Specifications

264
Chapter 8: Troubleshooting
Figure 8-3 Lightbar LEDs - Front of OCTANE, Diagnostic Chart #3
Contact your local Silicon Graphics service provider. Have your system serial number ready for part replacement information.
SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION
No
Solid
white LED,
no mouse - Mouse
prompt on
display
Yes
Yes
No
Solid
white LED,
no keyboard - Keyboard
prompt on
display
Solid
white LED,
no display
Yes
No
Yes
Solid
white
LED
Solid
red LED,
no system
drive
Yes
No
• Replace system drive
• Check mouse connection
• Check keyboard connection
• Replace mouse
• Replace system board
Error code
message?
Yes
• Record message
No
• Check keyboard connection
• Check monitor connections
• Turn on monitor
• Check monitor LED
• Adjust monitor brightness
• Replace monitor cable
• Replace monitor
• Replace system board
Error code
message?
Yes
• Replace keyboard
• Replace system board
• Record message
No
• Message provides
information about
which part to replace
• Check that system drive
handle is locked in down
position
Error code
message?
Yes
• Record message
No
• Mouse not connected
• Keyboard not connected
• Mouse failure
• Keyboard failure
• System board failure
• Keyboard not connected
• Keyboard failure
• System board failure
• Monitor not connected
• Monitor not turned on
• Monitor in power saving mode
• Monitor brightness too low
• Cable failure
• Monitor failure
• System board failure
• Graphics board failure
• System diagnostics
successful
• System drive not
inserted all the way
• System drive failure