SGI® InfiniteStorage Server 3500 (ISS3500) User’s Guide 007-5653-001
COPYRIGHT © 2010 SGI. All rights reserved; provided portions may be copyright in third parties, as indicated elsewhere herein. No permission is granted to copy, distribute, or create derivative works from the contents of this electronic documentation in any manner, in whole or in part, without the prior written permission of SGI.
Record of Revision 007-5653-001 Version Description 001 April 2010 Original printing.
Contents 1 2 007-5653-001 About This Guide . . . . . . . . . . . . . . . . . . . . . Audience. . . . .xvii . . . . . . . . . . . . . . . . . . . . . . .xvii Related Publications . . . . . . . . . . . . . . . . . . . . . . xviii Conventions . . . . . . . . . . . . . . . . . . . . . . . . . xix Product Support . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3 General Safety Precautions . . . . . . . . . . . . . . . . . . . . . 10 ESD Precautions . . . . . . . . . . . . . . . . . . . . . 11 Installing the ISS3500 System in a Rack . . . . . . . . . . . . . . . . . 13 Unpack the System . . . . . . . . . . . . . . . . . . . . . . . 13 Prepare for Setup . . . . . . . . . . . . . . . . . . . . . . 13 Choose a Setup Location . . . . . . . . .
Contents 4 Chassis Setup and Maintenance . . . . . . . . . . . . . . . . . . . 25 Static-Sensitive Device . . . . . . . . . . . . . . . . . . . . . . 26 Precautions . . . . . . . . . . . . . . . . . . . . . . . . 26 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . 26 Removing the Chassis Cover . . . . . . . . . . . . . . . . . . . . 26 Installing the Hard Drives . . . . . . . . .
Contents How To Change the Configuration Data . . . . . . . . . . . . . . . . . . 48 Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . 48 Main Setup . . . . . . . . . . . . . . . . . . . . . 48 . . . . System Time/System Update . . . . . . . . . . . . . . . . . . . 49 Serverboard . . . . . . . . . . . . . . . . . . . . . . . . 50 Processor. . . . . . . . . . . . .
Contents Intel C-STATE Tech . . . . . . 56 C-State package limit setting (Available when Intel® C-State Tech is enabled) . . . . . 56 C1 Auto Demotion . . . . . . . 56 C3 Auto Demotion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Clock Spread Spectrum . . . . . . . . . . . . . . . . . . . 56 Advanced Chipset Control . . . . . . . . . . . . . . . . . . . .
Contents Remote Access Configuration . Remote Access . . . . . . . . . . . . . . . . . . 64 . . . . . . . . . . . . . . . . . . . . . 64 Hardware Health Monitor . . . . . . . . . . . . . . . . . . . . 65 CPU Overheat Alarm . . . . . . . . . . . . . . . . . . . . 65 CPU Temperature/System Temperature . . . . . . . . . . . . . . . 66 System Fan Monitor . . . . . . . . . . . . . . . . . . . .
Contents Mark all events as read. . . . . . . . . . . . . . . . . . . . 72 Clear event log . Security Settings. . . . . . . . . . . . . . . . . . . . . 72 . . . . . . . . . . . . . . . . . . . . . . . 72 Boot Configuration . . . . . . . . . . . . . . . . . . . . . . . 75 Boot Device Priority . . . . . . . . . . . . . . . . . . . . . 75 Hard Disk Drives . . . . . . . . . . . . . . . .
Figures 007-5653-001 Figure 1-1 ISS3500 Server Front Panel . . . . . . . . . . . . 1 Figure 1-2 ISS3500 Serverboard Block Diagram . . . . . . . . . . 3 Figure 2-1 Installing the Onboard Battery . . . . . . . . . . 10 Figure 3-1 Separating and Installing the Rack Rails . . . . . . . . . . 17 Figure 3-2 Square-to-round Hole Adapter for 2U Quick Attach Rails . . . . . 18 Figure 3-3 Square-to-round Hole Adapter Clipped onto the Rail Set . . . . .
Figures xiv Figure 6-3 Security Settings Screen . . . . . . . . . . . . . . 73 Figure 6-4 Boot Settings Screen . . . . . . . . . . . . . . . 75 Figure 6-5 Exit Options Screen . . . . . . . . . . . . . . .
Tables 007-5653-001 Table 4-1 DIMM Population with only CPU1 Installed . . . . . . . . 31 Table 4-2 DIMM Population with only CPU2 Installed . . . . . . . . 31 Table 4-3 DIMM Population with Both CPU1 and CPU2 Installed . . . . . 31 Table 4-4 DIMM Slots and DIMM Types . . . . . . . 32 Table 4-5 Possible System Memory Allocation and Availability . . . . . . 33 Table A-1 BIOS Error Codes . . . . . 83 . . . . . . . . . . . . . . .
. About This Guide This guide provides an overview of the installation, architecture, general operation, and descriptions of the major components in the SGI InfiniteStorage Server 3500 (ISS3500) system. It also provides basic troubleshooting and maintenance information, BIOS information, and important safety and regulatory specifications. Audience This guide is written for owners, installers, system administrators, and users of ISS3500 computer systems.
Related Publications The following SGI and LSI documents are relevant to the ISS3500 server: • MegaRAID SAS Software User’s Guide, publication number 80-00156-01 • MegaRAID 6Gb/s SAS RAID Controllers User’s Guide, publication number 41450-02 • SGI ProPack 6 for Linux Start Here, publication number 007-5482-00x • SGI InfiniteStorage series documentation • Man pages (online) You can obtain SGI documentation, release notes, or man pages in the following ways: • Refer to the SGI Technical Publication
: About This Guide Conventions The following conventions are used throughout this document: Convention Meaning Command This fixed-space font denotes literal items such as commands, files, routines, path names, signals, messages, and programming language structures. variable The italic typeface denotes variable entries and words or concepts being defined. Italic typeface is also used for book titles.
Reader Comments If you have comments about the technical accuracy, content, or organization of this document, contact SGI. Be sure to include the title and document number of the manual with your comments. (Online, the document number is located in the front matter of the manual. In printed manuals, the document number is located at the bottom of each page.) You can contact SGI in any of the following ways: • Send e-mail to the following address: techpubs@sgi.
Chapter 1 1. Introduction and System Components Overview The SGI InfiniteStorage Server 3500 (ISS3500) system is a 4U rackmount server (see Figure 1-1). It features a unique and highly-optimized design for dual-socket Xeon platforms. The chassis is equipped with a redundant 1400W high-efficiency power supply. High-performance fans provide ample optimized cooling for FB-DIMM memory modules and 36 hot-swappable drive bays offer maximum storage capacity.
1: Introduction and System Components Overview The ISS3500 server has the following configuration options: • One or two 64-bit Intel Xeon processor 5600 series (Westmere-EP) processors • 4 to 12 memory DDR3 DIMMs • Four low-profile PCIe x8 Gen 2.0 slots (Slots 4– 7) • One low-profile PCIe x4 Gen 2.0 slot (Slots 3) • One low-profile PCIe x4 Gen 1.
#0-6 #0-5 #0-4 #0-3 #0-2 #0-1 IOH-36D Ports PCI-E X4 #1-2 Ports #3-4 Ports #9-10 Port #0 ESI PCIE X4 PCI-E X8 Intel 5520 Optional PHY#1 LAN#2 Optional PCI-E X1 PCI-E X1 LANE1/2/3/4 LANE5 Intel ICH10R 3.0 Gb/S #5 #4 #3 #2 #1 #0 LANE6 VGA ~# #0 U PCI 33MHz SB USB 2.
1: Introduction and System Components Overview Racks The following rack assemblies are available: • Short rack The 20U-high deskside rack holds a maximum of five 4U-high enclosures. • 39U tall rack The 39U-high rack holds a maximum of nine 4U-high enclosures. • 42U water-cooled tall rack The 42U-high water-cooled rack holds a maximum of 10 4U-high enclosures. Only 40U of the 42U is water cooled.
QuickPath Interconnect Mounting Rails The ISS3500 system is shipped with mounting rails. See Chapter 3, “Installing the ISS3500 System in a Rack.”, to set up your rack. Power Supply Each ISS3500 system includes two redundant high-efficiency hot-swappable power supplies rated at 1400 Watts. In the unlikely event of a failure in one of the power supplies, you can remove and replace the faulty power supply without powering down the system.
1: Introduction and System Components Overview PCI Subsystem The primary I/O buses for the server board is PCI Express. Disk RAID Support The ISS3500 supports both software and hardware RAID. Two SATA RAID HBAs are added to the configuration to support a maximum of 38 disk drives with RAID (2 internal and 36 external). RAID is defined as an array of multiple independent hard disk drives that provides high performance and fault tolerance.
Disk RAID Support RAID 0 (Striping) Disk striping allows the writing of data across multiple physical disks instead of just one physical disk. It involves partitioning each disk drive storage space into stripes that can vary in size from 8KB to 128KB. RAID 1 (Mirrored) Disk mirroring has two disks; data is written simultaneously to both disks. If one disk fails, the contents of the disk can be used to run the system and reconstruct the failed disk.
1: Introduction and System Components Overview RAID 60 (Striping with Dual Parity) RAID 60 employs RAID 0 striping across lower-level RAID 6 arrays. Dual parity allows two disks in a sub-array to fail without a loss of data.
Chapter 2 2. System Safety This chapter describes basic safety precautions. Electrical Safety Precautions Basic electrical safety precautions should be followed to protect yourself from harm and the ISS3500 system from damage, as follows: • Be aware of the locations of the power on/off switch on the chassis as well as the room's emergency power-off switch, disconnection switch or electrical outlet. If an electrical accident occurs, you can then quickly remove power from the system.
2: System Safety • Serverboard Battery Caution: There is a danger of explosion if the onboard battery is installed upside down, which will reverse its polarites (see Figure 2-1). This battery must be replaced only with the same or an equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions. ! .
ESD Precautions ESD Precautions ! Caution: Electrostatic discharge (ESD) is generated by two objects with different electrical charges coming into contact with each other. An electrical discharge is created to neutralize this difference, which can damage electronic components and printed circuit boards.
Chapter 3 3. Installing the ISS3500 System in a Rack This chapter provides a quick setup checklist to get the ISS3500 operational. Unpack the System Inspect the shipping container that the ISS3500 was shipped in and note if it was damaged in any way. If the server shows damage, file a damage claim with the carrier who delivered it. Decide on a suitable location for the rack that supports the weight, power requirements, and environmental requirements of the ISS3500 server.
3: Installing the ISS3500 System in a Rack Warnings and Precautions Rack Precautions ! 14 Warning: The ISS3500 server weighs 80 lbs (36.3 kg). Always use proper lifting techniques when your move the server. Always get the assistance of another qualified person when you install the sever in a location above your shoulders. Failure to do so may result in serious personal injury or damage to the equipment.
Rack Mounting Considerations Server Precautions • Review the electrical and general safety precautions. • Determine the placement of each component in the rack before you install the rails. • Install the heaviest server components in the bottom of the rack first, and then work up. • Use a regulating uninterruptible power supply (UPS) to protect the server from power surges and voltage spikes and to keep your system operating in case of a power failure.
3: Installing the ISS3500 System in a Rack Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern. Reliable Ground A reliable ground must be maintained at all times. To ensure this, the rack itself should be grounded.
Install the System into a Rack Rail Assembly 1 Extending the Rails 2 3 QuickRelease Tab 4 Separating the Inner Rail Extension 7 5 6 Figure 3-1 Separating and Installing the Rack Rails Outer Rack Rails Outer rails attach to the rack and hold the chassis in place. The outer rails for the chassis extend between 30 inches and 33 inches.
3: Installing the ISS3500 System in a Rack the ends of the 2U quick attach rails. Figure 3-2 shows the rail adapter and the end of the quick attach rail. Figure 3-2 Square-to-round Hole Adapter for 2U Quick Attach Rails Figure 3-3 shows the adapter clipped onto the rail set. Use the flat head M5 screws supplied with the rails kit to bolt the rails set into the rack. Figure 3-3 Square-to-round Hole Adapter Clipped onto the Rail Set Install the Outer Rails to the Rack 1.
Install the System into a Rack Install the Inner Rail Extensions The ISS3500 chassis includes a set of inner rails in two sections: inner rails and inner rail extensions. The inner rails are pre-attached to the chassis and do not interfere with normal use of the chassis if you decide not to use a server rack. The inner rail extension is attached to the inner rail to mount the chassis in the rack. Install the Inner Rails Perform the following steps to install the inner rails: 1.
3: Installing the ISS3500 System in a Rack Install the Server in a Rack ! Warning: The ISS3500 server weighs 80 lbs (36.3 kg) Always use proper lifting techniques when your move the server. Always get the assistance of another qualified person when you install the server in a location above your shoulders. Failure to do so may result in serious personal injury or damage to the equipment. You should now have rails attached to both the server chassis and the rack unit.
Check the Node Board Setup Check the Node Board Setup Use the following sections to open the top cover and check that each node board is properly installed and all the connections have been made. Removing the Chassis Cover 1. Unplug the chassis from any power source. 2. Remove the screws securing the cover to the chassis, shown in Figure 3-6. 3. Lift the top cover from the chassis. ! 007-5653-001 Warning: Except for short periods of time, do NOT operate the server without the cover in place.
3: Installing the ISS3500 System in a Rack Figure 3-6 Removing the Chassis Cover Check the CPUs (processors) You may have one or two processors installed into the serverboard. Each processor needs its own heatsink. Check the System Memory Your server system is shipped with system memory installed. Make sure all DIMMs are fully seated in their slots.
Check the Node Board Setup Install Expansion PCI Cards You can install six expansion PCI cards in the system. Check all Cable Connections and Airflow Make sure all power and data cables are properly connected and not blocking the chassis airflow. Check the Drive Bay Setup Next, you should check to make sure the system disk drives and disk drive backplane have been properly installed and all connections have been made. Check the System Disk Drives The two 2.
3: Installing the ISS3500 System in a Rack Figure 3-8 Disk Drives – Rear Panel If you have more than 4TB of storage, you must create multiple volumes to fully utilize your RAID disks. Refer to the MegaRAID SAS Software User’s Guide and the MegaRAID 6Gb/s SAS RAID Controllers User’s Guide for more information about configuring your system disks. Depending upon your system's configuration, your system may have one or more drives already installed.
Chapter 4 4. Chassis Setup and Maintenance This chapter covers the steps required to install components and perform maintenance on the ISS35500 chassis. For component installation, follow the steps in the order given to eliminate the most common problems encountered. If some steps are unnecessary, skip ahead to the step that follows. Tools Required: The only tool you will need to install components and perform maintenance is a Phillips screwdriver.
4: Chassis Setup and Maintenance Static-Sensitive Device Electrostatic discharge (ESD) can damage electronic components. To prevent damage to any printed circuit boards (PCBs), it is important to handle them very carefully. The following measures are generally sufficient to protect your equipment from ESD damage. Precautions • Use a grounded wrist strap designed to prevent static discharge. • Touch a grounded metal object before removing any board from its antistatic bag.
Installing the Hard Drives Installing the Hard Drives The ISS3500 supports the following disk storage configurations: • Standard configuration (ISS-BASE-3500) This configuration includes an SAS3041e-IR HBA card in slot 1. This HBA supports two internal SATA disk drives and RAID 0, 1, 1E, and JBOD. • Expanded configuration In addition to the SAS3041e-IR HBA card, this configuration includes a MegaRAID 9261-8i PCIe card in slot 3.
4: Chassis Setup and Maintenance The Intelligent Battery Backup Unit (IBBU) protects the integrity of the cached data on the megaRAID controller for up to 72 hours in the event of a complete AC power failure or a brief power outage. Note: Your operating system must have RAID support to enable the hot-plug capability of the drives. ! Important: Regardless of how many hard drives are installed, all drive carriers must remain in the drive bays to maintain proper airflow.
Installing the Hard Drives Installing a Hard Drive into the Hard Drive Carrier To install a hard drive into the hard drive carrier, perform the following steps: 1. Remove the two screws securing the dummy drive to the drive carrier (see Figure 4-2). 2. Lift the dummy drive out of the drive carrier (see Figure 4-2). 1 2 Drive carrier 1 Release button Figure 4-2 Removing the Dummy Drive from the Carrier 3. Place the hard drive carrier on a flat, stable surface such as a desk, table, or work bench.
4: Chassis Setup and Maintenance SAS/SATA hard drive 6 4 Hard drive carrier Figure 4-3 30 6 Use a hard, stable surface when installing the hard drive Installing a Drive into a Hard Drive Carrier 007-5653-001
DIMM Slot Population DIMM Slot Population This section describes how you populate the DIMM slots for one or two CPUs with the various DIMM types. Note: The ISS3500 has 12 240-pin DIMM slots that support up to 96 GB of DDR3 Registered ECC or up to 24 GB of Unbuffered ECC/Non ECC 1333 MHz/1066 MHz/800 MHz SDRAM modules. Do not mix memory modules of different speeds and sizes.
4: Chassis Setup and Maintenance DIMM Module Types and Optimal Configuration For memory to work properly, install memory according to the specifications in Table 4-4 and Table 4-5. Table 4-4 DIMM Slots and DIMM Types DIMM Slots per Channel DIMMs Populated per Channel DIMM Type (Reg.= Registered) Speeds (in MHz) Ranks per DIMM (any combination; SR=Single Rank, DR=Dual Rank, QR=Quad Rank) 2 1 Reg. DDR3 ECC 800,1066,1333 SR or DR 2 1 Reg. DDR3 ECC 800,1066 QR 2 2 Reg.
DIMM Slot Population Table 4-5 Possible System Memory Allocation and Availability System Device Size Physical Memory Remaining (-Available) (4 GB Total System Memory) Firmware Hub flash memory (System BIOS) 1 MB 3.99 GB Local APIC 4 KB 3.99 GB Area Reserved for the chipset 2 MB 3.99 GB I/O APIC (4 Kbytes) 4 KB 3.99 GB PCI Enumeration Area 1 256 MB 3.76 GB PCI Express (256 MB) 256 MB 3.51 GB PCI Enumeration Area 2 (if needed) -Aligned on 256-MB boundary- 512 MB 3.
4: Chassis Setup and Maintenance PCI Expansion Slots The PCI slot bays are in the rear of the chassis. The PCI slots are located at the rear of the chassis on the far right side. The slots are numbered from right to left (1–7 with slot 2 empty). All of the slots support low-profile PCI cards. The following PCI slots are available: • Slots 4, 5, 6, and 7 Four PCIe x8 Gen 2.0 card slots. Slot 4 is dedicated to the system RAID card. • Slot 3—One PCIe x4 Gen 2.0 card slot • Slot 1—One PCIe x4 Gen 1.
PCI Expansion Slots Installing an Add-On or Expansion Card 1. To install add-on or expansion cards, perform the following steps: 2. Remove the chassis cover. 3. Locate the motherboard port aligned with the card slot you want to install, 4. Each slot is secured by one screw located on the top (inside) the chassis. Remove this screw. 5. Gently slide the expansion/add-on card into the correct motherboard slot. If the add-on card requires a riser card, install it at this time.
4: Chassis Setup and Maintenance Chassis Maintenance This section describes basic chassis maintenance. System Fans Seven hot-swappable, heavy-duty fans provide cooling for the chassis. These fans circulate air through the chassis as a means of lowering the internal temperature of the chassis (see Figure 4-5). The ISS3500 chassis fans are fully hot-swappable. In other words, fans may be removed and replaced without having to power down the server.
Chassis Maintenance Replacing a System Fan Figure 4-6 Replacing a Fan To replace a fan, perform the following steps: 1. Open the chassis while the power is running to determine which fan has failed. Never run the server for an extended period of time with the chassis open. 2. Press the release tab on the fan and pull the fan up out of the chassis. 3.
4: Chassis Setup and Maintenance Checking the System Air Flow To check the ISS3500 system air flow, perform the following steps: 1. Make sure there are no objects to obstruct airflow in and out of the server. 2. Do not operate the server without drives or drive trays in the drive bays. 3. Make sure no wires or foreign objects obstruct air flow through the chassis. Pull all excess cabling out of the airflow path or use shorter cables.
Power Supply Replacing the Power Supply The power supply for the ISS3500 system is redundant and hot-swappable. If you have this option (an additional power supply), you can replace the power supply with the system powered up, otherwise, the system must be powered off to replace the power supply. To replace the power supply, perform the following steps: 1. The ISS3500 system includes a redundant power supply (at least two power modules).
Chapter 5 5. System Monitoring Overview Shown in Figure 5-1, the control panel is located on the left handle of the chassis front. There are several LEDs on the control panel as well as others on the SATA drive carriers (see “SATA Drive Carrier LEDs” on page 45) to keep you constantly informed of the overall status of the system as well as the activity and health of specific components. There are also two buttons on the chassis control panel. This chapter describes the buttons and LEDs.
5: System Monitoring Control Panel Buttons There are two buttons located on the front of the chassis: a reset button and a power on/off button. Use the reset button to reboot the system as shown in Figure 5-2. Figure 5-2 Sysem Reset Button Figure 5-3 shows the the main power button, which is used to apply or turn off the main system power. Turning off system power with this button removes the main power but keeps standby power supplied to the system.
Control Panel LEDs Control Panel LEDs The control panel located on the front of the chassis has six LEDs. These LEDs provide you with critical information related to different parts of the system. This section explains what each LED indicates when illuminated and any corrective action you may need to take. Power The green power LED indicates power is being supplied to the system's power supply units is shown in Figure 5-4. This LED should normally be illuminated when the system is operating.
5: System Monitoring NIC1 When flashing, the green NIC1 LED indicates network activity on the LAN1 port (see Figure 5-6). 1 Figure 5-6 LAN1 Network Activity NIC1 LED NIC2 When flashing, the green NIC2 LED indicates network activity on the LAN2 port (see Figure 5-7). 2 Figure 5-7 LAN2 Network Activity NIC2 LED Overheat/Fan Fail When the red overheat/fan LED flashes (shown in Figure 5-8), it indicates a fan failure.
SATA Drive Carrier LEDs Power Fail The red power fail LED indicates a power supply module has failed as shown in Figure 5-9. The second power supply module will take the load and keep the system running but the failed module will need to be replaced. Refer to “Power Supply” on page 38 for details on replacing a power supply. This LED should be off when the system is operating normally.
Chapter 6 6. BIOS This chapter describes the AMI BIOS Setup Utility for the ISS3500 serverboard. The AMI ROM BIOS is stored in a Flash EEPROM and can be easily updated. This chapter describes the basic navigation of the AMI BIOS Setup Utility setup screens. Starting BIOS Setup Utility To enter the AMI BIOS Setup Utility screens, press the key while the system is booting up. Note: In most cases, the key is used to invoke the AMI BIOS setup screen.
6: BIOS Note: Options printed in Bold are default settings. How To Change the Configuration Data The configuration data that determines the system parameters may be changed by entering the AMI BIOS Setup utility. This Setup utility can be accessed by pressing at the appropriate time during system boot. Starting the Setup Utility Normally, the only visible Power-On Self-Test (POST) routine is the memory test.
Main Setup Figure 6-1 System Overview Main BIOS Setup Screen System Time/System Update Use this option to change the system time and date. Highlight System Time or System. Date using the arrow keys. Key in new values through the keyboard and press . Press the key to move between fields. The date must be entered in Day MM/DD/YY format. The time is entered in HH:MM:SS format. Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.
6: BIOS Serverboard • BIOS Build Version: This item displays the BIOS revision used in your system. • BIOS Build Date: This item displays the date when this BIOS was completed. • AMI BIOS Core Version: This item displays the revision number of the AMI BIOS Core upon which your BIOS was built. Processor The AMI BIOS will automatically display the status of the processor used in your system: • CPU Type: This item displays the type of CPU used in the motherboard.
Advanced Setup Configurations Advanced Setup Configurations Use the arrow keys to select Boot Setup and hit to access the submenu items shown in Figure 6-2.
6: BIOS Boot Features This section describes the Boot Features options. Quick Boot If Enabled, this option will skip certain tests during POST to reduce the time needed for system boot. The options are Enabled and Disabled. Note: The default option is highlighted in bold face throughout this chapter. Quiet Boot This option allows the bootup screen options to be modified between POST messages or the OEM logo. Select Disabled to display the POST messages.
Advanced Setup Configurations Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Enabled, the ROM BIOS of the host adaptors will "capture" Interrupt 19 at boot and allow the drives that are attached to these host adaptors to function as bootable disks. If this item is set to Disabled, the ROM BIOS of the host adaptors will not capture Interrupt 19, and the drives attached to these adaptors will not function as bootable devices.
6: BIOS Processor and Clock Options This submenu allows the user to configure the Processor and Clock settings. Ratio CMOS Setting This option allows the user to set the ratio between the CPU Core Clock and the FSB Frequency. Note: If an invalid ratio is entered, the AMI BIOS will restore the setting to the previous state. The default setting depends on the type of CPU installed on the motherboard. The default setting for the CPU installed in your motherboard is [17].
Advanced Setup Configurations Max CPUID Value Limit (Available when supported by the CPU) Sets the maximum CPUID Value. Select Disabled for Microsoft Windows XP. The options are Enabled and Disabled. Intel Virtualization Technology (Available when supported by the CPU) Select Enabled to use the feature of Virtualization Technology to allow one platform to run multiple operating systems and applications in independent partitions, creating multiple "virtual" systems in one physical computer.
6: BIOS Intel TurboMode Technology (Available when Intel EIST Technology is enabled) Select Enabled to use the Turbo Mode to boost system performance. The options are Enabled and Disabled. Intel C-STATE Tech If enabled, C-State is set by the system automatically to either C2, C3 or C4 state. The options are Disabled and Enabled. C-State package limit setting (Available when Intel® C-State Tech is enabled) If set to Auto, the AMI BIOS will automatically set the limit on the C-State package register.
Advanced Setup Configurations Advanced Chipset Control The items included in the Advanced Settings submenu are listed below: CPU Bridge Configuration QPI Links Speed This feature selects QPI's data transfer speed. The options are Slow-mode, and Full Speed. QPI Frequency This selects the desired QPI frequency. The options are Auto, 4.800 GT, 5.866GT, 6.400 GT. QPI L0s and L1 This enables the QPI power state to low power. L0s and L1 are automatically selected by the motherboard.
6: BIOS Demand Scrubbing A memory error-correction scheme where the Processor writes corrected data back into the memory block from where it was read by the Processor. The options are Enabled and Disabled. Patrol Scrubbing A memory error-correction scheme that works in the background looking for and correcting resident errors. The options are Enabled and Disabled.
Advanced Setup Configurations Altitude This feature defines how many meters above or below sea level the system is located. The options are Sea Level or Below, 1~300, 301~600, 601~900, 901~1200, 1201~1500, 1501~1800, 1801~2100, 2101~2400, 2401~2700, 2701~3000. DIMM Pitch This is the physical space between each DIMM module. Each step is in 1/1000 of an inch. The default is [400]. Press "+" or "-" on your keyboard to change this value.
6: BIOS Intel VT-d Select Enabled to enable Intel's Virtualization Technology support for Direct I/O VT-d by reporting the I/O device assignments to VMM through the DMAR ACPI Tables. This feature offers fully-protected I/O resource sharing across the Intel platforms, providing the user with greater reliability, security and availability in networking and data sharing. The settings are Enabled and Disabled. Active State Power Management The options are Enabled and Disabled.
Advanced Setup Configurations IDE and SATA Configuration When this submenu is selected, the AMI BIOS automatically detects the presence of the IDE devices and displays the following items: SATA#1 Configuration Configure SATA#1 as Selects the drive type for SATA#1. The options: • IDE • RAID (Intel) - Enables configuration of the Intel SATA RAID settings. • RAID (Adaptec) - Enables configuration of the Adaptec SATA RAID settings. • AHCI - Enable the SATA Advanced Host Interface.
6: BIOS PCI/PnP Configuration Clear NVRAM This feature clears the NVRAM during system boot. The options are No and Yes. Plug & Play OS Selecting Yes allows the OS to configure Plug & Play devices. (This is not required for system boot if your system has an OS that supports Plug & Play.) Select No to allow the AMI BIOS to configure all devices in the system. PCI Latency Timer This feature sets the latency Timer of each PCI device installed on a PCI bus.
Advanced Setup Configurations Super IO Device Configuration Onboard Floppy Controller Select Enable to enable the onboard floppy controller. The options are Enabled and Disabled. Floppy A/Floppy B Selects the type of floppy drive connected to the sys- tem as specified. The options are Disabled, 360KB 5 1/4", 1.2MB 5 1/4", 720KB 3 1/2", 1.44MB 3 1/2" and 2.88MB 3 1/2". The default setting for Floppy A is 1.44MB 3 1/2", and for Floppy B is Disabled.
6: BIOS Remote Access Configuration Remote Access This allows the user to enable the Remote Access feature. The options are Disabled and Enabled. If Remote Access is set to Enabled, the following items will display: Serial Port Number This feature allows the user decide which serial port to be used for Console Redirection. The options are COM 1 and COM 2, and COM 3. Base Address, IRQ This item displays the base address and IRQ of the serial port used for Console Redirection.
Advanced Setup Configurations Terminal Type This feature allows the user to select the target terminal type for Console Redirection. The options are ANSI, VT100, and VT-UTF8. VT-UTF8 Combo Key Support A terminal keyboard definition that provides a way to send commands from a remote console. Available options are Enabled and Disabled. Sredir Memory Display Delay This feature defines the length of time in seconds to display memory information.
6: BIOS threshold temperature as predefined by the CPU manufacturer to give the CPU and system fans additional time needed for CPU and system cooling. In both the alarms above, please take immediate action as shown below. CPU Temperature/System Temperature This feature displays current temperature readings for the CPU and the system.
Advanced Setup Configurations User intervention: No action is required. However, consider checking the CPU fans and the chassis ventilation for blockage. High – The processor is running hot. This is a ‘caution’ level since the CPU’s ‘Temperature Tolerance’ has been reached (or has been exceeded) and may activate an overheat alarm.
6: BIOS ACPI Configuration Use this feature to configure Advanced Configuration and Power Interface (ACPI) power management settings for your system. ACPI Version Features The options are ACPI v1.0, ACPI v2.0, and ACPI v3.0. Please refer to ACPI's website for further explanation: http://www.acpi.info/. ACPI APIC Support Select Enabled to include the ACPI APIC Table Pointer in the RSDT (Root System Description Table) pointer list. The options are Enabled and Disabled.
Advanced Setup Configurations IPMI Configuration Intelligent Platform Management Interface (IPMI) is a set of common interfaces that IT administrators can use to monitor system health and to manage the system as a whole. For more information on the IPMI specifications, please visit Intel's website at www.intel.com. Status of BMC Baseboard Management Controller (BMC) manages the interface between system management software and platform hardware.
6: BIOS Clear BMC System Event Log Select OK and press the key to clear the BMC system log. Select Cancel to keep the BMC System log. The options are OK and Cancel. ! Caution: Any cleared information is unrecoverable. Make absolutely sure that you no longer need any data stored in the log before clearing the BMC Event Log. Set LAN Configuration Set this feature to configure the IPMI LAN adapter with a network address as shown in the following graphics.
Advanced Setup Configurations network. A static IP address that is assigned to a device is retained until it is manually re-assigned a different address or re-configured to receive an IP address through a DHCP server, as just noted. The options are DHCP and Static. IP Address Displays the IP address of this computer. IP addresses are shown/entered in the following format: a.b.c.d where a, b, c, and d are decimal integers from 0-255 (for example 192.168.10.100).
6: BIOS Subnet Mask Configuration Subnet masks tell the network to which subnet this machine belongs. The value of each three-digit number separated by dots should not exceed 255. Parameter Selector Use this feature to select the parameter of your Subnet Masks configuration. Subnet Mask This item displays the current subnet mask setting for your IPMI connection. This feature enables or disables startup delay. The options are Enabled and Disabled.
Security Settings Figure 6-3 Security Settings Screen Supervisor Password This feature indicates if a supervisor's password has been entered (installed). User Password This feature indicates if a user's password has been entered (installed). Change Supervisor Password Select this option and press to access the submenu, and then enter the password.
6: BIOS User Access Level (Available when Supervisor Password is set as just described.) Use this feature to set the user’s access level: • Full Access—Grants full read and write access to the setup utility. • View Only—Allows access to the setup utility but grants no permission to change fields. • Limited—Grants permission to change only certain fields—for example, Date and Time. • No Access—Prevents user’s access to the setup utility.
Boot Configuration Boot Configuration Use this feature to configure boot settings (see Figure 6-4). Figure 6-4 Boot Settings Screen Boot Device Priority This feature allows you to specify the sequence of priority for the Boot Device. The settings are 1st boot device, 2nd boot device, 3rd boot device, 4th boot device, 5th boot device and Disabled.
6: BIOS Hard Disk Drives This feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disabled and a list of all hard disk drives that have been detected (for example, 1st Drive, 2nd Drive, 3rd Drive, etc). • 1st Drive - [SATA: XXXXXXXXX] Removable Drives This feature allows you to specify the boot sequence from available removable drives. The settings are 1st boot device, 2nd boot device, and Disabled.
Exit Options Exit Options Select the Exit tab from the AMI BIOS Setup Utility screen to enter the Exit BIOS Setup screen. See Figure 6-5. Figure 6-5 Exit Options Screen Save Changes and Exit When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer so that the new system configuration parameters can take effect. Select Save Changes and Exit from the Exit menu and press .
6: BIOS Discard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to the system configuration and to reboot the computer. Select Discard Changes and Exit from the Exit menu and press . Discard Changes Select this option and press to discard all the changes and return to the AMI BIOS Utility Program. Load Optimal Defaults To set this feature, select Load Optimal Defaults from the Exit menu and press .
Chapter 7 7. Troubleshooting This chapter describes troubleshooting for the following problems: • “No Power” on page 80 • “No Video” on page 80 • “Losing the System’s Setup Configuration” on page 80 • “Memory Errors” on page 81 If you need further assistance, SGI provides extensive product support. See “Product Support” on page xix Note: Always disconnect the power cord before installing, replacing, or otherwise changing hardware components.
7: Troubleshooting No Power 1. Make sure that no short circuits between the motherboard and the chassis. 2. Make sure that all jumpers are set to their default positions. 3. Check that the 115V/230V switch on the power supply is properly set. 4. Turn the power switch on and off to test the system. 5. Verify that the battery on your motherboard still supplies ~3VDC. If it does not, replace it with a new one. No Video 1. If the power is on but you have no video, remove all the add-on cards and cables.
Memory Errors Memory Errors When a No_Memory_Beep_Code is issued by the system, check the following: 1. Make sure that the DIMM modules are properly and fully installed. 2. Check if different speeds of DIMMs have been installed. Use the same RAM speed for all DIMMs in the system. 3. Make sure you are using the correct type of DDR3 Registered ECC or Unbuffered ECC/Non ECC 1333 MHz/1066 MHz/800 MHz SDRAM (recommended by the manufacturer.) 4.
Appendix A A. BIOS Error Codes During Power-On Self-Test (POST) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen. Fatal errors are those which will not allow the system to continue the boot-up procedure. If a fatal error occurs, you should consult with your system manufacturer for possible repairs.
Appendix B B. System Drivers The ISS3500 server belongs to the SGI InfiniteStorage Server family. These servers may sometimes require driver versions that are not included in the original operating system release. This appendix describes how you can access such drivers via SGI, Novell, and Red Hat. The appendix also includes a note about using MegaRAID drivers on SGI InfiniteStorage servers.
Using MegaRAID Drivers on SGI InfiniteStorage Servers To avoid I/O timeouts with certain workloads, the megaraid_sas driver needs to have the poll_mode_io variable set to 1. For Novell operating systems, the file /etc/modprobe.conf.local needs the following line added: options megaraid_sas poll_mode_io=1 This modification will be made on systems shipped from the factory, but if a system is installed or upgraded in the field, this change will have to be made after installation/upgrade.
