User`s guide

3
for software supported by SGI: Active, Maintenance, Limited, Legacy,
Courtesy, Divested, Retired, and Expired.
Active Mode is our highest level of service. It applies to products that are
being actively developed and maintained and are orderable through
general distribution. Software fixes for all levels of problems can be
expected.
Maintenance Mode software is maintained and is still an important part
of our product mix. No new functionality is added to products in this
support mode. Functional fixes for severe problems are generally
available. Products in this support mode category are still orderable
through general distribution. Software usually stays in this category
about 18 months before being moved to a mode of lesser support.
Limited Mode is a restricted level of service developed mainly for
products developed and maintained by open source organizations and
that are distributed by SGI.
Legacy Mode software generally runs on out-of-production operating
system versions or system platforms that are no longer in active
development or maintained. These products are usually distributed with
limited availability. New support contracts may be offered and renewed.
Services provided with Legacy Mode are limited to providing existing
fixes and “workarounds” for reported problems. IRIX
®
6.2, IRIX
®
6.3, and
IRIX
®
6.4 operating system revisions are examples of major operating
system releases that are supported in this category.