Parameter setting by Feed button Main Menu Select submenu Exit Print Self Test Configuration Cutter Test Sensor Test >1 >2 >3 >4 >5 Setting configuration of the printer Configuration Exit without Save Exit with Save Communic ation Mech.
BTP-R580 USER MANUAL Configuration of the serial interface Communication Back to last menu >1 Baud Rates (default: 19200 bps) >2 Choices: 9600 bps 19200 bps 38400 bps 57600 bps 4800 bps 2400 bps 1200 bps 115200 bps Parity (default: none) 3 Choices : None Odd Even Data Bits (default: 8 bits) 4 Choices : 7 Bits 8 Bits Stop Bit(s) (default: 1 Bit) 5 Choices : 1 Bit 2 Bits - 41 - Handshak ing (default: DTR/DSR) 6 Choices: DTR/DSR XON/XOFF Rx Buffer Size (default: 4k bytes) 7 Choice: 4k bytes 45 bytes D
BTP-R580 USER MANUAL Setting Mechanism and Hardware Mech.
BTP-R580 USER MANUAL Print Setting Print Setting Back to last menu Darknes s (default: normal) >1 >2 Choices: Low Normal High Extra high Paper Roll Width (default: 80 mm) >3 Left Margin (default: 7 mm) Right Margin (default : 9 mm) >4 >5 Choices: 57.5 mm 80.0 mm 82.
BTP-R580 USER MANUAL Paper Near-end Sensor setting Paper sensor settings Back to last menu >1 Paper Low Alarm (default: enabled) >2 Choices: Enabled Disabled - 44 - Stop print when paper low (default: disabled) >3 Choices: Enabled Disabled
BTP-R580 USER MANUAL Set Default Configuration Set default config Back to last Menu Set printer to default config >1 >2 Choices: Enabled Disabled - 45 -
