User`s guide

5-4 Troubleshooting
OG L
General Printing Problems
Table 5-1. General Printing Problems
If this happens Try this
Paper Jam in Tray:
E1A0, E1A1, E1A2, E1A3, E1A4,
E1A5, E1A6, E1A7, E1A8, E1A9,
E1AA, E1AB, E1AF, E1B0, E1B1,
E1B2, E1B3, E1B4
Double Feed Jam:
E150, E151, E152, E153, E154,
E155, E156, E157, E15A, E15B,
E15C, E15D
• Clean the Tray (refer to “Cleaning Trays” on page 4-54).
• Set the paper and the Paper Guide in the Tray to correct position.
• Turn the paper set in the Tray upside down.
• Remove the deformed paper from the Tray if the paper in the Tray has
any deformation such as curl, waving, or folding.
• Replace the paper set in the Tray to new one if the paper contains
moisture (refer to “Moisture” on page B-5).
• Confirm the Paper Weight setting is correct (refer to “Setting the Paper
Weight Value” on page 3-19).
• Try to change the Table Adjust setting of the Tray(refer to “Setting the
Table Adjust” on page 3-23).
Dram Wrap: E17A, E17B
• Clean the Discharger/Detach Colotoron (refer to “Cleaning the
Discharger and the Detach Corotron” on page 4-57).
• Turn the paper set in the Tray upside down.
• Remove the deformed paper from the Tray if the paper in the Tray has
any deformation such as curl, waving, folding or burries.
• Replace the paper set in the Tray to new one if the paper contains
moisture (refer to “Moisture” on page B-5).
• Confirm the Paper Weight setting is correct (refer to “Setting the Paper
Weight Value” on page 3-19).
• Try to change the Paper Moisture setting to the Tray (refer to “Setting
the Paper Moisture” on page 3-25).
Paper Jam other than
described above, or Paper
Skew
• Clean the Tray (refer to “Cleaning Trays” on page 4-54).
• Set the paper and the Paper Guide in the Tray to correct position.
• Turn the paper set in the Tray upside down.
• Clean the Discharger/Detach Colotoron (refer to “Cleaning the
Discharger and the Detach Corotron” on page 4-57).
• Turn the paper set in the Tray upside down.
• Remove the deformed paper from the Tray if the paper in the Tray has
any deformation such as curl, waving, or folding.
• Replace the paper set in the Tray to new one if the paper contains
moisture (refer to “Moisture” on page B-5).
• Confirm the Paper Weight setting is correct (refer to “Setting the Paper
Weight Value” on page 3-19).
• Try to change the stacking level if the stacker jam is caused by the
deformation of stacked paper (refer to “Paper Output” on page 2-9).
Paper Height Error:
E0BB, E0BD, E0BF, E0C1, E0C3,
E0C5
• Clean the Tray (refer to “Cleaning Trays” on page 4-54).
• Set the paper and the Paper Guide in the Tray to correct position.
• Remove the deformed paper from the Tray if the paper in the Tray has
any deformation such as curl, waving, or folding.
• Replace the paper set in the Tray to new one if the paper contains
moisture (refer to “Moisture” on page B-5).
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