User`s guide

110
Chapter 4: Solving Problems
Problems with Application Software
If you have problems with application software, do the following:
Verify that the software is properly configured for the system. See the software
installation and operation documentation for instructions on setting up and using
the software.
Try a different copy of the software to see if the problem is with the copy you are
using.
Make sure all cables are installed correctly.
Verify that the baseboard jumpers are set correctly.
If othersoftware runs correctly on the system,contact yourvendor about the failing
software.
Iftheproblempersists,contactthesoftwarevendor’scustomerservicerepresentativefor
assistance.
Bootable CD-ROM Is Not Detected
Check the following:
Is the BIOS set to allow the CD-ROM to be the first bootable device?
Error and Informational Messages
When you turn on the system, POST displays messages that provide information about
the system. If a failure occurs, POST emits beep codes that indicate errors in hardware,
software, or firmware. If POST can display a message on the video display screen, it
causes the speaker to beep twice as the message appears.