User’s Guide © 2007 Ricoh Corporation 5 Dedrick Place West Caldwell, NJ 07006 January 2007 N905363B
© 2007 Ricoh Corporation. All rights reserved. No part of this document may be reproduced without the expressed permission of Ricoh Corporation. The material in this document is for informational purposes and is subject to change without notice. Ricoh Corporation assumes no responsibility for errors or omissions in this document. No liability is assumed for any damages resulting from the use of the information it contains.
Rev. Table Rev. for Manual Machine Rev. Page No. (Contents) Date 00 - First Edition Jul. 21, 2005 01 - vi, 2-11, 2-12, 2-14, 2-16, 2-17, 2-20 - 2-22, 3-3, 3-5 - 3-30, 6-2, 6-5 - 6-41 Sep. 15, 2005 02 - v(01), vi(02), viii(01) : Some headings and Page No. are modified. Nov. 17, 2005 Safety Summary-2(01) ~ Safety Summary-4(01) : Some WARNING statements and CAUTION statements are modified. 2-7(01) : Figure is changed. 2-11(02) : Figure is changed, and “Paper Color” is added.
Rev. Table Rev. for Manual 02 Machine Rev. - Page No. (Contents) 6-4(01) : Figure is changed. Date Nov. 17, 2005 6-5(02) : Language is changed, and Figure is changed. 6-6(02) : Figure is changed. 6-7(02) : “Error Information” is deleted. 6-8(02) : Contents of “Tray” is changed. 6-9(02) ~ 6-17(02) : Figure is changed. 6-18(02) : Contents of “Tray” is changed. 6-19(02) ~ 6-21(02) : Figure is changed, and explanation is modified. 6-22(02) : Explanation is added. 6-23(02), 6-24(02) : Figure is changed.
Rev. Table Rev. for Manual 03 Machine Rev. - Page No. (Contents) 4-55(02) : Figure 4-110 is changed, and misentries are corrected. Date Feb. 4, 2006 4-56(02), 4-57(02) : Misentries are corrected. 4-58(02), 4-59(02) : All contents of “Cleaning the paper guide of the Fuser Unit” are added. 4-60(02), 4-61(02) : All contents of “Cleaning the paper guide of the Discharger Unit” are added. 4-62(01) ~ 4-64(01) : Contents are moved from previous page.
Rev. Table Rev. for Manual 04 Machine Rev. - Page No. (Contents) 3-15(03) : All contents are added. 3-16(03) : Figure 3-13 is changed. 3-17(03) : Figure 3-15, 3-16 are changed. 3-18(03) ~ 3-31(01) : Contents are moved from previous page. 3-32(01) : Page is added. 5-8(01) : Some statements are added. 5-9(01) : Contents are moved from previous page. Table Number is changed. 5-10(01) : Contents are moved from previous page. Corective action of “Insufficient Disk Space” is modified.
Rev. Table Rev. for Manual 05 Machine Rev. - Page No. (Contents) Cover sheet : “Reed and keep this manual” is added. Back of cover sheet : “TRADEMARK” is added. “NOTICE TO USER” is modified. TOC-2(05) ~ TOC-4(04) : Some headings and Page No. are modified. 1-4(01) : Transit Pass Unit Type 156 is added. 1-10(01) : Figure 1-9 is changed. 2-10(02) : “Usage - Click Charge Counter” is added. 2-14(04) : “Cover Insert Mode” is added. 2-16(04) : “Letter TAB LEF” and “A4 TAB LEF” are deleted.
Rev. Table Rev. for Manual 05 Machine Rev. - Page No. (Contents) 5-24(02) : Error codes “E1E0”, “E1E1”, “E1E2” and “E1E3” are added 6-8(03) : “Click Charge Counter” is added to “Usage”. 6-9(03), 6-11(03) : Figure and contents are modified for Post Device. 6-14(03) : Figure 6-11 and contents are modified. 6-31(04) : “Paper Output” is modified. 6-44(04) : Figure 6-38 is changed. “Cover Insert Mode” is added. Date Sep.
Table of Contents SAFETY SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Safety Summary-1 Introduction About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-1 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-1 Manual Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3. Paper Handling What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Unacceptable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Storing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Discharger and the Detach Corotron. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57 Clearing the Inverter Valve Piece. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58 Cleaning the paper guide of the Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60 Cleaning the paper guide of the Discharger Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration-General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-41 Configuration-Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-42 Configuration-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-43 Configuration-Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SAFETY SUMMARY General Safety Guidelines Before operating the machine, read the following instructions carefully: ■ Allow all the operating procedures provided in this manual. ■ Pay special attention to and follow all the hazard warning on the machine and in the manual. Failure to do so can cause injury to yourself or damage to the machine.
SAFETY SUMMARY Hazard Warning Statements WARNING Statement ■ “Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous laser radiation exposure.” on page Safety Summary-5 ■ “Connect the power plug only to a properly rated power outlet. Otherwise, a fire or shock hazard may result.” on page Safety Summary-8 ■ “Never use multi-plug adaptors to plug multiple power plugs into the same power source.
SAFETY SUMMARY ■ “Once the printer is powered off, wait at least 5 seconds to next power on.” on page 1-6 ■ “If the message “Open the Fuser cover, and check that there is no paper” is displayed on the OCP, open the Fuser cover and check the Fuser unit refer to Chapter 4.” on page 1-9 ■ “If the printer does not power on, power off the printer, wait at least 30 seconds, then power on the printer again.” on page 1-6 ■ “You must set the correct paper weight value.
SAFETY SUMMARY ■ “Do not use solvent on the printer. Using solvent may dissolve the plastic and paint of the printer.” on page 4-51 ■ “Do not use cleaning solutions to clean inside and around the printer. Use only a water-moistened cloth.” on page 4-51 ■ “For cleaning up toner or developer spillage, use a specially-designed toner-safe vacuum cleaner. If you use a regular vacuum cleaner, the drawn toner/developer powder may scatter in the air.
SAFETY SUMMARY Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not emit hazardous laser radiation. Since radiation emitted inside the printer is completely confined within the protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
SAFETY SUMMARY Certifications FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
SAFETY SUMMARY Declaration of Conformity for Safety/EMI The Printer, High Capacity Feeder and Container Stacker conform to the directives and standards shown below. For further information or to request a copy of the Declaration of Conformity, contact your Distributor. 1.
SAFETY SUMMARY When Installing and Relocating the Printer Power Specifications Rated Voltage Rated Frequency Rated Current 200/208/220/230/240V 50/60Hz 21A 380/400/415V 50/60Hz 21A Power Cords WARNING! Connect the power plug only to a properly rated power outlet. Otherwise, a fire or shock hazard may result. Never use multi-plug adaptors to plug multiple power plugs into the same power source. Be sure to operate the printer on a sole-use receptacle.
SAFETY SUMMARY ■ Do not attempt to rework, pull, bend, chafe, or otherwise damage the power cord. Do not place a heavy object on the cord. ■ Never touch a power cord with wet hands. ■ If your printer produces smoke, excessive heat, unusual noises or odors, or if any liquid is spilled into the printer, immediately switch off and unplug the printer. ■ If the power cord is broken or insulated wires are exposed, be sure to get them replaced. (Do not use the damaged cord.
SAFETY SUMMARY Positioning the Printer Safely To prevent the risk of electric shocks and personal injury, fire, and printer damage: ■ Switch off the printer before connecting the interface cable or optional accessory. CAUTION! Do not place the printer near heaters or volatile, flammable, or combustible materials. ■ Place the printer on a level and sturdy surface that can withstand the printer’s weight. If tilted, the printer may fall over and cause injuries.
SAFETY SUMMARY Operating Precautions ■ Take care not to allow ties, sleeves, shirts, or long hair to be caught in the printer while operating. ■ Be careful not to touch the hazardous parts near the caution labels. ■ Be sure to avoid accidentally powering on the printer or pressing switches on the operator’s panel while operating the printer. ■ Never touch the high voltage portions of the printer, where caution labels are attached, when the printer is on.
SAFETY SUMMARY SAFETY PRECAUTIONS ■ Always keep the area around the printer tidy. Use the printer under the proper lighting (500-1,000 lux.). Keep sufficient space around the printer so the hoppers can be pulled forward. Space required in the vicinity of the printer is as follows: Front side: 1 meters Left, right and rear side: 1 meter ■ Do not place anything on the printer. ■ Do not open any covers during printing operation.
SAFETY SUMMARY Care of Printer Supplies ■ Store the paper, toner, and other supplies in a place free from direct sunlight and away from any heating apparatus. Keep them in a dry, cool, clean environment. ■ Store paper that has been removed from its wrapper, but not loaded into the drawer, in a sealed, plastic bag in a cool, dark place. ■ If your hands become soiled with toner, wash them with soap and water immediately. Caution Labels Following figure shows the caution labels affixed on the printer.
SAFETY SUMMARY Blank Safety Summary -14 OG L 01
Introduction About This Manual This manual provides easy access to the information you need to operate the 156PPM (Pages Per Minute) laser printer. NOTE: This User’s Guide is intended to be viewed online. When viewing it online, use the bookmarks and page reference links for easy navigation throughout the document. To find out about a specific topic, refer to: ■ SAFETY SUMMARY – For safety information and printer characteristics, including environmental and electrical requirements.
Manual Conventions The following conventions are used in this manual: ■ Bold and Italics are used sparingly for emphasis. ■ Information you enter: Looks Like This. ■ Key Names (or Labels): Look Like This. ■ System messages: Look Like This. ■ Variable user information: Looks Like This. Pay particular attention to Notes, Cautions, and Warnings. These alert you to critical information, as follows: NOTE: Provides important additional information.
Chapter 1 Printer Overview What This Chapter Provides This chapter describes the parts and functions of the printer.
Printer Features The printer is a high-speed, heavy duty laser printer for a 1.5M page/month printing environment. It incorporates a wide variety of features: ■ ■ High-Speed and High-Quality Printing. ❒ Print speed is up to 156 pages per minute (ppm), A4/Letter/Legal (Simplex). ❒ The printing output is at a resolution of 600 dots per inch (dpi), assuring razor-sharp graphic and text output, even at very small point sizes. Flexible Paper Source and Delivery.
■ High-volume printing. ❒ Two standard paper trays with approximately 3,500-sheet capacity total. ❒ Optional High Capacity Feeder (HCF) adds up to 12,000 additional sheets. ❒ Together they allow continuous printing of up to 15,500 sheets. ■ Supports a wide-range of media types (plain, bond, letterhead, special application, recycled, labels) and sizes. See “Paper” on page 3-2 for more information. ■ Printer Language Support. ❒ PCL5e and PCL XL printer language.
External View of the Printer The following illustration shows the printer with optional Container Stacker, optional High Capacity Feeders, optional Finisher Transfer Unit and optional Attention Light are installed. 21. Transit Pass Unit 4. Operator Control Panel Type 156 20. Attention Light 13. Sample Tray 14. Container Stacker 1 1. Power Switch 17. Container Stacker 2 3. Toner Supply Cover 7. High Capacity Feeder 1 10. High Capacity Feeder 2 18. Container 2 Lower Tray 6. Tray 2 12. HCF2 Upper Tray 9.
Internal View of the Printer 1. Toner Supply Cover 2. Developer Duct 3. Drum Unit 6. SF Cover 4. Fuser Unit 5. Toner Bottle / Toner Bag 7. Main AC Power Switch Figure 1-2. Internal View of the Printer Table 1-2. Internal View of the Printer Key Component Description 1 Toner Supply Cover Open this cover when supplying the new toner. 2 Developer Duct Mount the developer bottle onto the developer duct to replace consumed developer 3 Drum Unit OPC drum.
Powering On the Printer The printer has two power switches, the Main AC Power Switch and the Power Switch. The location of switches are shown below. Both switches are marked “I” for power on. Power Switch Main AC Power Switch Figure 1-3. Powering On the Printer When the printer is powered on, the printer go through a power-up sequence that takes approximately 5 minutes. During the power-up sequence, the printer runs a series of internal tests.
Powering Off the Printer The printer should only be powered off when it is in a “Ready” state; that is, there are no jobs printing or processing. The following OCP displays indicate normal conditions. In these conditions, wait until printing is complete and the printer is Ready, then switch off the Power Switch. Figure 1-4. Normal Conditions If the printer status is Pause/Offline, touch the “ ” button to return printer to a Ready status before powering off. Figure 1-5.
Clearing Error Conditions OCP Alternates between Ready and Processing 1. Cancel the print job(s). For detail of canceling print job, Figure 1-6. OCP Alternates between Ready and Processing E0XX, E1XX Error 1. Correct the error and touch the “ ” button on the OCP display. 2. Wait until printing is complete and the printer returns to Ready, then switch off the main power. Figure 1-7.
E2XX, EC#XX Call for Service Error 1. Touch the “ ” button on the OCP display. 2. Wait until printing is complete and the printer returns to Ready. Figure 1-8. Call for Service Error CAUTION! If the message “Open the Fuser cover, and check that there is no paper” is displayed on the OCP, open the Fuser cover and check the Fuser unit refer to Chapter 4. 3. If the Call for Service error persists, cancel the print job(s), power off the printer, and contact your authorized service technician.
Space Required for Installation Install the printer in a well-ventilated place and keep around the printer as shown below for safe and effective operation. Required Space (for Maximum Configuration) (Top View) Figure 1-9.
Chapter 2 Control Panels What This Chapter Provides This chapter contains information on the following topics.
Description of Control Panels The Operator Control Panel (OCP) is a touch panel display that you use to set up print options and monitor job and printer status. It is also used by the Network Administrator to configure the printer and by the Service Technician to perform maintenance on the printer. This printer also have sub panel equipped to each Input and Output Trays. Sub panel has some functions to each Input and Output Trays.
OCP Menu Icons and Buttons The menus are accessed via the touch panel. Each OCP menu consists of icons and buttons that you use to make selections. The icons and buttons are defined below. See “Main Menu” on page 2-8 for more icons. Table 2-1. OCP Menu Icons and Buttons Icon or Button Name ? Help i Information From the Main Menu, displays information about the printer and consumables. From relevant screens, displays an illustration of the paper trays or finisher trays.
Using the OCP Menus There are 4 types of OCP Menu displays. ■ Option Button ■ Ten Key Pad ■ Change Button (+ / -) ■ Change Button (Enable/Disable) A brief description of each menu and how to use it follows. Using the Option Button Menu The image below is a sample of a menu with Option buttons. The status bar indicates the current setting. In this sample there is a More Options button indicating there are more options to choose from on the following page.
Using the Ten Key Pad Menu The image below is a sample of a menu with a ten key pad. It is used to enter numeric values. Status Bar Erase Entire Entry Text Box Erase Last Digit Unit Value Ten Key Pad Previous Menu Enter/Accept Figure 2-3. Ten Key Pad Menu To enter a value, 1. Touch the appropriate numbers on the pad. The value appears in the Text Box. 2. Touch the desired Unit Value button (if applicable). 3. Touch the Enter/Accept button to activate the entry.
Using the + / - Change Button Menu The image below is a sample of a menu with a + / - change button. It is used to increase and decrease the OCP brightness and contrast. The current value is displayed to the right of the icon. Decrease - 10 10 Current Value 3 Increase + Previous Menu Enter/Accept Figure 2-4. + / - Change Button Menu To increase or decrease the value, 1. Touch the + or - to adjust brightness or contrast. The numeric value and the display will change immediately.
Using the Enable/Disable Change Button Menu The image below is a sample of a menu with an Enable/Disable toggle. It is used to turn an option on or off. 40 seconds Disabled Options Disabled Current Status Middle Previous Menu Figure 2-5. Enable/Disable Change Button Menu 1. Touch the Option Button to toggle between enable and disable. The current setting appears to the right. 2. When you are finished, touch the Previous Menu button.
OCP Menu Structure The OCP menu is structured as shown on the following pages. A top level menu screen is shown followed by a description of the options on the screen. A table that outlines the complete structure of the menu is also provided. Each box in the table represents an OCP display menu. Use this information to assist you in setting printer options. Main Menu The Main Menu screen is shown below. A description of the icons that make up the screen follows.
Information Menu When you touch the information icon on the Main Menu this screen is displayed. You can use it to determine the current settings and status of the options described below. See Table 2-2 on page 2-10 for the complete Information Menu structure. Figure 2-7. Information Menu Printer Touch to display information about the engine and controller software revision, error counts, and the current paper type and source settings.
Table 2-2.
Printer Menu When you select Printer icon from the Main Menu, this screen is displayed. You use the Printer Menu to gain access to the printing options described below. See Table 2-3 beginning on page 2-16 for the complete Printer Menu structure. Figure 2-8. Printer Menu Paper Source ■ Default Defines the default paper tray. Use this when the paper source is not designated by a host command. If a command from the host defines the paper source, the OCP setting is ignored.
■ Paper Weight Defines the paper weight to desired input tray. The paper weight screen displays currently defined paper weight, and redefine to desired paper weight by this screen. See “Paper Sizes, Paper Weights, Paper Types and Paper Color” on page 3-3 for more information. ■ HV Adjust The print position can be adjusted vertically and horizontally using the HV Adjust option. The white arrow on the HV Adjust screen indicates paper feed direction.
Paper Output ■ Default Output Use this when the output tray is not designated by a host command. If a command from the host defines the output tray, the OCP setting is ignored. ■ Stacking Level Defines the Upper limit of the stacking level of each output tray. This option can be adjusted to three settings: 50%, 75% or 100%.
Options ■ Wait Timeout Defines the waiting period (in seconds) from reception of last data to the reception of next data. If data is not received within the defined period, the job is cancelled. A command from the host will override the OCP setting. ■ LPD Queuing Can be set to enable or disable. When set to disable, printer does not accept next job via LPR/LPD protocol until current job process is completed. ■ Duplex Always Can be set to enable or disable.
Test Print Use this button to prints the test pattern for checking the print quality or the print position. Following test patterns are available in this menu. ■ Cross Pattern This option prints the combination of Horizontal/Vertical/Diagonal lines for checking the print position. This pattern is printed by duplex. ■ Raster Pattern This option prints the 8 page of the raster pattern and 8 page of the blank pages (total 16 pages) for checking the print quality. This pattern is printed by simplex.
Table 2-3.
Table 2-3.
Table 2-3.
Setup Menu When you select Setup icon from the Main Menu, this screen is displayed. Use it to gain access to the Setup option screens that are described below. See Table 2-4 on page 223 for the complete Setup Menu structure. Figure 2-9. Setup Menu OCP ■ Brightness Brightness of the OCP can be adjusted. The range is 1 to 16. The factory default is 10. NOTE: This option is not displayed in the production model after April ‘06. ■ Contrast Contrast of the OCP can be adjusted. The range is 1 to 16.
System The System option is password protected. Contact your System Administrator if you need access to these options. ■ Software Log Create software log ■ Network Defines the parameters of the network. The standard network (10/100/1000B-T) is displayed as “Network (AUX)”. If the Multi-protocol NIC option (10/100B-T) is installed, “Network (NIC)” is also displayed. Following parameters can be set to each networks. ❒ IP Address Can be set desired IP Address. Factory default is 192.0.0.1.
■ Energy Save Time Defines the waiting time (in minutes) to enter the Energy Save Mode when Energy Save Mode is enabled. ■ Password Use to change the System password. The system password is used by your System Administrator and provides access to the system parameters. ■ Auto Online Can be set to enable or disable. When set to enable, printer automatically return from offline to online about 7 minutes elapsed after last OCP operation in offline state.
Consumables Touch to display the user consumable options, which include replacing the developer mix, OPC Sheet and fuser web. ■ Developer Mix Select exhaust to empty old developer mix, then select Supply to replenish with new developer mix. The counter is automatically reset. ■ OPC ❒ OPC Sheet Select the Winding OPC Sheet to wind the OPC Sheet. ❒ Counter Select the Counter to reset the winding count when replacing the OPC Sheet.
Table 2-4.
Reports Menu When you select Reports icon from the Main Menu, this screen is displayed. You use it to print the reports described below. Figure 2-10. Reports Menu Status Touch to print a status report and return to the Main Menu. The status report shows the current configuration of the printer and printer usage information. Demo Touch to print a demo report and return to the Main Menu. The demo report shows the printer specifications such as speed, paper handling, resolution, etc.
Jobs Menu When you select Jobs icon from the Main Menu, this screen is displayed. You use the Jobs Menu to canceling print jobs in the printer. Job-01 1/3-12 ““ 16:02 P Job-02 0/1-1 ““ 16:03 P Text-fil 0/1-1 ““ 16:08 P List of Jobs Scroll Bar Figure 2-11. Jobs Menu List of Jobs Received jobs in the printer are listed in the screen. Contents of the list is shown below.
Sub Panel Sub panel is equipped to each Input and Output Tray. The contents of sub panel are shown below. Paper Size LED Select LED Paper Level Indicator (LED 1) (LED 2) (LED 3) Lock LED Down Switch Figure 2-12. Sub Panel Paper Size LED Indicates paper size that is loaded in the Input Tray or stacked in the Output Tray. See “Paper Size Indication” on page 3-4 for indication of each paper size. Select LED When this LED is ON, it means the Tray is currently selected.
Chapter 3 Paper Handling What This Chapter Provides This chapter contains information on the following topics.
Paper To obtain good print quality, use the recommended paper and properly position it in the correct trays. For the loading paper, see “Loading Paper” on page 3-7. Refer to Appendix B for detailed information about paper specifications and printing on special print media. Unacceptable Paper Avoid using the following media as they cause paper jams and print quality problems.
Paper Sizes, Paper Weights, Paper Types and Paper Color Paper Size The following table show which paper sizes can be used in this printer. The paper size is shown in both millimeters and inches. ■ The term SEF indicates the paper is being fed into the printer short edge first and the term LEF indicates the paper is being fed into the printer long edge first. ■ This printer classifies paper size into “Standard” and “Custom” by using “Custom Size Switch” in the each tray.
Paper Size Indication Each Input Tray and Output Tray is equipped with the Paper Size LED for indicating current loaded or stacked paper size in the tray. Following table shows paper size indication for each paper size. Table 3-2.
Paper Weights The printer can define the following paper weights in all paper trays, including the HCF. Paper Size and Feed Orientation Paper Weights B5(LEF), A4(LEF), Letter(LEF), Legal(LEF), Executive(LEF), Folio(LEF) and Custom Size: Side edge =< 215.9mm (8.5”) From 60g/m2 (16lbs) to 199g/m2 (110(index)lbs) A4(SEF), B4(SEF), A3(SEF), Letter(SEF), Legal(SEF), Ledger(SEF), Super B(SEF), Folio(SEF) and Custom Size: Side edge > 215.9mm (8.
Paper Color The printer can define the following paper color in all paper trays, including the HCF. ■ White ■ Pink ■ Yellow ■ Buff ■ Goldenrod ■ Blue ■ Green Additionally, user can define desired color name as the custom color. The custom color can be defined up to 80 colors.
Loading Paper Load paper into the trays according to the instructions that follow. Thoroughly understand and follow the instructions to prevent any paper troubles such as paper jams and paper skew. See “Loading Special Media” on page 3-13 for directions on loading prepunched and preprinted paper. Paper can be loaded while a print job is running, except into the tray that is currently in use.
■ Tears, Creases, Dog-eared corners Paper jams or paper skew may be caused in the Input Tray. Dog-eared corner Tear Crease Figure 3-2. Proper Paper Handling (2) ■ Curled edges The Dram Wrap jam may be caused. Curled Edge Figure 3-3. Proper Paper Handling (3) ■ Burrs The Dram Wrap jam may be caused. Burr Figure 3-4. Proper Paper Handling (4) When paper jam is occurred, turn the paper in the Input Tray upside down. It may prevent frequently paper jams caused by this defect.
Loading Paper in Tray 1. Unlock the Tray by pressing the Down Switch if the Lock LED is ON. Lock LED Down Switch Figure 3-5. Loading Paper in Tray (1) NOTE: Tray is locked when paper is remaining in the tray. If you press the Down Switch, wait until the Lock LED is OFF. 2. Open the Tray by pulling it by the handle. Figure 3-6.
3. Unpack the paper, and hold the paper on your hand. Figure 3-7. Loading Paper in Tray (3) NOTE: Do not hold too much paper at a time. Pick up only 200 - 500 sheet at a time. 4. Place the paper into the Tray. Figure 3-8. Loading Paper in Tray (4) NOTE: Gently place the paper on top. To prevent any damage to the paper edge, do not slide the paper on the table. Place the paper to fit the Front-Left corner in the Input Tray.
5. Move the Paper Guide and contact it to the paper edge. Paper Guide Custom Size Switch Figure 3-9. Loading Paper in Tray (5) NOTE: Confirm that there is no large gap between the paper and the Paper Guide. A paper jam may be caused if there is large gap (more than 1mm). 6. Paper can be added until the Max. Level Indicator Max. Level Indicator Figure 3-10. Loading Paper in Tray (6) NOTE: Do not add the paper more than the max. level indication.
7. If the paper size you have loaded is a standard size, set the Custom Size Switch to “Standard” position. If the paper size you have loaded is a non-standard or a custom size, set the Custom Size Switch to “Custom” position. Figure 3-11. Loading Paper in Tray (7) NOTE: Standard paper sizes are shown in a table “Paper Sizes, Paper Weights, Paper Types and Paper Color” on page 3-3. 8. Gently close the Tray.
Loading Special Media Pre-punched Paper Load pre-punched paper as indicated in the following diagrams. Refer to Appendix B for more information about using pre-punched paper. Table 3-3.
Loading Pre-printed Paper Load pre-printed paper as indicated in the following table. Refer to Appendix B for more details about using pre-printed paper. Table 3-4.
Setting the Non-Standard Paper Size If the paper size you have selected is a non-standard size, you must set the paper size using the OCP. First, follow the steps for loading paper into the desired tray, then perform these steps. 1. Before closing the tray, set the Custom Size Switch located in the tray to “Custom” position Figure 3-12. Setting the Non-Standard Paper Size(1) 2. To display the Paper Size screen, making the following selection on the OCP: Printer/Paper Source/Paper Size Figure 3-13.
3. Select desired paper tray to set the paper size. Figure 3-14. Setting the Non-Standard Paper Size (3) 4. If the paper size you have loaded is already listed, then touch desired paper size button, and touch the “ ” button. The display returns to Select Paper Source screen and the size you have entered is shown. Figure 3-15. Setting the Non-Standard Paper Size (4) 5. If the paper size you have loaded is the custom size, then touch the Custom Size button.
6. On the Custom Paper Size screen, select the unit of paper size, and touch the value box for the leading edge (the arrow in the illustration points to the leading edge). The Custom Paper Size input screen is displayed. Leading Edge Value Box Unit of paper size Figure 3-17. Setting the Non-Standard Paper Size (6) 7. Using the ten key pad, enter the value for the leading edge of the paper. Ten Key Pad Figure 3-18. Setting the Non-Standard Paper Size (7) 8. Touch the “ ” button.
10. Using the ten key pad, enter the value for the side edge of the paper. 11. Touch the “ ” button. The display returns to Custom Paper Size screen and now both values you have entered are displayed. 12. Touch the “ ” button. Your custom paper size settings are now saved.
Setting the Paper Weight Value When you load paper into the tray, you must set the paper weight value by using the OCP. CAUTION! You must set the correct paper weight value. The incorrect paper weight value may cause paper jam. 1. To display the Paper Weight screen, make the following selection from the OCP: Printer/Paper Source/Paper Weight Figure 3-20. Setting the Paper Weight Value (1) 2. Select desired paper tray to set the paper weight. The Paper Weight input screen is displayed. Figure 3-21.
3. Select the unit of paper weight, and enter the paper weight value by using the Ten Key Pad. Unit of paper weight Ten Key Pad Figure 3-22. Setting the Paper Weight Value (3) 4. Touch the “ ” button. The display returns to Select Paper Source screen and now paper weight value you have entered are displayed.
Setting the HV Adjust Values The HV adjust feature is used when it is necessary to shift the image on the printed page. You can shift the image – 0.25 in. (– 6.3 mm). When printing in duplex mode, you can set different HV adjust values for the front side and back side of the paper. 1. To display the HV Adjust screen, make the following selections from the OCP: Printer/Paper Source/HV Adjust Figure 3-23. Setting the HV Adjust Values (1) 2.
4. Using the Ten Key Pad, enter the value for the vertical image position (feed direction) of the paper. For example, entering + 0.25 moves the image 0.25 in. to the right on the printed page. Ten Key Pad Figure 3-26. Setting the HV Adjust Values (4) 5. Touch the “ ” button. The display returns to the HV Adjust screen and the value you have entered is shown. 6. Touch the horizontal position value box. The display returns to HV Adjust Input. Horizontal Position Value Box Figure 3-27.
Setting the Table Adjust Table Adjust is a function for adjusting the table height of the Input Tray. This function is used when try to resolve occurrence of following paper jams.
2. Select desired paper tray to adjust the table height. If the paper weight in the tray is less than 75g/m2, select the “Thin” button. If the paper weight is 75g/m2 or above, select the “Thick” button. Figure 3-29. Setting the Table Adjust (2) 3. Change the Table Adjust setting refer to following guidelines, and touch the “ ” button. ■ If “Paper Jam xxxx” is occurred, change to “+1”. If “Paper Jam xxxx” is not solved, change to “+2”. ■ If “Double Feed Jam xxxx” is occurred, change to “-1”.
Setting the Paper Moisture This function is used when try to resolve occurrence of following paper jams. ■ Dram Wrap (E17A, E17B) The Paper Moisture can be set to the each Input Tray independently. NOTE: Before using this function, check the deformation of the paper in the Tray, such as curl, waving or burrs. If the paper has deformation, remove the deformed paper in the Tray. If other paper is loaded after changing the Paper Moisture setting, paper jams listed above may occur.
3. Change the Paper Moisture setting refer to following guidelines, and touch the “ ” button. ■ If the paper contains moisture, change to “Higher”. If “Dram Wrap” is not solved, change to “Highest”. ■ If the paper is dry, change to “Lower”. The display returns to the Select Paper Source screen and Paper Moisture setting you have entered are displayed. Figure 3-33.
Preparing the Stacker Set the Basket into the Stacker according to the instructions that follow. Set the Basket into the Stacker 1. Confirm that the Lock LED is OFF. Lock LED Figure 3-34. Set the Basket into the Stacker (1) 2. Pull out the Drawer by pulling it by the handle. Figure 3-35. Set the Basket into the Stacker (2) 3. Set the empty Basket on the Drawer. Figure 3-36. Set the Basket into the Stacker (3) 4. Close the Drawer.
Removing Paper Removing Paper from the Stacker 1. Set the Basket Lift Tool on the floor. Figure 3-37. Removing Paper from the Stacker (1) 2. Unlock the Drawer by pressing the Down Switch if the Lock LED is ON. Figure 3-38. Removing Paper from the Stacker (2) NOTE: Drawer is locked during the Lock LED is ON. If you press the Down Switch, wait until the Lock LED is OFF.
3. Pull out the Drawer by pulling it by the handle. Figure 3-39. Removing Paper from the Stacker (3) NOTE: Gently pull out the drawer to prevent collapse of paper stacking. 4. Remove the Basket from the Drawer. CAUTION! Depending on amount of paper, the Basket is very heavy. Take care not to hurt your back when lifting a heavy Basket. Figure 3-40.
5. Put and drop the Basket onto the Basket Lift Tool. Figure 3-41. Removing paper from the Stacker (5) 6. Remove the paper from the Basket.
Chapter 4 Care and Maintenance What This Chapter Provides This chapter contains the following information: ■ Replacing Consumables ■ Clearing Paper Jams ■ Cleaning the Printer ■ Handling and Storing Consumables Care and Maintenance OG L 00 4-1
Replacing Consumables When a consumable needs to be replaced, the printer stops printing and displays an error message indicating which consumable should be replaced. The following table shows the life expectancy of each consumable. Table 4-1.
Adding Toner When the OCP displays the message Toner Low, add the toner. 1. Open the Toner Supply Cover. Toner Supply Cover Figure 4-1. Adding Toner (1) 2. Make sure that the mouth of the toner bottle is closed. Rotate the toner bottle up and down with shaking about 10times. 10 Times Figure 4-2. Adding Toner (2) CAUTION! Toner is not harmful to the human body, but if some toner has come in contact with your skin or clothes, you should wash it immediately with cold water.
3. Hold the toner bottle handle, and position the toner bottle on the bottle tray while inserting it into the rear end of the bottle tray. NOTE: If the toner bottle is not properly set on the bottle tray, you cannot perform the next step. Figure 4-3. Adding Toner (3) 4. Pull the toner bottle toward you until it stops. Figure 4-4. Adding Toner (4) NOTE: If the toner bottle is not pulled until it is completely seated, the toner may leak at the time of replacement or may be insufficiently added.
5. Pull the sealing tape away from the toner bottle. Figure 4-5. Adding Toner (5) 6. Tap the top of the toner bottle about 10 to 15 times. Figure 4-6. Adding Toner (6) NOTE: If you do not tap on the toner as described above, the toner may not be added completely. Be sure to tap on the top of the toner bottle. If you tap on the side of the bottle, the toner may leak. 7. Push the toner bottle back to its original loading position and remove it. Figure 4-7.
8. Close the Toner Supply Cover and discard the empty toner bottle. NOTE: Do not add the toner before the OCP screen displays “Toner Low”. Always add one bottle of toner (1.36kg) at any one time. Never use the collected waste toner. The collected waste toner may includes foreign matter. The foreign matter in the toner can damage the OPC Sheet, causing a print problems. The toner should be used within one year after purchase. Once the toner is unsealded, use it immediately and do not keep it for later use.
Replacing the Toner Bag When the OCP displays the message Toner Bag Full, replace the Toner Bag with a new one. 1. Open the Front Cover (R). Figure 4-8. Replacing the Toner Bag (1) 2. Lift the toner bottle latch arm to unhook the ring, and gently pull out the toner bottle. Ring Latch Arm Toner Bottle Figure 4-9. Replacing the Toner Bag (2) 3. Gently remove the toner bag from the toner bottle. 4. Attach the seal onto the Toner Bag to prevent splashing the toner.
5. Open a new toner bag and bend the paper stays. Toner Bag Paper Stay Figure 4-10. Replacing the Toner Bag (3) 6. Set the new toner bag in the toner bottle. 7. Return the toner bottle to its original position, and lock it. 8. Close the Front Cover (R). 9. Put the used toner bag in the supplied polyethylene bag, and properly dispose it. WARNING! Waste materials should be disposed of or incinerated under conditions which meet all federal, state and local environmental regulations.
Replacing the Developer Mix When the OCP displays the message Developer Mix. End of Life, replace the Developer Mix. Replacing the Developer Mix. is a two-phase process. First you exhaust the Developer Mix., and then you supply it. Exhausting the Developer Mix 1. Have on hand an empty developer bottle. 2. Open the Front Cover (L). Figure 4-11. Replacing the Developer Mix (1) 3. Attach the empty developer bottle to the Developer Duct so that the slit of the bottle fits the projection of the duct.
4. Lock the empty developer bottle by turning the developer bottle cap about 160 degrees in the direction of the arrow until it stops. Figure 4-13. Replacing the Developer Mix (3) CAUTION! Hold the developer bottle when you turn the cap so that the bottle is not turned together with the cap. 5. To start the exhaust process, make the following selections from the OCP and touch the “ -- ”button: Setup / Consumable / Developer Mix / Exhaust Figure 4-14.
6. Following screen is displayed during the exhaust process. The exhaust process takes approximately 2 minutes. Figure 4-15. Replacing the Developer Mix (5) 7. When the exhaust process is done, following screen is displayed. Touch the “ ” button. Figure 4-16. Replacing the Developer Mix (6) 8. Remove the developer bottle by turning the bottle cap back about 160 degrees in the direction of the arrow until it clicks. Figure 4-17.
Supplying the Developer Mix 1. Take the new developer bottle out of the box and shake it 5 or 6 times. Figure 4-18. Replacing the Developer Mix (8) 2. Remove the duct cap from the developer duct. Figure 4-19. Replacing the Developer Mix (9) 3. Set the new developer bottle to the developer duct. Figure 4-20.
4. Lock the bottle in place by turning the developer bottle cap about 160 degrees in the direction of the arrow until it stops. Figure 4-21. Replacing the Developer Mix (11) CAUTION! Hold the developer bottle when you turn the cap so that the bottle is not turned together with the cap. Incorrect setting of the Developer Bottle cause damage to the Developer Unit. Make sure the setting of the Developer Bottle before go to next step. 5.
6. Following screen is displayed during the supply process. The supply process takes approximately 2 minutes. Figure 4-23. Replacing the Developer Mix (13) NOTE: Tap on the top of the developer bottle to empty it. Figure 4-24. Replacing the Developer Mix (14) 7. When the supply process is done, following screen is displayed. Touch the “ ” button. Figure 4-25.
8. Turn the bottle cap back about 160 degrees in the direction of the arrow until it stops and remove the developer bottle. Figure 4-26. Replacing the Developer Mix (16) 9. Place the duct cap back on the developer duct. 10. If the developer spills out, wipe it away thoroughly. NOTE: Do not dispose the empty developer bottle after replacing. keep it until next developer replacement because it will be used at that point. CAUTION! If the developer is spilled out on the floor, the floor becomes very slippy.
11. Close the Front Cover (L). NOTE: After the OCP displayed “Developer Mix. End of Life” for the first time, the printer can still prints about 60,000 sheets of paper by pressing the “ ” key. (The sheet count may be changed by the number of rotations of photoconductor drum.) However, The developer should be replaced without the delay because the print quality may be affected. Do not use more than one bottle of developer at any one time.
Replacing the Fuser Cleaning Web When the OCP displays the message Fuser Web End of Life, replace the Fuser Cleaning Web with a new one. 1. Open the Front Cover (R) and Front Cover (L). Figure 4-27. Replacing the Fuser Cleaning Web (1) 2. Hold up the Fuser Latch and pull out the Fuser Unit. Fuser Latch Fuser Unit Figure 4-28. Replacing the Fuser Cleaning Web (2) WARNING! The Fuser Unit is very hot.
3. Pull down the Web Cassette Latch and pull out the Web Cassette. Figure 4-29. Replacing the Fuser Cleaning Web (3) 4. Remove the Fuser Cleaning Web from the Web Cassette Figure 4-30. Replacing the Fuser Cleaning Web (4) 5. Take the vinyl package away from the new Fuser Cleaning Web. 6. Put the new Fuser Cleaning Web onto the Web Cassette. 7. Push the Web Cassette back to the original position. Figure 4-31.
8. Push the Fuser Unit back to the original position. Figure 4-32. Replacing the Fuser Cleaning Web (6) 9. Close the Front Cover (R) and Front Cover (L). 10. To clear the usage counter for the Fuser Web, make the following selections from the OCP, and touch the “ -- ” button: Setup / Consumable / Fuser Web / Figure 4-33.
Replacing the Fine Filter The OCP displays Fine Filter End of Life, replace the Fine Filter with a new one. 1. Open the SF Cover. SF Cover Figure 4-34. Replacing the Fine Filter (1) 2. Push the lever to open the CF Door. Lever CF Case Figure 4-35.
3. Tilt the CF Case toward the Air System side. 4. Pull out the Fine Filter to remove it Figure 4-36. Replacing the Fine Filter (3) NOTE: Attach the seal supplying with the new Fine Filter onto the opening of the Fine Filter to prevent splashing the toner. 5. Set the new Fine Filter into the CF Case. 6. Close the CF Door. 7. Close the SF Cover. 8. Place the old Fine Filter in a polyethylene bag and properly dispose of it.
Winding the OPC Sheet The OCP displays OPC Sheet End of Life, Winding the OPC Sheet by performing the following step. NOTE: Following step can perform if you have a permission to winding the OPC Sheet. 1. To start the winding process, make the following selections from the OCP, and and touch the “ -- ” button: Setup / Consumable / OPC / Winding OPC Sheet Figure 4-37. Winding the OPC Sheet (1) 2. Following screen is displayed during the supply process. Figure 4-38.
3. When the winding process is done, following screen is displayed. Touch the “ ” button. Figure 4-39. Winding the OPC Sheet (3) NOTE: After the OCP displayed “OPC Sheet End of Life” for the first time, the printer can still prints about 30,000 sheets of paper by pressing the “ ” key. (The sheet count may be changed by the number of rotations of photoconductor drum.) However, The OPC Sheet should be wound without the delay because the print quality may be affected.
Clearing Paper Jams When paper jam is occurred, the papers during printing are remained in the printer, and the OCP displays the message and the location of the remained papers. Followings are basic steps to clearing paper jam. ■ If the paper is remained around the Input Station, “Please open Regist cover first” message is displayed. When this message is displayed, open the Regist cover and remove papers according to the “Regist Cover” on page 4-25. Figure 4-40.
Regist Cover When the OCP displays “Please open Regist cover first”, open the Regist Cover and remove papers. Follow the steps below to clear paper from the Regist Cover. 1. Open the Transit Path Front Cover if the printer has the High Capacity Feeder. If the printer does not have the High Capacity Feeder, skip this step. Figure 4-42. Clearing Paper from the Regist Cover (1) 2. Open the Regist Cover. Figure 4-43.
3. Remove the jammed paper. Paper along the paper path is automatically ejected onto the Regist Cover. Figure 4-44. Clearing Paper from the Regist Cover (3) 4. Close the Regist Cover. 5. Open the Transit Path Paper Guide if the printer has the High Capacity Feeder. If the printer does not have the High Capacity Feeder, skip this step and go to the Step 9. Figure 4-45. Clearing Paper from the Regist Cover (4) 6. Remove the jammed paper. Paper along the paper path is automatically ejected. 7.
Input Station Area If the OCP indicates the paper location as shown below, the paper is remained in the Input Station area. Paper in the Input Station area Figure 4-46. Clearing Paper from the Input Station Area (1) Follow the steps below to clear paper from the Input Station area. 1. Open the Front Cover (L). Figure 4-47. Clearing Paper from the Input Station Area (2) 2. Rotate the knob to feed the paper. Figure 4-48.
3. Open the Paper Guide and remove the paper. Figure 4-49. Clearing Paper from the Input Station Area (4) 4. Open the Paper Guide and remove the paper. Figure 4-50. Clearing Paper from the Input Station Area (5) 5. Close the Paper Guide. 6. Close the Front Cover (L). 7. Touch “ ” button on the OCP to clear any error messages.
Regist Station Area If the OCP indicates the paper location as shown below, the paper is remained in the Regist Station area. Paper in the Regist Station area Figure 4-51. Clearing Paper from the Regist Station Area (1) Follow the steps below to clear paper from the Regist Station area. 1. Open the Front Cover (L). Figure 4-52. Clearing Paper from the Regist Station Area (2) 2. Rotate the knob to feed the paper. Figure 4-53.
3. Rotate the knob to feed the paper, and remove the paper. Figure 4-54. Clearing Paper from the Regist Station Area (4) 4. Close the Front Cover (L). 5. Touch “ ” button on the OCP to clear any error messages.
Paper Feed Area If the OCP indicates the paper location as shown below, the paper is remained in the paper feed area. Paper in the Paper Feed area Figure 4-55. Clearing Paper from the Paper Feed Area (1) Follow the steps below to clear paper from Paper Feed area. 1. Open the Front Cover (R) and Front Cover (L). Figure 4-56. Clearing Paper from the Paper Feed Area (2) 2. Rotate the knob to open the Transfer Unit. Transfer Unit knob Figure 4-57.
3. Rotate the knob to feed the paper. Figure 4-58. Clearing Paper from the Paper Feed Area (4) 4. Remove the paper. Figure 4-59. Clearing Paper from the Paper Feed Area (5) CAUTION! Surface of the Photoconductor Drum (OPC Sheet) is very sensitive. Carefully remove a paper to avoid scratch the surface of the Photoconductor Drum. 5. Rotate the Knob to return the Transfer Unit. Figure 4-60.
6. Open the Paper Guide and remove the paper. Figure 4-61. Clearing Paper from the Paper Feed Area (7) 7. Close the Paper Guide. 8. Hold up the Fuser Latch and pull out the Fuser Unit. Fuser Latch Fuser Unit Figure 4-62. Clearing Paper from the Paper Feed Area (8) CAUTION! The paper in the Fuser Unit must be removed by step 8 to step 14 when the Fuser Jam is happened. If the paper remains in the Fuser Unit, paper is scorched, or it causes another paper jam, or it causes some mechanical damage.
9. Rotate the knob to release the internal roller. Figure 4-63. Clearing Paper from the Paper Feed Area (9) 10. Pull out the Web Cassette. Figure 4-64. Clearing Paper from the Paper Feed Area (10) 11. Open the Fuser Unit Cover and Paper Guide. Figure 4-65.
12. Remove the paper to right directions, and close the Fuser Unit Cover. Figure 4-66. Clearing Paper from the Paper Feed Area (12) WARNING! The Fuser Unit is very hot. Do not touch any parts of the Fuser Unit except those parts which are used to remove the paper. It is better to use the Bamboo Tweezers to remove the paper. (The Bamboo Tweezers is an attached accessory.) NOTE: Remove (draw out) the paper from the Fuser horizontally.
13. Close the Fuser Unit Cover and Paper Guide, and push back the Web Cassette into the Fuser Unit. Figure 4-67. Clearing Paper from the Paper Feed Area (13) CAUTION! Incompletion of closing the Fuser Unit Cover and the Paper Guide cause damage to the Fuser Unit. Make sure the Fuser Unit Cover and the Paper Guide are completely closed. 14. Rotate the knob to return the internal roller. Figure 4-68. Clearing Paper from the Paper Feed Area (14) 15. Push back the Fuser Unit into the printer. Figure 4-69.
16. Open the Paper Guide and remove the paper. Figure 4-70. Clearing Paper from the Paper Feed Area (16) 17. Rotate the knob to feed the paper, and remove the paper. knob Figure 4-71. Clearing Paper from the Paper Feed Area (17) 18. Close the Paper Guide. Figure 4-72.
19. Open the Paper Guide and remove the paper. Figure 4-73. Clearing Paper from the Paper Feed Area (19) 20. Rotate the knob to feed the paper. Figure 4-74. Clearing Paper from the Paper Feed Area (20) 21. Open the Paper Guide and remove the paper. Figure 4-75.
22. Open the Paper Guide and remove the paper. Figure 4-76. Clearing Paper from the Paper Feed Area (22) 23. Open the Paper Guide. Figure 4-77. Clearing Paper from the Paper Feed Area (23) 24. Rotate the knob to feed the paper, and remove the paper. knob Figure 4-78.
25. Close the Paper Guide. Figure 4-79. Clearing Paper from the Paper Feed Area (25) 26. Open the Paper Guide. Figure 4-80. Clearing Paper from the Paper Feed Area (26) 27. Remove the paper. Figure 4-81.
28. Close the Paper Guide. Figure 4-82. Clearing Paper from the Paper Feed Area (28) 29. Close the Front Cover (R) and Front Cover (L). 30. Touch “ ” button on the OCP to clear any error messages.
Container Stacker If the OCP indicates the paper location as shown below, the paper is remained in the Container Stacker. Paper in the Container Stacker Figure 4-83. Clearing Paper from the Container Stacker (1) Follow the steps below to clear paper from the Container Stacker. 1. Open the CSx Front Cover L. Figure 4-84. Clearing Paper from the Container Stacker (2) 2. Rotate the knob to feed the paper. Figure 4-85.
3. Open the Paper Guide and remove paper. Figure 4-86. Clearing Paper from the Container Stacker (4) 4. Open the Paper Guide and remove the paper. Figure 4-87. Clearing Paper from the Container Stacker (5) 5. Open the Paper Guide and remove the paper. Figure 4-88.
6. Open the Upper Drawer and remove the Basket. Figure 4-89. Clearing Paper from the Container Stacker (7) NOTE: Gently pull out the drawer to prevent collapse of paper stacking. 7. Push back the Drawer into the Stacker. Figure 4-90. Clearing Paper from the Container Stacker (8) 8. Remove the paper from the stacker. Figure 4-91.
9. Open the Drawer again and set the Basket. Push back the Drawer into the Stacker. Figure 4-92. Clearing Paper from the Container Stacker (10) NOTE: Take the stacked paper out before return the Basket. If the stacked paper is left in the Basket, paper stacking may be collapsed. 10. Pull out the Lower Drawer and remove the Basket. Figure 4-93. Clearing Paper from the Container Stacker (11) NOTE: Gently pull out the drawer to prevent collapse of paper stacking.
11. Push back the Drawer into the Stacker. Remove the paper from the Stacker Figure 4-94. Clearing Paper from the Container Stacker (12) 12. Pull out the Drawer again and set the Basket. Push back the Drawer into the Stacker. Figure 4-95. Clearing Paper from the Container Stacker (13) NOTE: Take the stacked paper out before return the Basket. If the stacked paper is left in the Basket, paper stacking may be collapsed.
13. Open the CS1 Front Cover U if the CS2 is installed. Figure 4-96. Clearing Paper from the Container Stacker (14) 14. Open the Paper Guide and remove the paper. Figure 4-97. Clearing Paper from the Container Stacker (15) 15. Close the CSx Front Cover L and CS1 Front Cover U. 16. Touch “ ” button on the OCP to clear any error messages.
High Capacity Feeder (HCF) If the OCP indicates the paper location as shown below, the paper is remained in the High Capacity Feeder (HCF). Paper in the High Capacity Feeder Figure 4-98. Clearing Paper from the High Capacity Feeder (1) Follow the steps below to clear paper from the High Capacity Feeder (HCF). 1. Open the HCFx Front Cover. Figure 4-99. Clearing Paper from the High Capacity Feeder (2) 2. Open the Transit Path Paper Guide. Figure 4-100.
3. Remove the jammed paper. Paper along the paper path is automatically ejected. 4. Close the Transit Path Paper Guide. 5. Rotate the Knob to feed the paper. Figure 4-101. Clearing Paper from the High Capacity Feeder (4) 6. Open the Paper Guide and remove the paper. Figure 4-102. Clearing Paper from the High Capacity Feeder (5) 7. Open the Paper Guide and remove the paper. Figure 4-103.
8. Open the HCFx Top Cover. Figure 4-104. Clearing Paper from the High Capacity Feeder (7) 9. Open the Paper Guide and remove the paper Figure 4-105. Clearing Paper from the High Capacity Feeder (8) 10. Close the HCFx Front Cover and HCFx Top Cover. 11. Touch “ ” button on the OCP to clear any error messages.
Transit Pass Unit Type 156 If the OCP indicates the paper location as shown below, the paper is remained in the Transit Pass Unit Type 156. Paper in the Transit Pass Unit Type 156 Figure 4-106. Clearing Paper from the Transit Pass Unit Type 156 (1) Follow the steps below to clear paper from the Transit Pass Unit Type 156. 1. Open the FTU Front Cover. Figure 4-107. Clearing Paper from the Transit Pass Unit Type 156 (2) 2. Open the L Paper Guide. Figure 4-108.
3. Remove the jammed paper. Paper along the stacker paper path is automatically ejected. 4. Rotate the Knob to feed the paper. Figure 4-109. Clearing Paper from the Transit Pass Unit Type 156 (4) 5. Remove the jammed paper. 6. Close the L Paper Guide and the Front Cover.
Cleaning the Printer In order to maintain print quality, thoroughly clean the printer following the instructions below. When cleaning the printer, pay particular attention to the notes and cautions for safe maintenance. Following table shows cleaning items and intervals. Table 4-2.
Cleaning the Printer Covers 1. Wipe with a water-moistened, lint-free, soft cloth. 2. Dry with a clean, lint-free soft cloth. Cleaning Trays 1. Pull out the Tray and remove the paper. 2. Using a toner-safe vacuum cleaner, remove paper dust, dirt, and other foreign matter from the Tray. Ensure that the corners are thoroughly cleaned. Paper Height Sensor Figure 4-110. Cleaning Trays CAUTION! The Paper Height Sensor in the Tray is sensitive.
Cleaning the Container Baskets 1. Pull out the Drawer and remove the Basket. Remove the paper from the Basket. Figure 4-111. Cleaning the Container Baskets (1) 2. Using a toner-safe vacuum cleaner, remove paper dust, dirt, and other foreign matter from the Basket. Ensure that the corners are thoroughly cleaned. Figure 4-112. Cleaning the Container Baskets (2) 3. Set the Basket onto the Drawer and push back it into the printer.
Cleaning the Toner Bottle Joint 1. Open the Toner Supply Cover. 2. Clean inside the Toner Supply Cover by wiping any visible toner away with a dry, lint-free cloth. Toner Supply Cover Toner Bottle Joint Figure 4-113. Cleaning the Toner Bottle Joint 3. Close the Toner Supply Cover.
Cleaning the Discharger and the Detach Corotron 1. Open the Front Cover (R) and Front Cover (L). Figure 4-114. Cleaning the Discharger and the Detach Corotron (1) 2. Pull out and push back the DC Cleaning Bar and the Cleaning Bar (TR) several times to clean the Discharger and the Detach Corotron. DC Cleaning Bar Cleaning Bar (TR) Figure 4-115. Cleaning the Discharger and the Detach Corotron (2) 3. Push back the DC Cleaning Bar and Cleaning Bar (TR) to original position. 4.
Clearing the Inverter Valve Piece 1. Open the Front Cover (R). Figure 4-116. Cleaning the Inverter Valve Piece (1) 2. Open the Paper Guide. Figure 4-117. Cleaning the Inverter Valve Piece (2) 3. Clean the top of Inverter Valve Piece by wiping any toner with a Lint-free soft cloth. Inverter Valve Piece Figure 4-118.
4. Close the Paper Guide. Figure 4-119. Cleaning the Inverter Valve Piece (4) 5. Close the Front Cover (R).
Cleaning the paper guide of the Fuser Unit 1. Open the Front Cover (R) and Front Cover (L). Figure 4-120. Cleaning the paper guide of the Fuser Unit (1) 2. Hold up the Fuser Latch and pull out the Fuser Unit. Fuser Latch Fuser Unit Figure 4-121. Cleaning the paper guide of the Fuser Unit (2) 3. Open the Paper Guide-in Assembly of the Fuser Unit and clean it by wiping any toner with a Lint-free soft cloth. Paper Guide-in Assembly Figure 4-122. Cleaning the paper guide of the Fuser Unit (3) 4.
6. Clean the BR paper Guide Assembly and the HR Paper Guide Assembly by wiping any toner with a Lint-free soft cloth. BR Paper Guide Assembly HR Paper Guide Assembly Top Cover Assembly Figure 4-123. Cleaning the paper guide of the Fuser Unit (4) 7. Close the Top Cover Assembly of the Fuser Unit. 8. Push back the Fuser Unit into the printer. Figure 4-124. Cleaning the paper guide of the Fuser Unit (5) 9. Close the Front Cover(R) and Front Cover (L).
Cleaning the paper guide of the Discharger Unit 1. Open the Front Cover (R) and Front Cover (L). Figure 4-125. Cleaning the paper guide of the Discharger Unit (1) 2. Hold up the Fuser Latch and pull out the Fuser Unit. Fuser Latch Fuser Unit Figure 4-126. Cleaning the paper guide of the Discharger Unit (2) 3. Clean the paper guide of the Discharger Unit by wiping any toner with a Lint-free soft cloth. Paper guide of the Discharger Unit Figure 4-127.
4. Push back the Fuser Unit into the printer. Figure 4-128. Cleaning the paper guide of the Discharger Unit (4) 5. Close the Front Cover(R) and Front Cover (L).
Handling and Storing Supplies and Consumables Paper Proper handling and storing of paper are important to optimize the performance of the printer. For best results, follow the instructions below. When Loading ■ Be careful not to damage, crease, or fold paper when handling. ■ Eliminate any damaged paper before loading paper into the tray. ■ Do not load different types of paper into the same tray. ■ Remove any paper previously loaded in the tray when loading new paper.
Toner and Developer Proper handling and storage of the toner bottle and developer bottle are important to optimize printer performance. For best results, follow the instructions below. When Purchasing ■ Use only toner and developer which are specified for the printer. Print quality may be degraded and troubles may occur if using toner and developer that does not meet the specification. ■ Store the toner bottle and developer bottle in a well air-conditioned place.
Blank 4-66 Care and Maintenance OG L 01
Chapter 5 Troubleshooting What This Chapter Provides This contains the following information. ■ Guidelines Flowchart ■ Basic Troubleshooting Tips ■ General Printing Problems ■ Print Quality Problems ■ Duplex Printing Problems ■ OCP Display Messages NOTE: The following sections provide troubleshooting guidelines. If you are still unable to resolve a problem, contact your authorized service technician.
Guidelines Flowchart Determine the type of problem. The printer cannot be powered on. The printer cannot be connected to the host system. Problem with print quality. Cannot perform print jobs because of a printer error. Check if the main power distributor switch is on. Check the device address definition at the host system. Correct if incorrect. Check paper, toner, or developer for its quality, storing, and handling conditions. Eliminate any possible causes. (See Chapter 3.
Basic Troubleshooting Tips The following are some common situations that can cause a variety of problems. Before you look for a specific problem use the tips in this list. ■ Check the power and all cables to the printer. ■ Check the printer OCP for information. ■ If possible, print the Status Page from the Reports menu and verify that the settings match your configuration. ■ Check the current status of the printer. ❒ The current status appears on the OCP.
General Printing Problems Table 5-1. General Printing Problems If this happens Try this • Clean the Tray (refer to “Cleaning Trays” on page 4-54). Paper Jam in Tray: E1A0, E1A1, E1A2, E1A3, E1A4, E1A5, E1A6, E1A7, E1A8, E1A9, E1AA, E1AB, E1AF, E1B0, E1B1, E1B2, E1B3, E1B4 • Set the paper and the Paper Guide in the Tray to correct position. • Turn the paper set in the Tray upside down. • Remove the deformed paper from the Tray if the paper in the Tray has any deformation such as curl, waving, or folding.
Table 5-1. General Printing Problems If this happens Printer does not respond to a print command Try this • Try printing a Status Page from the Reports menu. If you are able to print the Status Page but still cannot print a file from your computer, contact your system administrator or your authorized service/support center. • Verify that you printed to the correct queue. • If you are still unable to print, contact your system administrator. • Do following steps.
Print Quality Problems Table 5-2. Print Quality Problems If this happens Pages have toner contaminates (Back side contaminate, Trailing edge contaminate) Try this Clean the printer as described in Chapter 4. Duplex Printing Problems Table 5-3. Duplex Printing Problems If this happens Duplex pages print upside down 5-6 Try this Change the Duplex print option that specifies how the second image is placed relative to the first image.
Printer Notice Followings are consideration matter when using this printer. ■ Printing Speed Down Printing speed may be reduced when following conditions. ■ ❒ Printing of complex job. ❒ Printing a job with job offset. ❒ Printing a jog with switching the input trays. ❒ Printing a job with high moisture paper under the condition of low voltage and low room temperature. ❒ Continuous printing with high toner coverage (over 25% coverage). ❒ After clearing the engine error (Paper Jam, etc.).
■ “Sample” button or “Auto Proof Sample” function Do not use the “Sample” button or the “Auto Proof Sample” function when using the page number predetermined paper. ■ MOP and Reverse Page Order Limits The standard of the printing number of pages restrictions at the time of MOP (Multiple Original Printing) and Reverse Page Order is as follows. However, following printing number of pages may change depending on actual printing environment. Table 5-4.
OCP Display Messages The OCP displays the printer status with 1- to 2-line messages that appear on the LCD screen. There are three types of messages: status, warning, and error messages. The following tables lists the messages. Each message is explained and a corrective action is given when applicable. Printer Status Message Following table shows printer status messages. Table 5-5.
Table 5-5. Printer Status Messages Message Description Corrective Action Paper Out Tray Name The specified paper tray is out of paper Load paper into the Tray. Tray Name Active Displayed during printing. Input Keycode A valid keycode is required to activate Contact your System Administrator or this feature. authorized Service Technician. Resetting Status message. The printer is resetting the configuration. Wait for the printer to return to Ready state.
Printer Warning Message Following table shows printer warning messages. Table 5-6. Printer Warning Messages Message Description Corrective Action Network Load Failed Network connection error. Check the Ethernet cable of the NIC. Invalid password A valid password is required to access Retry password. If incorrect, contact this area of the OCP. your System Administrator. Invalid value Incorrect value entered. Re-enter value.
Table 5-7. Printer Error Messages Message Description Corrective Action Sample Tray Full Remove Paper E010 Post Device Full Remove Paper E011 Toner Bag Full Replace Toner Bag E012 Toner Low Add Toner Print quality will diminish until toner is E013 replenished. Sample Tray is full. Remove the paper from Sample Tray. Post Device is full. Remove the paper from Post Device. Toner Bag is full. Replace the Toner Bag. Supply toner.
Table 5-7. Printer Error Messages Message Description HCF2 Upper Open Close Tray E046 CS1 Lower Open Close Tray E048 Corrective Action HCF2 Upper is opened. Close the HCF2 Upper. CS1 Lower is opened. Close the CS1 Lower. CS1 Lower Basket Not Set CS1 Lower Basket is not set. Set Basket E049 Set the CS1 Lower Basket. CS1 Upper Open Close Tray Close the CS1 Upper. E04A CS1 Upper is opened. CS1 Upper Basket Not Set CS1 Upper Basket is not set. Set Basket E04B Set the CS1 Upper Basket.
Table 5-7. Printer Error Messages Message Description Corrective Action FTU Front Cover Open FTU Front Cover is opened. Close Cover E064 Close the FTU Front Cover. FTU Paper Guide Open FTU Paper Guide is opened. Close Cover E065 Close the FTU Paper Guide. Post Device Not Ready Post Device is not ready. E067 Turn the Post Device to ready. Paper in HCF1 Lower Paper is remained in HCF1 Lower. Remove Paper E068 Remove the remained paper. Paper in HCF1 Upper Paper is remained in HCF1 Upper.
Table 5-7. Printer Error Messages Message Description Corrective Action Paper in Switch Back Paper is remained in Switch Back. Remove Paper E07E Remove the remained paper. Paper in Duplex Path Paper is remained in Duplex Path. Remove Paper E080 Remove the remained paper. Paper in Duplex Path Paper is remained in Duplex Path. Remove Paper E081 Remove the remained paper. Paper in Return Timing Paper is remained on the Return Remove Paper E082 Timing Sensor. Remove the remained paper.
Table 5-7. Printer Error Messages Message Description Corrective Action Paper in CS2 Path 2 Paper is remained in the CS2 Path 2. Remove Paper E0AB Remove the remained paper. Paper in CS2 Path 3 Paper is remained in the CS2 Path 3. Remove Paper E0AC Remove the remained paper. Paper in CS2 Path 4 Paper is remained in the CS2 Path 4. Remove Paper E0AD Remove the remained paper. Paper in CS2 Path 5 Paper is remained in the CS2 Path 5. Remove Paper E0AE Remove the remained paper.
Table 5-7. Printer Error Messages Message Description Corrective Action CS2 Lower Mixed Paper The different size paper is already Remove Paper E0CC stacked in CS2 Lower. Remove paper from CS2 Lower. CS2 Upper Mixed Paper The different size paper is already Remove Paper E0CE stacked in CS2 Upper. Remove paper from CS2 Upper. Post Device Mixed Paper The different size paper is already Remove Paper E0D0 stacked in Post Device. Remove paper from Post Device.
Table 5-7. Printer Error Messages Message Description Corrective Action Paper Jam Input Station Paper Jam in Input Station. Remove Paper E11E Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam HCF1 ISV Paper Jam on the HCF1 ISV Sensor. Remove Paper E120 Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam HCF1 ISV Paper Jam on the HCF1 ISV Sensor. Remove Paper E121 Remove the jammed paper.
Table 5-7. Printer Error Messages Message Description Corrective Action Paper Jam HCF2 Joint Path Paper Jam in HCF2 Joint Path. Remove Paper E12F Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Double Feed Jam Tray 1 Paper Jam in Tray 1. Remove Paper E150 Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Double Feed Jam Tray 1 Paper Jam in Tray 1. Remove Paper E151 Remove the jammed paper.
Table 5-7. Printer Error Messages Message Description Paper Jam Registration Station Remove Paper Paper Skew Tray 1 Remove Paper Paper Skew Tray 2 Remove Paper E165 E170 E171 Corrective Action Paper Jam in Registration Station. Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam in Tray 1. Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam in Tray 2. Remove the jammed paper.
Table 5-7. Printer Error Messages Message Description Corrective Action Paper Jam Paper Exit Paper Jam in Paper Exit Remove Paper E189 Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam Switch Back Paper Jam in Switch Back Remove Paper E18D Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam Switch Back Paper Jam in Switch Back Remove Paper E18E Remove the jammed paper.
Table 5-7. Printer Error Messages Message Description Corrective Action Paper Jam HCF1 Upper Paper Jam in HCF1 Upper Remove Paper E1A9 Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam HCF1 Upper Paper Jam in HCF1 Upper Remove Paper E1AA Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam HCF1 Upper Paper Jam in HCF1 Upper Remove Paper E1AB Remove the jammed paper.
Table 5-7. Printer Error Messages Message Description Corrective Action Paper Jam CS1 Lower Paper Jam in CS1 Lower Remove Paper E1C7 Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam CS1 Path 4 Paper Jam in CS1 Path 4 Remove Paper E1C8 Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam CS1 Path 4 Paper Jam in CS1 Path 4 Remove Paper E1C9 Remove the jammed paper.
Table 5-7. Printer Error Messages Message Description Corrective Action Paper Jam CS2 Lower Paper Jam in CS2 Lower Remove Paper E1D7 Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam CS2 Path 4 Paper Jam in CS2 Path 4 Remove Paper E1D8 Remove the jammed paper. If jam is reproduced, refer to “General Printing Problems” on page 5-4. Paper Jam CS2 Path 4 Paper Jam in CS2 Path 4 Remove Paper E1D9 Remove the jammed paper.
Chapter 6 Web Utilities What This Chapter Provides This chapter contains information on the following topics: ■ Overview ■ Manage Status Options ■ Manage System Options ■ Manage Configuration Options ■ Using the Accounting File Web Utilities OG L 00 6-1
Overview The Web Utilities give you the power to access the printer through the Internet or your company’s Intranet. The Web Utilities divided two areas: Manage and Service, and you can use the Manage area to perform many functions. The options available in Manage area are listed below. The Service area is password protected and this area is used by authorized service technician only.
The options available to you depend on the features installed on your system, so some of the options shown in this chapter may not be available to you. For example, if the HCF is not installed on your system, any options and Web pages relating to the HCF will not be displayed. NOTE: Settings made with the Web Utilities override OCP settings. Often, the status of an item is indicated with a colored button or graphic.
Accessing the Web Utilities To access the Web Utilities, enter the IP address or DNS name of the printer in the address bar of your Internet browser. The Home Page is the first page that will be displayed. Figure 6-2. Accessing the Web Utilities You can make a selection from the Home Page or wait 90 seconds for the StatusGeneral page to be automatically displayed. NOTES: The connection between the printer and the PC is lost if the printer power is cycled during accessing the Web Utilities.
Web Page Organization All Web pages have a common Top and Left bar. A description of these common areas follows. Top Bar Options Table 6-1. Top Bar Options Option Description Language The Web page default language is the language set on the Operator Control Panel. Select English, Deutsch and Français for the Web page display language. Home Click to return to the Home page. Vendor Displays vendor information including name, address, phone and URL address.
Site Map This page displays the overall layout of the Web pages and is useful for locating information. Figure 6-4.
Left Bar Options Table 6-2. Left Bar Options Option Printer OCP Display Description Displays the current printer Operator Control Panel (OCP) message including printer status and error messages. Refresh Click to refresh the current Web page. Manage Click to display the Manage Status, System and Configuration Web pages. For a list of Manage options, refer to the Site Map. Service Click to display the Service and Service Configuration Web pages. For a list of Service options, refer to the Site Map.
Manage Status Options Each of the options available under Manage Status are described in the following table. Access to the Status options is not restricted by a password. Table 6-3. Manage Status Options Option 6-8 Description General Displays printer configuration and status. Displays information of the printer name, printer location, printer uptime, and service contact. Tray Displays the size, type, color and weight of the paper in each tray, and setting of the Table Adjust and the Paper Moisture.
Status-General The Status-General page displays the status of the print engine, paper trays, finisher, consumables, all installed options, Post device, and Service Contact information. It also allows you to select the desired language for your web pages. Figure 6-6. Status-General NOTE: Only the options or the Post Device that are installed will be displayed on the Status-General page. A colored button is located on each part of the printer to graphically indicate the condition of the item.
Status-Tray The Status-Tray page displays the status of the paper trays. For each paper tray, the size, type, color and weight of the paper is noted. The amount of paper in each tray is graphically displayed in the far right column. The setting of the Table Adjust and the Paper Moisture are also displayed. Figure 6-7. Status-Tray This page refreshes automatically every 90 seconds. Optionally, you can click the Update button to refresh the display on demand.
Status-Paper Output The Status-Paper Output page for the Stacker displays information on each stacker installed. For each stacker, the basket size and paper size is displayed. The amount of paper in each stacker is graphically displayed in the far right column. The status of each stacker covers and the sample tray are also displayed. If the Finishing Transport Unit and Post Device are installed, status for these equipment is also displayed. Figure 6-8.
Status-Consumables The Status-Consumables page graphically displays the status of the printer consumables. This includes the status of the toner, developer mix, OPC Sheet, and OPC Sheet Counter. Figure 6-9. Status-Consumables A colored button graphically indicates the condition of each element. ■ Green indicates a normal condition. ■ Yellow indicates a warning condition (e.g., low toner, consumable near end of life).
Status-Errors The Status-Errors page displays the error counts for the printer. This information is useful to Service and Technical Support personnel. Figure 6-10. Status-Errors This page refreshes automatically every 90 seconds. Optionally, you can click the Update button to refresh the display on demand.
Status-Usage The Status-Usage page displays the toner coverage and paper usage information. The Current Period value is increased when a page is printed. The Lifetime value is increased when the engine picks up a paper from an input tray. Figure 6-11. Status-Usage ■ PM Counter Displays remaining page counts until next preventive maintenance period. ■ Process Counter Displays the process count of print engine. ■ Total Page Counter Displays total counts of printed pages.
Status-Network The Status-Network page displays network address information. The example below shows a system with the optional Network Interface Card (NIC) installed. The onboard network controller is labeled Network(AUX) in this example. If the optional NIC is not installed, only information for the onboard network controller is displayed. Figure 6-12.
Status-Report The Status-Reports page displays all available printer reports as links. Simply click on the desired report to print it. Figure 6-13.
Status-Revision The Status-Revision page displays revision information for each installed component of the printer (Engine Firmware and Controller Software). This information is useful to Service and Technical Support personnel. Figure 6-14.
Manage System Options Each of the options available under Manage System are described in the following table. You must have the System password to access or update these Web pages. NOTES: It is the responsibility of the servicing dealer and/or system administrator to set and secure passwords in the Web Utilities. To access the System area, enter the User Name system. The default password is blank and should be changed when the printer is installed. Table 6-4.
System-General PostScript This page allows you to modify the PostScript parameters. After making the desired changes, click Submit to update the settings. Figure 6-15. System-General-PostScript ■ Print Errors Enables or disables automatic printing of PostScript errors. ■ Best Fit When enabled, if the requested paper size is not present in any tray, the printer will select the closest available paper size and scale the image to fit. ■ Job Timeout Sets the job timeout value.
Options The Options page contains additional printer parameters that you can modify. After making the desired changes, click Submit to update the settings. Figure 6-16. System-General-Options ■ Auto Feed Direction When enabled, if the requested paper feed direction is not present in any tray, the printer will select the difference paper feed direction of same paper size. This function is affected to A4 and Letter size only. ■ Exit Jam Recovery Can be set to enable or disable.
System-Tray The System-Tray page displays information of the paper size, paper type, paper color, paper weight, the setting of the Table Position Adjust, and the setting of the Paper Moisture for the selected input tray. To select a input tray, click on Tray 1, Tray 2, HCF1 Lower, HCF1 Upper, HCF2 Lower, or HCF2 Upper, near the top of the page. Figure 6-17. System-Tray (1) ■ Paper Size Paper size of the currently selected paper source is displayed.
■ Table Position Adjust (Thin/Thick) Defines the table height setting of the each input tray. This option can be adjusted to five settings: +2, +1, Normal, -1 or -2. See “Setting the Table Adjust” on page 3-23 for more information. ■ Paper Moisture Defines the Paper Moisture setting to each input tray. This option can be adjusted to four settings: Highest, Higher, Normal and Lower. See “Setting the Paper Moisture” on page 3-25 for more information.
HV Adjust The HV adjust page is displayed when click on HV Adjust. The setting of the HV Adjust is common for all trays. Figure 6-18. System-Tray (2) The arrow on the HV Adjust screen indicates paper feed direction. The adjustment can be set to millimeters or inches and the range is -6.3 to +6.3 millimeters (-0.25 to +0.25 inches) in increments of 0.1 millimeter (0.01 inch). Difference positions can be set for front and back side in duplex printing mode.
Paper Color The paper color page is displayed when you select Paper Color. Figure 6-19. System-Tray (3) You can define the custom paper color names in this page. The custom paper color name can be defined up to 80 colors (default names are “Color 1”, “Color 2” ... ”Color 80”). Each paper color name can be defined within 14 characters. You can select these custom color name in each tray setting page. The settings on this page reflect what is set on the Operator Control Panel.
HCF Control The HCF Control page is displayed when you select HCF Control if optional HCF is installed. Figure 6-20. System-Tray (4) You can select “Normal Pick Mode” or “Prior Pick Mode”. ❒ Normal Pick Mode The printer feeds a paper from the HCF tray after last paper is fed from the standard tray (Tray 1/2) when the tray is switched from the standard tray to the HCF tray. In this mode, there is an interval between last paper fed from the standard tray and first paper fed from the HCF tray.
System-Paper Output The System-Paper Output page displays the stacking level of the each stackers. The settings on this page reflect what is set on the Operator Control Panel. If you make changes to this page and click the Submit button, the changes will be reflected on the Operator Control Panel. Figure 6-21.
System-Virtual Printer The System-Virtual Printer page provides access to the System-Virtual Printer configuration Web pages. These pages give you the power to configure your default printer and VPT network printers. The virtual printers available to you depend on the options installed on your system; therefore, all of the examples shown on pages these five pages may not be applicable. Click the appropriate button to configure, delete, or add a virtual printer.
General Use this page to edit the Channel Name, Emulation, Protocol, Spooling, LPD Banner Page and Accounting Slip Sheet. Note that if the selected channel is Default, the channel name cannot be edited. If PostScript is not available only PCL will be displayed. There can be more than one protocol for a channel; however, NetWare and AppleTalk and Options are only available if the optional NIC card is installed. Figure 6-23.
The Spooling is only available when the optional NIC card is not installed. The Maximum File Size edit box is shown whenever Raw Socket or LPD and Raw Socket is selected. The maximum value is 2,000,000,000 (2GB) Figure 6-24. System-Virtual Printer-General (2) Also following options are available in this page. ■ LPD Banner Page Can be set to enable or disable. When set to enable, the printer will print a LPD Banner Page with each job. ■ Accounting Slip Sheet Can be set to enable or disable.
Paper Handling Use this page to set up the paper handling features of your Virtual Printer. Figure 6-25. System-Virtual Printer-Paper-Handling ■ Paper Source Auto Select, 1, 2, HCF 1 Upper (when installed), HCF 1 Lower (when installed), HCF 2 Upper (when installed) or HCF 2 Lower (when installed).
■ Paper Color White, Pink, Yellow, Buff, Goldenrod, Blue, Green, Color 1, Color 2, Color 3, Color 4, ..... , Color 79 or Color 80. ■ Paper Output Autoselect, 1L, 1U, 2L (optional Container Stacker), 2U (optional Container Stacker), Sample Tray, Finisher with Path Through (3rd party post device) and Finisher with finishing (3rd party post device).
PCL Use this page to configure the PCL Virtual Printer. Figure 6-26. System-Virtual Printer-PCL ■ Page Orientation Selects portrait or landscape ■ Page Length Sets the page length value. Values are 5-127 lines. ■ Line Termination Selects line termination. ■ Line Wrap Selects on or off to change automatic line wrap function. ■ Font Selects PCL font parameters. Above parameters are only available when the printer is received a job which is not specified these parameters.
PostScript Use this page to configure the PostScript Virtual Printer. Figure 6-27. System-Virtual Printer-PostScript ■ PostScript I/O Mode Selects following mode for PostScript. ❒ Normal Use for ASCII data. ❒ Raw Use for Binary data. ❒ TBCP Use for TBCP mode to return the printer status to the host PC. After making the desired changes, click Submit to update the settings.
Netware Use this page to configure the Netware Virtual Printer. This page is only displayed when the optional NIC card is installed. Figure 6-28. System-Virtual Printer-Netware ■ Queue Server Sets this to use for print server mode. ■ NDS Tree Enter the name of the NDS Tree in which the selected Virtual Printer is registered. ■ NDS Context Enter the name of the NDS Context in which the selected Virtual Printer is registered.
■ Remote Printer Sets this to use for remote printer mode. ■ Printer Number Enter the registered printer number of which the selected Virtual Printer is registered in the print server on the Netware server. ■ Print Server Enter the name of the print server on the Netware server in which the selected Virtual Printer is registered. Thus the print server is registered. The registered print server is displayed on “Configure Service Bindery File Servers”.
Options This page is only available for AppleTalk Virtual Printer when the optional NIC card is installed. Figure 6-30. System-Virtual Printer-Options ■ Filter Selects Filter for AppleTalk protocol. ❒ None Nothing to change. ❒ LF to CRLF Change LF code to CR+LF code. ❒ AppleTalk Binary This Filter is used for Font download. ❒ ASCII to PostScript Change text data to PostScript data. ■ Raw TCP port job is queued if printer is busy Click the check box at the left to enable this feature.
System-Accounting The System Accounting page displays detailed accounting information that you can use to monitor and control your printer resourses. Figure 6-31. System-Accounting The accounting information displayed on the web page includes: ■ The percent of toner coverage for the last printed document, current billing period, last billing period, and the last three billing periods. ■ The closing date of the period.
System-Jobs The System-Jobs page displays all of the jobs in the system. For each job, all available information is displayed. Jobs can be monitored or cancelled from this page. To cancel a job, check the box in the Select column for the job(s) you want to cancel and click Cancel Job. If yo want to clear all of job(s), Click Clear all jobs. Click Update to refresh the display. Figure 6-32.
System-Serial Number The System Serial Number page displays the serial number for the controller board. Figure 6-33.
Manage Configuration Options The Manage Configuration menu allows access to configuration pages. It is designed for System Administrator use and is password protected. Table 6-5. Manage Configuration Options Option Description General Displays the customer information, printer information, and service contact information. Events Provides access to the Event reporting setup for Paper Jams, Toner Low, and Accounting.
Configuration-General The Configuration General page lets you set up or modify the customer information, printer information, service contact information, and accounting information. Enter information and click Submit. Figure 6-34.
Configuration-Events The Configuration Events page lets you select events that will generate e-mail notification. It also allows you to set the value of the paper jam warning. Use the checkbox to select E-mail notification for a specific event, then click the Rolodex icon to select the e-mail recipients. Each event can have its own list of recipients. Click Submit to enter. Figure 6-35.
Configuration-Configuration Password The Configuration Password page lets you modify the configuration password. After filling in the required information, click Submit to update the password. Figure 6-37.
Miscellaneous The Miscellaneous page allows you to view or modify the country code. It also allows you to Specify and enable or disable energy save time. After making the desired change, click Submit to update the setting. Figure 6-38. Configuration-Configuration-Miscellaneous ■ Country Code Use the appropriate Telephone Country Code. A complete list is available in your telephone book or on the Internet. Country Code is not necessarily related to language. ■ Energy Save Time Set to enable or disable.
Calender The Calendar page lets you view or modify the system date and time information. To modify any of these settings, make the desired changes, and click Submit to update the settings. Figure 6-39. Configuration-Configuration-Calender ■ Time Zone Selects Time Zone. ■ Use Time Server If selected, enter the Time Server IP Address. Protocol and Synchronization Time can be selected. ■ Set Manually Sets Date and Time manually.
PCL Input Tray Mapping PCL Input Tray Mapping allows you to select an individual tray mapping for the printer. You may override the default printer Input Tray Mapping for a job by using the Input Tray Selection mode command. See the ESC |X[#]J command and the Tray Group Code sections in the PCL Programming Guide. Figure 6-40. Configuration-Configuration-PCL Input Tray Mapping The Submit button at the bottom will transfer your new selections to the printer.
There are five fixed and two custom tray mappings available. The fixed tray mappings are selected by the ESC |X{#]J command with a parameter in the range 100-105 or 200-205. The custom Input Tray Mappings are selected with a parameter in the range 106-107 or 206-207. All of the PCL Input Tray Mappings are displayed on the PCL Input Tray Mapping web page and the custom Input Tray Mappings may be modified using this interface.
Configuration-Communication Network(AUX) (TCP/IP) The Network(AUX) (TCP/IP) page allows you view and modify the configuration settings for the onboard network controller. After making any desired changes, click Submit to update the settings. This page is available when the optional NIC is not installed. Figure 6-42. Configuration-Communication-Network(AUX) (TCP/IP) ■ Enabled Services Displays available virtual Printers for TCP/IP. ■ IP Address Sets IP Address for this printer.
■ SMTP Server Address Sets SMTP server Address to use for email notification. ■ Host Name Enter the Host Name ■ DNS Server Address Enter the DNS Server Address. ■ Domain Name Sets domain name for this printer. ■ HTTP Port Sets HTTP port, Value are 0-65535. ■ Boot Method Selects STATIC or DHCP to set IP Address of this printer. ■ Internet Printing Protocol(IPP) Enables or disables IPP. NOTE: IPP is only available with the Network(AUX).
Network(NIC) (TCP/IP) If the Network Interface Card (NIC) is installed, this page allows you to view and modify the TCP/IP environment configuration settings. This page is only available when the optional NIC is installed. Figure 6-43.
Network(NIC) (Netware) This page allows you to view and modify the configuration settings for the optional Network Interface Card (NIC) in a NetWare environment. After making any desired changes, click Submit to update the settings. This page is only available when the optional NIC is installed. Figure 6-44. Configuration-Communication-Network(NIC) (Netware) ■ NetWare Enabled Sets NetWare protocol to Enable or Disable. ■ Enabled Service Displays VPT name for NetWare protocol.
Network(NIC) (AppleTalk) This page allows you to view and modify the configuration settings for the optional Network Interface Card (NIC) in an AppleTalk environment. After making any desired changes, click Submit to update the settings. This page is only available when the optional NIC is installed. Figure 6-45. Configuration-Communication-Network(NIC) (AppleTalk) ■ AppleTalk Sets AppleTalk protocol to Enable or Disable, Reset is required to active modification.
Using the Accounting File The System-Accounting web page, displays actual usage information for the latest job and for specific time periods. Authorized users can monitor paper and toner usage1, as well as the number of pages left in the current PM cycle. The web page also displays comprehensive totals of current period counts and lifetime counts for all paper sizes, as well as the total number of sheets and total number of sides printed. You can also download the accounting file to your desktop computer.
Table 6-6. Fields in the Accounting Records Field Name Description Job Id Internal ID. Record Version Accounting file format version. Status End of print status Session Id Internal ID. 1 VPT channel 2 Port 9100 channel through onboard LAN 3 Disk I/O channel 4 Spooled LPD channel Channel Source VPT VPT number PDL Source Postscript, etc. File Size File size in bytes. User Name User name. Document Name Document name. Priority Reserved. Completed Sides Completed side count.
Table 6-6. Fields in the Accounting Records Media n Type* Media n Weight* Media n Hopper* (Input paper tray) Media n Stacker* (Output paper tray) 1 2 3 4 5 6 7 8 9 12 Plain. Bond. Color. Label. Letterhead. Pre-printed. Pre-punched. Recycled. Special. Other. Media weight in lbs. or g/m2. 0 No tray. 1 Tray 1. 2 Tray 2. 4 HCF1 Lower 8 HCF1 Upper 16 HCF2 Lower 32 HCF2 Upper 255 Auto tray selection. 0 No stacker. 1 Stacker 1 (Sample Tray, default output).
Accounting Slip Sheet If “Accounting Slip Sheet” option in the System-Virtual Printer menu is enabled, the Accounting Slip Sheet is printed after each job. Accounting Slip Sheet is printed by using a paper which specified by System- Virtual Printer- Default- Paper Handling menu. Accounting Slip Sheet is printed out to the Sample Tray. Following is an example of the Accounting Slip Sheet. Figure 6-47. Accounting Slip Sheet Following is detail of each record.
■ Client Network Name Records network name specified by following PJL command in the print job. @ PJL SET JOBATTR=”=00=00=00=00network_name=00=00=00” ■ User Name Records user name specified by following PJL command in the print job. @ PJL SET JOBATTR=”user_name=00=00=00=00=00=00=00” If PJL is not received, P command of the LPD control file in the print job is used. ■ Document Name Records job name specified by one of following PJL command in the print job.
■ Impression per Set Records impressions (page images) in first set which was out to the stacker. NOTE: Impressions (page images) mean; - Counts “1” at a simplex print page regardless of paper size. - Counts “2” at a duplex print page regardless of paper size. - Excluding Test Print, Reports, LPD Banner Page, Accounting Slip Sheet, and blank page added by Duplex Always mode. ■ Total Impressions Records total impressions which were out to the stacker.
■ PS Comment If the PostScript comment line in the PostScript header starts with “%% PS COMMENT:”, following character string is recorded as a PS Comment. For example, if the header of PS file includes following lines; %!PS %%Title: PS Comment test %% PS COMMENT: This is line #1 of PostScript Comment %% PS COMMENT: And this is line #2. then PS Comment on the Accounting Slip Sheet will be; This is line #1 of PostScript Comment And this is line #2 NOTE: PS COMMENT lines are maximum 10 lines.
Blank 6-60 Web Utilities OG L 01
Appendix A Specifications What This Appendix Contains This appendix contains specification information pertaining to the following topics.
Specifications Base Printer Design and specifications are subject to change without notice. Table A-45. Base Printer Specifications Item Specification Imaging Method Electro-Photography. Exposure System Semiconductor 4 laser beam (laser diode) scanning. Image Resolution 600 x 600 dots per inch (dpi). Warm-up Time Less than 300 seconds after sleep mode at room ambient 68oF (20o C). Continuous Print Speed in Simplex mode Up to 156 pages per minute (ppm) A4/Letter/Legal (LEF).
Consumables The expected life of consumables as follows. Table A-46. Consumables Consumable Life Expectancy Toner 54,000 images (5% coverage) Developer Mix 800,000 rotations (640,000 images) Fuser Cleaning Web 600,000 - 200,000 images Fine Filter 2,000,000 images (5% coverage) Toner Bag Exchange for every two toner supply NOTE: The projected life of the above consumables are based on 5% image coverage, on Xerox 4024 letter size 20 lb paper, or 80% print utilization.
Blank A-4 Specifications OG L 00
Appendix B Paper Specifications Media Guidelines Several types of media can be used in the printer, provided they meet certain guidelines. This appendix provides criteria for purchasing print media. You will also find guidelines for printing on special print media. General Media Recommendations Use high-quality xerographic paper for printing applications. The paper should be of good quality, free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
Paper Specifications Table B-1. Paper Specifications Characteristics Paper Grade Test Method (refer to note 1) Recommendation No. 1 or No. 4 Xerographic (Note 1) Fiber Composition 100% chemical wood pulp Color White or pastel color Ash Content T413. ISO 2144 (refer to Note 2 and 4) 18% maximum Filler Kaolin or china clay (aluminosilicate) or calcium carbonate (Calcium carbonate to be less than 5%). Titanium dioxide or magnesium silicate may be added to improve brightness.
Paper Weight Paper weight (also referred to as basis weight) for the U.S. market is measured as the weight in pounds of a ream of paper in the basic size for that grade of paper. The basic size differs between the various grades of paper. For cross reference information of basis weight for different paper types, see the table below. Using the metric system, basis weight is measured as the weight of one square meter of paper and is expressed in grams per square meter or g/m2.
Paper Composition Use paper made from 100% chemical wood pulp. Paper that contains mechanicallypulped wood or cotton is not recommended due to natural impurities, such as CaCO3, that can contaminate the surface of the photoconductor, thereby decreasing the life of the photoconductor and/or the fuser. Do not use coated paper containing material that will melt, vaporize, offset, discolor, or release hazardous emissions when exposed to high temperatures.
Moisture Moisture affects both paper curl and print quality. Excessive moisture can cause the following things: ■ Wavy edges ■ Tight edges ■ Paper curl ■ Faded printing An increase in humidity can cause paper to develop wavy edges. This occurs because the edges absorb moisture while the rest of the ream remains unaffected. This can cause paper skewing and inability to pick paper. Wave is measured as shown below. Do not use paper with a wave of more than 2 mm. Less than 2 mm Figure B-2.
Paper Curl Paper curl is a very significant factor in printer performance. It can affect the printer in the following ways: ■ Paper jam, paper skew and ability to be picked up ■ Paper stacking uniformly in the output stacker ■ Paper wrinkles through the heat roller (fuser). Nearly all paper has curl or a tendency to curl. Curl can occur after the paper passes through the printer’s fuser where it is exposed to high temperatures.
Recycled Paper Recycled paper is made from used paper. The used paper is dissolved into fibers and then mixed with new paper fibers. However, various kinds of low-grade used paper (such as newspapers and magazines) are added to high-grade old paper. The paper manufacturer must have a high level of expertise and exercise strict controls regarding the use of used paper in recycled paper production.
Special Media The printer can use special media that has been designed and treated for xerographic use. ■ Preprinted paper ■ Prepunched paper ■ Index paper ■ Adhesive labels ■ Perforated paper It is recommended that a small sample (500 to 1000 sheets) of the special paper be tested before production quantities are purchased.
Ink Recommendations Ink used in preprinting should be non-volatile and oily. Ink suitable for pre-printing is cured by: ■ Ultraviolet or heat (cured for 1 day) ■ Oxidative polymerization (cured for 7 days) ■ Ink cured by heat (Tinplate Ink) Before using preprinted forms, make sure the ink is completely cured to prevent it from transferring to the printer’s rollers and contaminating the internal printer mechanism.
Prepunched Paper Prepunched paper should be flat and without deformation. Do not use paper with ragged or damaged hole edges. Any paper pieces resulting from the punching operation and paper dust should be removed before using. Use prepunched paper with holes that conform to the following specifications: ■ Maximum of four holes. ■ Maximum hole diameter of 8.0 mm (0.315 in.). ■ Holes must not be located in or protrude into the shaded area shown below.
(b) Face Up stacking in simplex print and Face Down stacking in duplex print Feed Direction Front Side Edge This area is no concern with A4, B5, Letter, Legal and Custom size of paper. Holes may be available in this area when face up stacking. Unit : mm Figure B-6.
Adhesive Labels An adhesive label is paper with a pressure-sensitive adhesive backing. Label stock consists of three components: the top or face sheet, the adhesive, and the liner or carrier sheet, sometimes referred to as the backing. Note the following points about label stock: ■ When exposed to the heat of the fuser, the label stock should not curl significantly, and the adhesive should remain stable so that it does not release any hazardous emissions.
Adhesive Label Configuration The illustration on the left shows label stock with space between the individual labels. This can cause paper jams and/or labels to peel off during the printing process. The illustration on the center shows label stock without spaces, but each labels has rounded corner. This can also cause paper jams and /or labels to peel off. The illustration on the right shows the recommended label stock without spaces between the individual labels, and each labels has no rounded corner.
Adhesive Label Specifications Use the following specifications when purchasing label stock. Table B-3. Adhesive Label Specifications Characteristics Recommendation Total Basis Weight Notes 2 and 4 42 lb (158 g/m2) (includes face sheet, adhesive, and carrier) Caliper Notes 1, 2, and 4 5.7 mils (145 µm) maximum (includes face sheet, adhesive, and carrier) Face Stock Smoothness (Sheffield) Notes 1, 2, and 3 100-200 Sheffield units Coefficient of Static Friction 0.35 to 0.
Perforated Paper A perforation is a series of holes punched through the paper to aid in the separation of one piece from another. Perforated paper can cause jams, misfeeds, and even printer damage. The following guidelines should be used when ordering perforated paper: ■ Perforations should be free from any burrs and paper dust to avoid multiple feed, contamination, or paper jam problems. ■ Avoid use of perforations that are not flat. Not Recommended Figure B-8.
■ Do not print within a 4 mm area around the perforations. 4 mm (0.16 in) 4 mm (0.16 in) Figure B-11.
Printing Guidelines Printable Area Printable area means the area of the page on which you can print. Print quality can degrade when printing outside the following print area: ■ The printable area is 5 mm (0.2 in) from the top, 8 mm (0.31 in) from the bottom, and 5 mm (0.2 in) from the left and right sides of the paper. ■ The printable area is 3 mm (0.12 in) from the edge of any punched holes to minimize printer contamination. ■ The printable area is marked with diagonal lines. 5 mm (0.2 in) 5 mm (0.
Preprinted Lines When using a form with preprinted lines the text must be placed a minimum of 2 mm (0.08 in) away from the lines. 2 mm (0.08 in) 2 mm (0.08 in) Line 2 mm (0.08 in) ......WXYZ ABCDEF..... Line Line Figure B-13. Preprinted Lines Preprint Inhibited Area Dark colored preprint that fills over an area marked with diagonal lines should be avoided. Unless, the sensor may be misdetect. 6 mm 8 mm (0.24 in) (0.31 in) Feed Direction 30 mm (1.18 in) 100 mm (3.94 in) Front Side Edge Figure B-14.
Glossary Numbers 10/100 Base-T. IEEE 802.3 specification, using unshielded twisted pair wiring and running at 10/100 Mbps. 10/100/1000 Base-T. IEEE 802.3 specification, using unshielded twisted pair wiring and running at 10/100/1000 Mbps. B Bit. A binary digit (0 or 1), which is the smallest unit of information used by a printer or computer. Bps. Bits per second. Byte. A unit of information consisting of 8 bits. C Cancel. A button on which the user clicks to end a specific process or action. Consumables.
E EMI. Electro-Magnetic Interface. Emulations. Printer's ability to imitate another printer by accepting and acting on the same commands as the emulated printer (e.g., LJ III emulation). ESD. Electro-static Discharge. Ethernet. A baseband LAN specification invented by Xerox Corporation and developed jointly by Xerox, Intel, and Digital Equipment Corporation. Ethernet networks operate at 10 Mbps using CSMA/CD to run over coaxial cable. EtherTalk. AppleTalk protocols running on Ethernet. Exit.
O OCP. Operator Control Panel. Orientation. Position of the print on the page. In Portrait orientation, the print runs from the top to bottom margins across the narrow width of a sheet of paper. In Landscape orientation, the print runs from the left to right margins along the length of a sheet of paper. P Paper Size. Physical dimensions of the paper. PCL. Hewlett-Packard Printer Control Language. PDF. Portable Document Format. PDL. Page Description Language. Pixel.
T TCP/IP. Transmission Control Protocol/Internet Protocol. The two best known protocols often thought of as one protocol. TCP corresponds to layer 4 (transport layer) of the OSI reference model, and provides reliable data transmission. IP corresponds to layer 3 (network layer) and provides connectionless datagram service. U.S. Department of Defense developed TCP/IP in the 1970s to support the construction of worldwide internetworks. Toner.